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gs430 · 29 May 2009, 12:27 PM

The bezel insert fell off my watch today for no apparent reason. I had taken it off to go through airport security and when I went to put it back on the bezel had separated and was missing. Luckily, I located the ceramic insert where I had taken the watch off! I did not drop it or hit it against anything. I tried to get back in place but I was unable to. Has anyone else had this problem? I guess I will be visiting my AD tomorrow. Any thoughts?

Tools · 29 May 2009, 12:30 PM

I have heard of a couple of these ceramic inserts falling out for no reason..

Let us know what the watchmaker says if you can talk to him........

2th Dr · 29 May 2009, 12:31 PM

What!!!

tifosi · 29 May 2009, 12:34 PM

YIKES!!! Hope you get it all fixed up.

gs430 · 29 May 2009, 12:36 PM

Thanks, I am just glad I did not lose the insert. Evidently, they are expensive to replace.

kcmo · 29 May 2009, 12:55 PM

Gosh, I haven't heard of this happening before.....I'm sure your AD will take care of it. Keep us posted.

kyle L · 29 May 2009, 01:02 PM

Good thing you didn't lose it! Hope it turns out ok!

Lowflight · 29 May 2009, 01:13 PM

WTF?

That sucks....but it could have been worse had you not found it.

Colnago · 29 May 2009, 01:21 PM

I take it the steel part of the bezel is still intact?....wow, what a shocker....I would really like to know why it happened, sure all other owners would too, Mark had a bit of a worry the other day about bezel movement, not sure if you saw the thread, but the insert falling out....that really is something to be concerned about........I really hope it gets fixed and please let us know what happens and what they say at the AD........

bodybump · 29 May 2009, 01:46 PM

Oh boy that was a first for the most popular watch in TRF!!!

GMTJOHNNY · 29 May 2009, 02:08 PM

WOW! Worse than having a crown fall out! Good Luck! Now I am paranoid for my GMTIICTT!

migboy · 29 May 2009, 02:13 PM

that would have certainly ruined my day...

glad you found the insert!

StarSovereign · 29 May 2009, 02:15 PM

When I am about to go through Airport security, I always place my watch in my carry that goes into the xray machine. I hate the thought of taking it off and putting it in one of those buckets that a bunch of people before my have put their stuff in! Why would you take the bezel off at all anyway?

Gold Crown · 29 May 2009, 04:00 PM

Is the watch still under warranty? If so I would just tell Rolex it fell off and you lost it. That should NEVER happen on such a new watch. Is Rolex starting to make junk now? Is that insert just glued in?

LocoNBroko · 29 May 2009, 04:23 PM

Hmmm, I just ran to check mine. Perfectly snug.
Yep, the coronet at 12 is still slightly crooked though. I sure wish that would fix itself!

SLS · 29 May 2009, 05:34 PM

Quote:

Originally Posted by Tools

I have heard of a couple of these ceramic inserts falling out for no reason..

Let us know what the watchmaker says if you can talk to him........

Interesting....

The old style bezels snap into place, any idea how the ceramics inserts are seated?
Scott

topgun · 29 May 2009, 05:54 PM

very worrying

exxondus · 29 May 2009, 06:28 PM

No matter how good a QC any company has, there are bound to be a few lemons here and there.

then again, having said that, i have read many stories from WTF, WUS, Timezone, etc about how the GMTIIc bezel breaks, drops off, etc.

However, I rem seeing that there was a poll some where about how true these statements are. In the end, out of numerous post, there was never 1 actual photo to justify.

I am not trying to state anything here, but it would be good if this claim can be accompanied by some photos? btw, thanks for making this your virgin post in TRF :)

joeyk · 29 May 2009, 06:33 PM

sad news any chance post some pics gs430

Imtiaz · 29 May 2009, 06:37 PM

In the GMT II, the insert is held down with a spring pin like device.

Wonder if the newer GMT IIc is the same?

Bit of a bummer, what?

Colnago · 29 May 2009, 06:39 PM

Agreed....there seems to be no photographic evidence of any damage caused to a ceramic bezel, or of the bezel removed...I really hope gs430 gets his/her bezel fettled.....loads of pictures for the earlier Aluminium bezel inserts, I for one would like to see what's under there......it would be good for all owners to see what happened as well as hear/read

Straight · 29 May 2009, 07:01 PM

A GMT IIc won't set off an airport security scanner, whatever the staff might tell you. So just wear it through :)

Micha · 29 May 2009, 07:08 PM

is it possible that you hit the watch by accident somewhere before?

swatty · 29 May 2009, 07:28 PM

Did you take any pics with the bezel off the watch ?

Tombstone · 29 May 2009, 08:56 PM

I have I was in an ADs store when one "fell out" The rep said this happens Rolex covered everything. The AD said another customer had this happen. The AD gave a loaner Sub to thed customer while the GMT was over nighted to Rolex and fix two days later. Rolex or the AD I don't know who gave the customer a cool flat Rolex note pad and Rolex green plastic pen. I thought that was great customer service loaner watches.

gs430 · 29 May 2009, 11:36 PM

I'll take some pictures today and try and get them posted. I appereciate all the input.

