dee_rolex Time and gems. Fraud with... 4 January 2012, 07:47 PM
wesdaniel Hard to decide what is more... 4 January 2012, 11:47 PM
Lol-x Please have regard for the... 4 January 2012, 11:52 PM
Mosco Holy smokes - looks like he... 5 January 2012, 12:27 AM
MonBK Bad reports on Time and Gems... 5 January 2012, 01:06 AM
wesdaniel Apologies if the post and/or... 5 January 2012, 02:28 AM
TimeandGems Hi dee_Rolex,
I apologize... 5 January 2012, 03:39 AM
Mosco Please clarify as to why BOTH... 5 January 2012, 04:00 AM
TimeandGems We've had issues with PayPal... 12 January 2012, 04:12 AM
Mosco I do know that PayPal doesn't... 12 January 2012, 05:18 AM
TimeandGems Yes they do. Please refer to... 12 January 2012, 05:46 AM
77T You probably know PayPal has... 12 January 2012, 06:12 AM
dee_rolex Sorry for my late reply.... 9 January 2012, 07:35 PM
mrbill2mrbill2 Good luck and keep us posted.... 10 January 2012, 08:30 AM
bayerische Yes, good luck!
Hope you... 10 January 2012, 09:11 AM
wesdaniel Sorry again for... 10 January 2012, 09:10 AM
subtona for me the fact that this is... 12 January 2012, 07:09 AM
TimeandGems What do you mean not signed? 12 January 2012, 07:19 AM
subtona signed by the person who... 12 January 2012, 07:30 AM
TimeandGems Call our toll-free number... 12 January 2012, 08:24 AM
Rsvrider I'm spooked by now. First -... 5 January 2012, 03:57 AM
MonBK Closed for the holidays means... 5 January 2012, 04:04 AM
TimeandGems Just like any bank we're... 12 January 2012, 04:14 AM
steebee2 I work for a bank. We're... 12 January 2012, 04:45 AM
TimeandGems We've never been closed for a... 12 January 2012, 04:53 AM
Chozn1 My business is very seasonal... 12 January 2012, 06:50 AM
TimeandGems We took orders all the way... 12 January 2012, 07:18 AM
eicl Hello, I want to get involved... 9 January 2012, 07:47 AM
MoBe It would appear Time and Gems... 9 January 2012, 08:04 AM
GlobalGooch69 time and gems and watch... 10 January 2012, 11:02 AM
TimeandGems Time and Gems had been in... 12 January 2012, 04:18 AM
TimeandGems GlobalGooch69,
If you've... 12 January 2012, 04:28 AM
GlobalGooch69 Just realized they were... 10 January 2012, 11:16 AM
GlobalGooch69 Paypal only puts limits on... 12 January 2012, 12:35 PM
MoBe All sounds like BS to... 12 January 2012, 05:53 PM
TimeandGems I'm sorry, but we cannot... 13 January 2012, 03:00 AM
MonBK Expect a lot of business... 13 January 2012, 03:04 AM
RolexSA Ouchhh :twit: 13 January 2012, 03:25 AM
MoBe :blah::blah::blah::blah: I... 13 January 2012, 03:51 AM
bayerische that's a bloody good sketch!... 13 January 2012, 04:21 AM
MonBK This bird is no more.... 13 January 2012, 04:26 AM
mrbill2mrbill2 More than 20 employees - yet... 13 January 2012, 08:55 AM
Mosco How dare you accuse them of... 13 January 2012, 10:17 AM
mboverst Greg...let's get real. We... 14 January 2012, 02:45 AM
GlobalGooch69 ^agreed. 13 January 2012, 02:08 AM
Mosco http://twistedphysics.typepad.... 13 January 2012, 05:46 AM
GlobalGooch69 ^ lol. Agreed 14 January 2012, 02:39 AM
MonBK Do we know if the OP got his... 14 January 2012, 02:47 AM
subtona OP has been... 14 January 2012, 04:21 AM
F&Iguy good read, cash flow problem... 14 January 2012, 03:03 AM
scocope I'm just happy that all the... 14 January 2012, 07:48 AM
clnance If you want a good laugh,... 1 February 2012, 03:04 PM
conrail :lol::lol: 2 February 2012, 08:15 AM
Anthony.S Time and Gems have... 2 February 2012, 02:12 PM
liptonnr :cm: on them!!! 2 February 2012, 02:42 PM
bayerische Nice "retail" prices...... 2 February 2012, 06:46 PM
ALQUAIDM Please visit timeandgems.us... 5 February 2012, 07:52 PM
77T You may have misunderstood... 31 March 2012, 01:09 PM
BOA Since the 9th of January. He... 31 March 2012, 02:53 PM
adctd2onlnshpng so bummed I've been searching... 2 April 2012, 07:33 AM
DRBVAC Wish I had checked earlier 3 June 2012, 11:39 AM
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4 January 2012, 07:47 PM | #1 |
"TRF" Member
Join Date: Jan 2012
Location: germany
Posts: 2
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Time and gems. Fraud with wired money for GMT Master
Hi, all. i decided to buy a GMT Master 2 in PVD at the "Watch empire llc" aka Time and gems. As i bought my first Explorer PVD there and everthing went ok, i was willing to buy another watch at their store.
