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168000 · 27 December 2023, 10:50 AM

I am wondering if there are differences in term of price, lead time and quality of work between the RSC in the U.S.
For those who are using RSC, do you go through your AD or do you send your watches directly to the RSC?
Thanks !

fly4food84 · 27 December 2023, 10:52 AM

Following

EEpro · 27 December 2023, 11:34 AM

Decent experience with Rolex BH on GMT II

Tragic experience with Rolex Dallas on Daytona 500.

Sold that watch and a couple others out of fear of owning and servicing their products.

The quality control at Dallas is worse than Chinese fakes.

168000 · 27 December 2023, 11:44 AM

Quote:

Originally Posted by EEpro

Decent experience with Rolex BH on GMT II

Tragic experience with Rolex Dallas on Daytona 500.

Sold that watch and a couple others out of fear of owning and servicing their products.

The quality control at Dallas is worse than Chinese fakes.

OMG, that’s insane. Thanks for sharing

Tabutcher · 27 December 2023, 12:22 PM

Following..

Oystersteel92 · 27 December 2023, 12:55 PM

I've only ever used Dallas RSC and had outstanding experiences every time. Always send the watch in myself, using USPS registered mail. Even own my own roll of water activated paper tape just for the purpose.

1William · 27 December 2023, 11:02 PM

Dallas is my go to RSC. I have always had good experiences with them.

RichM · 27 December 2023, 11:18 PM

Another vote for Dallas. My Sub was done in October. Turn around time, one month.

fly4food84 · 27 December 2023, 11:48 PM

Quote:

Originally Posted by RichM

Another vote for Dallas. My Sub was done in October. Turn around time, one month.

Just curious how often do you get a Sub serviced and round about cost for doing so?

Wrathchild · 27 December 2023, 11:54 PM

Quote:

Originally Posted by fly4food84

Just curious how often do you get a Sub serviced and round about cost for doing so?

10 years. $900 Canadian
RSC Toronto is top notch

Stan Cooper · 28 December 2023, 12:56 AM

I've only used the NY RSC, and all three times service has been excellent and turnaround time has been around eight weeks. I do not use the AD as that can result in miscommunications regarding my specific service instructions/requests.

168000 · 28 December 2023, 01:01 AM

Quote:

Originally Posted by Stan Cooper

I've only used the NY RSC, and all three times service has been excellent and turnaround time has been around eight weeks. I do not use the AD as that can result in miscommunications regarding my specific service instructions/requests.

Thanks all for sharing your experiences

Oystersteel92 · 28 December 2023, 01:26 AM

Quote:

Originally Posted by 168000

Thanks all for sharing your experiences

Nothing's perfect, but if you use an RSC they will absolutely stand by their work. After all, the watch comes back with a 2 year warranty. What other consumer item can you say that about?

EEpro · 28 December 2023, 01:30 AM

Quote:

Originally Posted by Oystersteel92

Nothing's perfect, but if you use an RSC they will absolutely stand by their work. After all, the watch comes back with a 2 year warranty. What other consumer item can you say that about?

No not really they lie and make you pay to ship it back and will not compare their intake pics to yours etc.... it's another Rolex money mill. Nothing "luxury experience" about it.

27 December 2023, 10:50 AM	#1
168000 "TRF" Member Join Date: Nov 2023 Location: MI - USA Watch: 116520 Posts: 139	RSC in the US I am wondering if there are differences in term of price, lead time and quality of work between the RSC in the U.S. For those who are using RSC, do you go through your AD or do you send your watches directly to the RSC? Thanks !

27 December 2023, 11:34 AM	#3
EEpro 2024 SubLV41 Pledge Member Join Date: Apr 2019 Real Name: Brad Location: Purdue Watch: Daytona Posts: 9,243	RSC in the US Decent experience with Rolex BH on GMT II Tragic experience with Rolex Dallas on Daytona 500. Sold that watch and a couple others out of fear of owning and servicing their products. The quality control at Dallas is worse than Chinese fakes. __________________ ♛ ✠ Ω 2FA Active

27 December 2023, 11:18 PM	#8
RichM 2024 SubLV41 Pledge Member Join Date: Mar 2015 Real Name: Richie Location: "Nowhere Man" Watch: out now,take care! Posts: 29,763	Another vote for Dallas. My Sub was done in October. Turn around time, one month. __________________ "I love to work at nothing all day" TRF #139960

28 December 2023, 12:56 AM	#11
Stan Cooper 2024 SubLV41 Pledge Member Join Date: Aug 2020 Real Name: Stan Cooper Location: Sonoma County, CA Watch: GMT-Master II Posts: 2,888	I've only used the NY RSC, and all three times service has been excellent and turnaround time has been around eight weeks. I do not use the AD as that can result in miscommunications regarding my specific service instructions/requests. __________________ ♛16710 GMT-Master II, ♛1915 Rolex WW1 Trench Watch, Zelos Thresher 500m GMT Meteorite, Zelos Swordfish 40 200m Ti Blood Moon Meteorite, Hamilton Pilot Chronograph, Ball Roadmaster Pilot GMT COSC Chronometer, Zelos Mako 300M Traveler GMT Meteorite, Seiko SSC813 quartz solar powered chronograph It's weird being the same age as old people. - Stan

27 December 2023, 10:52 AM	#2
fly4food84 2024 Pledge Member Join Date: Dec 2007 Location: MS Watch: I like Rolexes Posts: 359	Following

27 December 2023, 12:22 PM	#5
Tabutcher Banned Join Date: Dec 2023 Real Name: Jayson Location: NY, USA Watch: Rolex Submariner Posts: 9	Following..

27 December 2023, 12:55 PM	#6
Oystersteel92 "TRF" Member Join Date: Mar 2020 Location: The South, USA Posts: 991	I've only ever used Dallas RSC and had outstanding experiences every time. Always send the watch in myself, using USPS registered mail. Even own my own roll of water activated paper tape just for the purpose.

27 December 2023, 11:02 PM	#7
1William 2024 SubLV41 Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 47,776	Dallas is my go to RSC. I have always had good experiences with them.

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