116520 · 29 May 2009, 11:54 PM

Rolex didn't "glue" it right?

mfer · 30 May 2009, 12:32 AM

Pics would be wonderful. Need to see this.

Also, you don't need to take your watch off for airport security. I never do. Just did it this weekend!

DSJ · 30 May 2009, 12:50 AM

As an aside, please wear your Rolex while going through security.

HDHNTER · 30 May 2009, 01:24 AM

Quote:

Originally Posted by DSJ

As an aside, please wear your Rolex while going through security.

Agreed, absolutely no need to run it through the x-ray machine.

29 May 2009, 12:27 PM	#1
gs430 "TRF" Member Join Date: Dec 2008 Location: Texas Posts: 15	Rolex GMT IIC Bezel Insert fell off! The bezel insert fell off my watch today for no apparent reason. I had taken it off to go through airport security and when I went to put it back on the bezel had separated and was missing. Luckily, I located the ceramic insert where I had taken the watch off! I did not drop it or hit it against anything. I tried to get back in place but I was unable to. Has anyone else had this problem? I guess I will be visiting my AD tomorrow. Any thoughts?

29 May 2009, 12:30 PM	#2
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,514	I have heard of a couple of these ceramic inserts falling out for no reason.. Let us know what the watchmaker says if you can talk to him........ __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

29 May 2009, 12:34 PM	#4
tifosi "TRF" Member Join Date: Feb 2009 Real Name: Russ Location: Southern NJ Posts: 5,760	YIKES!!! Hope you get it all fixed up. __________________ Russ

29 May 2009, 01:21 PM	#9
Colnago "TRF" Member Join Date: Apr 2009 Real Name: Bill Hart Location: Richmond, NY, UK Watch: Rlx=3, Tdr=3, Om=3 Posts: 3,053	I take it the steel part of the bezel is still intact?....wow, what a shocker....I would really like to know why it happened, sure all other owners would too, Mark had a bit of a worry the other day about bezel movement, not sure if you saw the thread, but the insert falling out....that really is something to be concerned about........I really hope it gets fixed and please let us know what happens and what they say at the AD........ __________________ Bill "There's only three kinds of people in this world....those that can count....and those that can't" TRF's "JJ's" Bar & NightClub Patron

29 May 2009, 01:46 PM	#10
bodybump ⭐⭐⭐⭐⭐⭐ 2024 SubLV41 Sponsor & Boutique Seller Join Date: Sep 2008 Real Name: Oscar Location: Florida Watch: Me!!! Posts: 23,233	Oh boy that was a first for the most popular watch in TRF!!! __________________

29 May 2009, 12:31 PM	#3
2th Dr Banned Join Date: Jan 2009 Real Name: Mark-O! Location: Arlington, TX Watch: Rolex Posts: 12,714	What!!!

29 May 2009, 12:36 PM	#5
gs430 "TRF" Member Join Date: Dec 2008 Location: Texas Posts: 15	Thanks, I am just glad I did not lose the insert. Evidently, they are expensive to replace.

29 May 2009, 12:55 PM	#6
kcmo "TRF" Member Join Date: Jan 2007 Real Name: Karis Location: USA Posts: 19,377	Gosh, I haven't heard of this happening before.....I'm sure your AD will take care of it. Keep us posted.

29 May 2009, 01:02 PM	#7
kyle L "TRF" Member Join Date: Feb 2009 Location: USA Watch: Rolex Explorer I Posts: 10,278	Good thing you didn't lose it! Hope it turns out ok!

29 May 2009, 01:13 PM	#8
Lowflight Banned Join Date: Jan 2008 Real Name: Harold Location: On The Far Right Posts: 1,106	WTF? That sucks....but it could have been worse had you not found it.

29 May 2009, 02:08 PM	#11
GMTJOHNNY "TRF" Member Join Date: Dec 2007 Real Name: John Location: LONG ISLAND, NY Watch: 2007 DAY DATE 18KT Posts: 1,378	WOW! Worse than having a crown fall out! Good Luck! Now I am paranoid for my GMTIICTT! __________________ ROLEX DAY DATE 118238 (2007) ROLEX DAY DATE 18238 (1997) ROLEX GMT 16750 PEPSI (1987) ROLEX AIR KING 14000 (1991) ROLEX GMTIIC TT 116713LN (2008)

29 May 2009, 02:13 PM	#12
migboy "TRF" Member Join Date: Mar 2009 Location: Chicago Watch: 16610 Posts: 300	that would have certainly ruined my day... glad you found the insert!

29 May 2009, 02:15 PM	#13
StarSovereign "TRF" Member Join Date: Apr 2009 Real Name: Erik Location: Bay Area, CA Watch: 116234, 116710LN Posts: 936	When I am about to go through Airport security, I always place my watch in my carry that goes into the xray machine. I hate the thought of taking it off and putting it in one of those buckets that a bunch of people before my have put their stuff in! Why would you take the bezel off at all anyway?