I transferred the money on Dec 14 2011 and until today (Jan 4 2012) have not gotten a watch, i have NO reply on any phone number of this comany and NO reply on any email. This seems to be another scam, like a lot of the internet threads are showing. But i will not give them the money for shure. I made contacts to my buddy in L.A. and we figure out how to get the watch or the money back. If anybody is interessted in join this operation write to 2fly@gmx.de. |
4 January 2012, 11:47 PM | #2 |
2024 SubLV41 Pledge Member
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Real Name: Wes
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Hard to decide what is more disconcerting: Time & Gems or your "operation."
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4 January 2012, 11:52 PM | #3 |
Facilitator
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Please have regard for the possible language barrier as coming from Germany, English may not be the first language of dee rolex.
So be courteous.
__________________
Most folks are about as happy as they make up their minds to be. ~Abraham Lincoln Nothing compares to the simple pleasure of a bike ride. ~John F. Kennedy ROLEXploitation - yeah I'm a victim |
5 January 2012, 12:27 AM | #4 |
"TRF" Member
Join Date: Dec 2008
Real Name: Greg
Location: Cincinnati
Watch: I like to...
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Holy smokes - looks like he wanted to go out with a bang... I used to always see their ads on ebay, even commented on how nice their pics were. I know for a fact they ran a legitimate business for a bit, but it's easy to be honorable when things are going smooth. True character is learned in time of crisis.
__________________
Instagram - @CaliberSwiss “A man who procrastinates in his choosing will inevitably have his choice made for him by circumstance.” - Hunter S. Thompson |
5 January 2012, 01:06 AM | #5 |
Banned
Join Date: Nov 2010
Location: Kingstown
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Bad reports on Time and Gems keeps coming in.
Not a good sign. |
5 January 2012, 02:28 AM | #6 |
2024 SubLV41 Pledge Member
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Real Name: Wes
Location: California
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Posts: 1,347
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Apologies if the post and/or "operation" are legit. But, I'm baffled as to what method (outside of calling the Police or showing up at the location with law enforcement) of operation to obtain the money or the watch might be legal.
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5 January 2012, 03:39 AM | #7 | |
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Join Date: Jan 2012
Location: Los Angeles
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Quote:
I apologize if you are having issues contacting us. Our offices has been closed due to the Holidays. If you have contacted us, our team will get back to your inquiry as soon as possible. We changed our office hours from 7AM to 9AM starting Tuesday. You should be able to contact us by phone or email at salesteam@timeandgems.com. Simply send in your inquiry with your order number and a customer representative will help you with your inquiry. If you ordered a DLC/PVD watch, unless we have the watch in stock, the process of converting the watch and applying the DLC/PVD Coating take about 30 days. Although you should have been notified of this delay. You can get more information about our DLC/PVD coding process here: http://www.timeandgems.com/dlc-pvd-watches We simply did not invest millions of dollars in order to defraud people. Our world class service and vast selection of luxury watches makes us the best value online. We have an unparalleled warranty and service agreement which comes with all of our timepieces and will go the extra mile to appease our customers. We also take all forms of secure payment and offer a physical showroom where you are welcome to come (inspect and) purchase any of the watches listed online. Please feel free to contact us directly with any questions regarding our products, guarantees, authenticity, or business practices if you have any concerns. We also have numerous legitimate reviews online from some of our thousands of satisfied customers. Thank you, Time and Gems |
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5 January 2012, 04:00 AM | #8 | |
"TRF" Member
Join Date: Dec 2008
Real Name: Greg
Location: Cincinnati
Watch: I like to...
