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jimmy1982 · 1 October 2011, 11:13 PM

really don't wanna go for 4-6 weeks without a watch! :-(

ersnyder · 1 October 2011, 11:17 PM

Quote:

Originally Posted by Darlinboy

Good Lord! That's some very long odds bad luck!

Hope you're not a gambler!

Absolutely amazing to me as well! I've never had any negative experiences like that. Maybe my vision needs checking!!

humvee · 1 October 2011, 11:17 PM

yup -- dust should not be there. That's bad Quality Control.

travisb · 1 October 2011, 11:32 PM

Like you, this would REALLY bother me. Once you know it's there it is all you will see when you look at the watch.
Bite the bullet and send it in. Will make you love it even more once you get it back.

jimmy1982 · 2 October 2011, 06:27 AM

does anyone know if there are any walk in RSC in the UK??

Rippin · 3 October 2011, 04:51 PM

Zoom in close enough and you might discover plenty wayward particles....

rkim11 · 4 October 2011, 05:21 AM

You guys are making me worried, checking my watch now... closely.

rkim11 · 4 October 2011, 05:23 AM

Had a problem with a long piece of dust on an Omega Seamaster but thought it wouldn't happen on a Rolex. On my second Seamaster because the first one started fogging up..

TonyD · 4 October 2011, 05:31 AM

Here's better advice..... My meteorite Daytona had a small smudge under the crystal near the edge. Near as we can tell it was white grease that is used to lube the gasket. Just a TINY amount squirted out and was visible. My AD suggested I wait and deal with it since it is so very minor. BUT one month shy of the 2 year warranty I brought it in and they sent it off and got it fixed. The idea being that when they open it up the have to put it all back together and would do a cursory lubrication and checkup on the movement etc. So I get a free checkup.

Why have them open it up when it is a month old? Wait until it might need a service anyway and send it in for free.

That worked out just fine for me.

Minutehand · 4 October 2011, 06:23 AM

Dust happens!

A few times to me:

I had it on a GMTIIc - service centre apologised on behalf of the mother company and promptly fixed it, no hassle

Also on a Glashutte - AD called Glashutte and they said it is not their problem

Also on a Glycine - I decided to live with it.....

On an Orient 300m diver - AD sent the watch back to the factory to have it fixed

Once saw a Speedy at my AD where the hands looked like they were growing hair!! Pointed it out to the AD and they sent it back. Even though I bought a different Speedy then, they kept me informed on the progress of fixing the "dirty" watch

How is that for service!!

Just shows that often the quality of the customer service makes up for the lack in quality control

Time2time · 4 October 2011, 09:52 AM

Quote:

Originally Posted by jimmy1982

does anyone know if there are any walk in RSC in the UK??

Yep. Rolex (U.K) in St.James Square, London.
There's a service desk there open 9-5pm. My Ceramic bezel was a little out of line and it bugged me big time. So I went there, (work in London so easy for me), and they realigned it while I waited!

They also said that if I couldn't wait they'd have it delivered to me within a day or so. Get down to London!!

4-6 weeks???

crowncollection · 4 October 2011, 11:37 AM

it would bother me, i would have to get it fixed, all the best

1 October 2011, 11:32 PM	#34
travisb 2024 SubLV41 Pledge Member Join Date: Aug 2009 Real Name: Travis Location: FL / NYC Watch: Yes.. Posts: 33,489	Get it done asap Like you, this would REALLY bother me. Once you know it's there it is all you will see when you look at the watch. Bite the bullet and send it in. Will make you love it even more once you get it back.

4 October 2011, 05:31 AM	#39
TonyD 2024 Pledge Member Join Date: Jan 2008 Real Name: Tony Location: Boston North Watch: Meteorite Daytona Posts: 1,471	Here's better advice..... My meteorite Daytona had a small smudge under the crystal near the edge. Near as we can tell it was white grease that is used to lube the gasket. Just a TINY amount squirted out and was visible. My AD suggested I wait and deal with it since it is so very minor. BUT one month shy of the 2 year warranty I brought it in and they sent it off and got it fixed. The idea being that when they open it up the have to put it all back together and would do a cursory lubrication and checkup on the movement etc. So I get a free checkup. Why have them open it up when it is a month old? Wait until it might need a service anyway and send it in for free. That worked out just fine for me. __________________ Pepsi GMT/SD43/DSSD Blue/ DJ41 TT Rose Diamond Dial/ Daytona Meteorite/ SS Sky Dweller White Dial/ IWC Bronze Big Pilot/ Aquanautic Super King / Omega Ploprof 1200 / Graham Scarab Diver

4 October 2011, 06:23 AM	#40
Minutehand "TRF" Member Join Date: Nov 2010 Real Name: AE Location: Right here Posts: 294	Dust happens! A few times to me: I had it on a GMTIIc - service centre apologised on behalf of the mother company and promptly fixed it, no hassle Also on a Glashutte - AD called Glashutte and they said it is not their problem Also on a Glycine - I decided to live with it..... On an Orient 300m diver - AD sent the watch back to the factory to have it fixed Once saw a Speedy at my AD where the hands looked like they were growing hair!! Pointed it out to the AD and they sent it back. Even though I bought a different Speedy then, they kept me informed on the progress of fixing the "dirty" watch How is that for service!! Just shows that often the quality of the customer service makes up for the lack in quality control __________________ Time is a luxury

4 October 2011, 11:37 AM	#42
crowncollection "TRF" Member Join Date: Jan 2011 Real Name: David Location: australia Posts: 20,216	it would bother me, i would have to get it fixed, all the best __________________ watches many

1 October 2011, 11:13 PM	#31
jimmy1982 "TRF" Member Join Date: Jan 2010 Real Name: Jimmy Location: Lancs - England Watch: Rolex Submariner C Posts: 86	really don't wanna go for 4-6 weeks without a watch! :-(

1 October 2011, 11:17 PM	#33
humvee Banned Join Date: Sep 2011 Location: Los Angeles Posts: 451	yup -- dust should not be there. That's bad Quality Control.

2 October 2011, 06:27 AM	#35
jimmy1982 "TRF" Member Join Date: Jan 2010 Real Name: Jimmy Location: Lancs - England Watch: Rolex Submariner C Posts: 86	does anyone know if there are any walk in RSC in the UK??

3 October 2011, 04:51 PM	#36
Rippin "TRF" Member Join Date: Feb 2009 Location: PNW Watch: All of them Posts: 326	Zoom in close enough and you might discover plenty wayward particles....

4 October 2011, 05:21 AM	#37
rkim11 "TRF" Member Join Date: Jan 2010 Location: Baltimore Watch: 16610LV Posts: 311	You guys are making me worried, checking my watch now... closely.

4 October 2011, 05:23 AM	#38
rkim11 "TRF" Member Join Date: Jan 2010 Location: Baltimore Watch: 16610LV Posts: 311	Had a problem with a long piece of dust on an Omega Seamaster but thought it wouldn't happen on a Rolex. On my second Seamaster because the first one started fogging up..

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