29 May 2009, 04:00 PM	#14
Gold Crown Banned Join Date: May 2009 Real Name: Ross Location: Chicago Area Watch: 6265 18K Daytona Posts: 928	Is the watch still under warranty? If so I would just tell Rolex it fell off and you lost it. That should NEVER happen on such a new watch. Is Rolex starting to make junk now? Is that insert just glued in?

29 May 2009, 04:23 PM	#15
LocoNBroko Banned Join Date: Feb 2008 Location: California Watch: GMTIIcSUBUBFDSDDS Posts: 334	Hmmm, I just ran to check mine. Perfectly snug. Yep, the coronet at 12 is still slightly crooked though. I sure wish that would fix itself!

29 May 2009, 05:54 PM	#17
topgun "TRF" Member Join Date: Jun 2008 Real Name: Tom Location: uk Watch: t\|t datejust Posts: 46	very worrying

29 May 2009, 06:28 PM	#18
exxondus "TRF" Member Join Date: May 2009 Location: Singapore Posts: 568	No matter how good a QC any company has, there are bound to be a few lemons here and there. then again, having said that, i have read many stories from WTF, WUS, Timezone, etc about how the GMTIIc bezel breaks, drops off, etc. However, I rem seeing that there was a poll some where about how true these statements are. In the end, out of numerous post, there was never 1 actual photo to justify. I am not trying to state anything here, but it would be good if this claim can be accompanied by some photos? btw, thanks for making this your virgin post in TRF :)

29 May 2009, 06:33 PM	#19
joeyk "TRF" Member Join Date: Sep 2008 Location: uk/earth Watch: GMT IIc Posts: 698	sad news any chance post some pics gs430

29 May 2009, 06:37 PM	#20
Imtiaz Banned Join Date: Aug 2008 Real Name: De Location: Tokyo Watch: Daytona, Sub, DS, Posts: 1,046	In the GMT II, the insert is held down with a spring pin like device. Wonder if the newer GMT IIc is the same? Bit of a bummer, what?

29 May 2009, 06:39 PM	#21
Colnago "TRF" Member Join Date: Apr 2009 Real Name: Bill Hart Location: Richmond, NY, UK Watch: Rlx=3, Tdr=3, Om=3 Posts: 3,053	Agreed....there seems to be no photographic evidence of any damage caused to a ceramic bezel, or of the bezel removed...I really hope gs430 gets his/her bezel fettled.....loads of pictures for the earlier Aluminium bezel inserts, I for one would like to see what's under there......it would be good for all owners to see what happened as well as hear/read __________________ Bill "There's only three kinds of people in this world....those that can count....and those that can't" TRF's "JJ's" Bar & NightClub Patron

29 May 2009, 07:01 PM	#22
Straight Member Join Date: Jan 2009 Location: London Posts: 17	A GMT IIc won't set off an airport security scanner, whatever the staff might tell you. So just wear it through :)

29 May 2009, 07:08 PM	#23
Micha "TRF" Member Join Date: May 2009 Real Name: Michael Location: S.Florida/Ontario Watch: 6263, 1675 Posts: 2,259	is it possible that you hit the watch by accident somewhere before? __________________ life is good

29 May 2009, 07:28 PM	#24
swatty 2024 SubLV41 Pledge Member Join Date: Dec 2007 Real Name: Peter Location: Sydney Watch: The Game Posts: 17,415	Did you take any pics with the bezel off the watch ?

29 May 2009, 08:56 PM	#25
Tombstone "TRF" Member Join Date: Jan 2007 Real Name: Richard Location: LV, NV Watch: LV Sub and others Posts: 2,689	I have I was in an ADs store when one "fell out" The rep said this happens Rolex covered everything. The AD said another customer had this happen. The AD gave a loaner Sub to thed customer while the GMT was over nighted to Rolex and fix two days later. Rolex or the AD I don't know who gave the customer a cool flat Rolex note pad and Rolex green plastic pen. I thought that was great customer service loaner watches. __________________ Always working...by choice

29 May 2009, 11:36 PM	#26
gs430 "TRF" Member Join Date: Dec 2008 Location: Texas Posts: 15	I'll take some pictures today and try and get them posted. I appereciate all the input.

29 May 2009, 11:54 PM	#27
116520 Member Join Date: Aug 2008 Real Name: Dennis Location: Singapore Watch: 116520 Posts: 181	Rolex didn't "glue" it right?

30 May 2009, 12:32 AM	#28
mfer "TRF" Member Join Date: Mar 2007 Real Name: Mik Location: USA Posts: 13,724	Pics would be wonderful. Need to see this. Also, you don't need to take your watch off for airport security. I never do. Just did it this weekend! __________________ member#3242

30 May 2009, 12:50 AM	#29
DSJ "TRF" Member Join Date: Dec 2007 Real Name: David Location: USA Watch: your step! Posts: 7,882	As an aside, please wear your Rolex while going through security. __________________ Rolex. The Rolex of watches. 16570 Expy2 Noir, 116710 GMT Master II, 2552.80 SMP

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