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Quote:
__________________
Instagram - @CaliberSwiss “A man who procrastinates in his choosing will inevitably have his choice made for him by circumstance.” - Hunter S. Thompson |
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12 January 2012, 04:12 AM | #9 |
"TRF" Member
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We've had issues with PayPal and they've limited our account many times. Right before Christmas we had an increase in sales and transactions and they decided to put a 100% reserve on our balance during Christmas. As you know the product is extremely expensive and for a company to be able to run we need to have a steady cashflow. This was extremely detrimental to our business and in order for us to be able release the funds we decided to close our relationship with them resulting in closing of our account.
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12 January 2012, 05:18 AM | #10 | |
"TRF" Member
Join Date: Dec 2008
Real Name: Greg
Location: Cincinnati
Watch: I like to...
Posts: 18,567
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Quote:
__________________
Instagram - @CaliberSwiss “A man who procrastinates in his choosing will inevitably have his choice made for him by circumstance.” - Hunter S. Thompson |
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12 January 2012, 05:46 AM | #11 | |
"TRF" Member
Join Date: Jan 2012
Location: Los Angeles
Posts: 12
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Quote:
They're response was simply "You do not have commercial credit and your account is too risky." Instead of shutting down the account they decided to put a limit to drive us away. Our account first went under a "routine" review. We went offline for 3 weeks, then they let us back on eBay but decided to keep 100% of the reserve on our reserve for additional review. This went on for 2 weeks until we were unable to do business without the funds being released. They refused to release it until we closed our relationship. They are still withholding a portion of our money which we're taking legal action to collect. There are thousands of sellers with similar issues. They do have a risk as they are liable for charge-backs that are done through credit card. Up to that point we maintained a high eBay feedback and good customer service. Let me know if you have any questions. |
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12 January 2012, 06:12 AM | #12 |
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Real Name: PaulG
Location: Georgia
Posts: 42,024
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You probably know PayPal has a policy based on claims history to hold incoming funds - especially eBay sales - if the seller has had several unresolved disputes.
__________________
Does anyone really know what time it is? |
12 January 2012, 06:25 AM | #13 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Jun 2011
Real Name: David Farkas
Location: Los Angeles
Watch: 116610, 5712/1A
Posts: 8,182
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Greg I must jump in and say I too have had paypal freeze money coming into me for watches even being verified and lifting all limits on my account. It usually has to do with the buyers paypal account and transfering such large funds for a watch purchase. I can see a how a freeze would criple their cash flow(if funds were indeed frozen) but this does not explain to me why they were suspended from ebay ?
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Instagram: @SwissWatchTime |
9 January 2012, 07:35 PM | #14 |
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Location: germany
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Sorry for my late reply.
After 3 weeks with no information about my money it was not feeling so well with it. The word "operation" has nothing to do with any illegal action. It was more a way to find other customers with bad epxperience on the company. UPDATE : David from Time & Gems contacted me after the post on Jan 4th and told me that everything is allright and the money was there. As the watch gets a custom strap, it will take 2 weeks to finish the PVD/DLC coating. I will update the post when i have the watch and have it checked at my rolex dealer. As i allreday have a time and gems rolex explorer2 in PVD and the watch was in perfect condition when arrived, and the complete transaction was flawless. Lets see |
10 January 2012, 08:30 AM | #15 | |
"TRF" Member
Join Date: Nov 2010
Real Name: Mr. Bill
Location: South Florida
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Quote:
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Card Carrying Member of the Global Association of the Retro-Grouch-Curmudgeons - ID # 13 |
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10 January 2012, 09:11 AM | #16 |
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Real Name: Andreas
Location: Margaritaville
Watch: Smurf
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Yes, good luck!
Hope you will get what you paid for without any problems. I thought you in the US had your shops only closed dec 25th, not 3 weeks.
__________________
Yeah, well, you know, that's just, like, your opinion, man. |
10 January 2012, 09:10 AM | #17 | |
2024 SubLV41 Pledge Member
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Real Name: Wes
Location: California
Watch: Varies
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Quote:
Best of luck with this transaction and please let us know how it goes. |
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12 January 2012, 07:09 AM | #18 | |
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Location: East Coast
Watch: APK & sometimes Y
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Quote:
to the OP, i would pursue a full refund immediately.
