Rolex AD Watches of Switzerland Announces US Acquisitions/Expansion

[TimepieceRPP]

Originally Posted by acaixguard

definitely an issue to be concerned with. Will the buy history with the betteridge name itself still carry any weight for future allocations? And more importantly, will the personal relationships with existing sa's still work in the favor of the customer?

+1

[ratty]

Originally Posted by Oxfordian

Sorry but I have to speak as I find, I have no issues at all from my WoS store which trades as Mappin and Webb, liking WoS seems to go against the grain on here as WoS bashing is par for course.

I agree, I also speak as I find.

I was told at 10.15 on the day the new Daytona came out that I was second on the list. I’m still waiting despite having a buyer history with them.

I have recently had to deal with their ‘insurance section’, I can’t remember what this part of their business is called. I found them very bad. Their main interest was giving me what they wanted to give me as opposed to quickly accepting that there was not a direct replacement for my loss.

They often say that they do things because Rolex tells them to. When pushed for proof of they, they go very quiet.

I also speak as I find!

[Oxfordian]

Originally Posted by ratty

I agree, I also speak as I find.

I was told at 10.15 on the day the new Daytona came out that I was second on the list. I’m still waiting despite having a buyer history with them.

I have recently had to deal with their ‘insurance section’, I can’t remember what this part of their business is called. I found them very bad. Their main interest was giving me what they wanted to give me as opposed to quickly accepting that there was not a direct replacement for my loss.

They often say that they do things because Rolex tells them to. When pushed for proof of they, they go very quiet.

I also speak as I find!

Just proves that there are two sides to most things, you’re one side of the coin I am the other, I am sorry that your dealings with WoS haven’t gone well, hopefully things will get better for you in the future.

[ratty]

Originally Posted by Oxfordian

Just proves that there are two sides to most things, you’re one side of the coin I am the other, I am sorry that your dealings with WoS haven’t gone well, hopefully things will get better for you in the future.

Very true.

[stark1]

Originally Posted by Ballzzz

No purchase or spend history issues on Greenwich Ave unless your a plebeian like myself, I was lucky they fixed my springbar issue lOOl. This is not suggesting they are not a fantastic group BTW.

I'll second this. The established clientele at Betteridge have deep relations possibly generations old, and with bloated pockets. It's difficult to build a new relationship with given the mega millionaires in the area. That aside, I'm curious to see how this move changes things for them. Though, if I had to guess, very little from the perspective of the customer, since they'd want to keep their legacy customers happy.