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tinstar · 8 May 2009, 03:36 PM

A few weeks ago, I took my GMT2c into the Dallas RSC for warranty service.
The hour hand was lagging and not keeping time and it would not "jump" when you wanted to change the hour hand.

The service girl took it back for the techs to look at it and came out about 10 minutes later and said that they needed to service the watch......duh!

Anyway..I picked it up Wed. morning and it was running like a champ.
The service girl said they were not told what was wrong with the watch, but that they did do a complete service, minus the refinishing part. The invoice didn't shed a clue either.

Bad part is that it broke in the first place.
Good part is that I get an extra years warranty!!

browngo1 · 8 May 2009, 05:28 PM

You must have been gutted when it went faulty, but I'm glad you got it sorted.

tinstar · 8 May 2009, 08:52 PM

Didn't bother me that much.
I have parked the GMT2c and am now wearing one of my new cokes because of the bezel click issue on the "c".
I really wished that they would have refinished it. If I had known they were not going to, I would have paid for them to do it.

This is the first time that I have had any major problems with a Rolex.

8 May 2009, 03:36 PM	#1
tinstar "TRF" Member Join Date: Jul 2008 Location: Southwest Posts: 270	GMT IIc back from Dallas A few weeks ago, I took my GMT2c into the Dallas RSC for warranty service. The hour hand was lagging and not keeping time and it would not "jump" when you wanted to change the hour hand. The service girl took it back for the techs to look at it and came out about 10 minutes later and said that they needed to service the watch......duh! Anyway..I picked it up Wed. morning and it was running like a champ. The service girl said they were not told what was wrong with the watch, but that they did do a complete service, minus the refinishing part. The invoice didn't shed a clue either. Bad part is that it broke in the first place. Good part is that I get an extra years warranty!! __________________ 1991 GMT-II Coke 2007 Exp II White 2007 GMT-IIc 2008 Sub Date 2008 Seadweller 2ea. 2008 GMT-II 3186 Coke (late "M")

8 May 2009, 05:28 PM	#2
browngo1 "TRF" Member Join Date: Mar 2009 Real Name: Gordon Location: Irvine, Scotland Watch: SS DJ, SS GMTIIC Posts: 339	You must have been gutted when it went faulty, but I'm glad you got it sorted. __________________

8 May 2009, 08:52 PM	#3
tinstar "TRF" Member Join Date: Jul 2008 Location: Southwest Posts: 270	Didn't bother me that much. I have parked the GMT2c and am now wearing one of my new cokes because of the bezel click issue on the "c". I really wished that they would have refinished it. If I had known they were not going to, I would have paid for them to do it. This is the first time that I have had any major problems with a Rolex. __________________ 1991 GMT-II Coke 2007 Exp II White 2007 GMT-IIc 2008 Sub Date 2008 Seadweller 2ea. 2008 GMT-II 3186 Coke (late "M")

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