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12 January 2012, 07:19 AM | #19 |
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12 January 2012, 07:30 AM | #20 | ||
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Real Name: gus
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Quote:
Quote:
signed by the person who wrote the response, ie someone taking responsibility for customer satisfaction? i look forward to a speedy resolution for all parties concerned.... there is an awful lot of circumstantial issues for 1 transaction.
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12 January 2012, 08:24 AM | #21 | |
"TRF" Member
Join Date: Jan 2012
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Quote:
If you're having issues contacting us check the number again or the email address you're using. We're here every day and try to provide a speedy resolution to all of our customers. |
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5 January 2012, 03:57 AM | #22 |
"TRF" Member
Join Date: Dec 2011
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I'm spooked by now. First - thanks to you guys- I was saved from bidding on a watch for sale (DLC Sub) by a high pos feedback seller on EBay. I then tried Time & Gems and was surprised by the fast response back (email). I contact T&G Sunday the 25th around noon with an iquiry on a DLC and got a response from Tom Bradley by 2:57 same day. My first impression was that this guys are ON, but now that I read this, not so sure. They were quick to respond to me to take my $, how come they didn't respond as quick to an order placed? Customer service -once an item is sold or service provided- goes a long way in these days of social media IMO.
"The Only Easy Day Was Yesterday" |
5 January 2012, 04:04 AM | #23 | |
Banned
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Location: Kingstown
Posts: 58,279
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Quote:
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12 January 2012, 04:14 AM | #24 |
"TRF" Member
Join Date: Jan 2012
Location: Los Angeles
Posts: 12
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12 January 2012, 04:45 AM | #25 |
"TRF" Member
Join Date: Oct 2011
Real Name: Steve
Location: New York City
Watch: 116233
Posts: 193
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I work for a bank. We're closed on the actual legal holiday ONLY! Not several weeks or even 1 week. Closed Dec 26th (X-mas fell on Sunday) and Jan 2nd (New Years Day also fell on Sunday). So, both days observed on the Monday only. Not sure what bank you're talking about.
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12 January 2012, 04:53 AM | #26 | |
"TRF" Member
Join Date: Jan 2012
Location: Los Angeles
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Quote:
Independence Day Labor Day Thanksgiving Day Christmas Day Our sales team is encouraged to respond to customer inquiries and questions through their smart phone and even make calls from home if necessary to create a more personal experience for the customer. |
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12 January 2012, 06:50 AM | #27 |
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Join Date: Jan 2008
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My business is very seasonal so I can relate. Just want to make sure I'm getting this right... You had a major influx of business due, predictably, to the holiday... and decided to take that time off rather than fulfilling orders?
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Current Models... (K)Bluesy (M) TT DJ In search of DayDate Prior models... Just about everything. |
12 January 2012, 07:18 AM | #28 |
"TRF" Member
Join Date: Jan 2012
Location: Los Angeles
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We took orders all the way through Christmas day. We were off on Christmas Day. We've receive very few inquiries and calls that day which were responded in the following week. We do not engage in bad business practices and allow our employees to take time off during Christmas day and holidays to be with their families.
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9 January 2012, 07:47 AM | #29 |
"TRF" Member
Join Date: Nov 2009
Location: munich germany
Watch: more than one rlx
Posts: 1
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Hello, I want to get involved in the discussion about Time and Gems. The business practices of this seller lacks any description. I bought a sub 16610 with Sapphire bezel with no holes in the horns last year from him and made a down payment. To ask whether I buy the Rolex I see on the photos he told me twice: I get what I see!
When I pick up the Watch downtown LA, it was not the purchased Rolex, they offer me a 2001 model with holes. If I pay $ 1500 in addition I get what I wanted. For this price I could get them in Germany and I would save the ride from Phoenix AZ to LA. A very unfriendly, arrogant and incompetent staff. All in all, I would advise against a purchase from this dealer. I apologize for my English. regards eicl |
9 January 2012, 08:04 AM | #30 |
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Join Date: Sep 2011
Location: Canada
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It would appear Time and Gems have been playing the long con and have finally shown their true colours,always a sad state of affairs.
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