Rolex: Love the product, hates the experience

[Francist]

Let’s face it, Rolex is still the best tool watch.
The AD experience is the worst for any brand.
Empty cases, snobbish ADs, illusionary waiting lists, bundling, extortionate grey mkt prices, etc etc.

Unfortunately i still think the hype will continue for some time.
Can’t see myself paying grey mkt at these prices anymore.
Can’t get anything at the AD when the top 1% (who earns north of $1mil sgd a year) and the grey dealers buys a watch like i buy phone casing.

What u guys think for the brand if this continues?
It seems Rolex also doesn’t care about the practices.
I’ve heard numerous complaints against their ADs, still nothing change.
We’re in uncharted territory here.