AP AD requesting to cancel my order after deposit and 13 month wait

[TomCarter]

I had a similar situation with a Rolex AD. I placed a deposit for a hot model that the AD had agreed to special order for me. The SA called me about 4 months after placing the deposit to tell me it would have to be refunded and that the watch was no longer available for special order. I politely told the SA that I had my heart set on the model that I had placed the order for and would be happy to purchase other pieces while I continued to wait for my special order to come in. I used the credit from the deposit to purchase a different watch that was made available to me almost immediately (also a desirable model that I was happy to add to my collection). A couple of months later I got the call that the model I had special ordered was available for me to purchase. I think the AD was testing me to see whether I was going to be a 1 and done or a return customer for their store. Since then I have been allocated almost every watch that I express interest in within a few months time. My advice to you is to have a conversation with them and explain that you have your heart set on the watch that you ordered and that if it will not be available to you right away you would be happy to entertain purchasing other pieces in the meantime but that ultimately you aspire to purchasing the watch that you placed the order for in the near future. Choose another 3-4 watches that you would like to purchase and keep them in your back pocket for when the conversation goes there. Even if the model is discontinued if you play your cards right you should be allocated one of the new models fairly quickly.