Tudor parts shortage?

[MikeyV]

Dang, I took a Pelagos in to the AD for service (think the rotor came loose - wouldn't auto-wind and had a nasty sound when shook) in late May.

After getting an estimate for work a few weeks later (movement service and a new crown and tube) I got a text today saying there were parts on backorder from Geneva - new arrival estimate would be late August to mid September.

Now, I don't know why it needs a new crown and tube - I assume they just replace them both due to the pressure rating of that particular watch (there was definitely no damage to the crown or threads) and I'm sure that the movement won't be "serviced" but rather replaced - as Tudor does - but that sucks - it will be four months until I get it back.

My guess is that they're waiting on replacement movements to arrive.

Anyone else have any similar experiences?

Good news is the cost was very reasonable - About $425 including the new crown and tube cost. Not bad!

Cheers!
Mike

[Pboned]

Ugh.. It's always something.

[trf2271]

ETA or in house movement? I believe they service the movements now.

[MikeyV]

Originally Posted by trf2271

ETA or in house movement? I believe they service the movements now.

In-house MT movement.

Do they really service them? Thought that was settled - that they're refurbished at Tudor and sent to Dallas (or wherever) where a movement swap is performed.

It would be nice to keep the same movement - I'm not too hung up on that though.

[Flintstone]

As Tom Petty once said, “The waiting is the hardest part”.

[trf2271]

Originally Posted by MikeyV

In-house MT movement.

Do they really service them? Thought that was settled - that they're refurbished at Tudor and sent to Dallas (or wherever) where a movement swap is performed.

It would be nice to keep the same movement - I'm not too hung up on that though.

To me it sounds like the watch and movement stay together. From the Tudor website :

SERVICING THE MOVEMENT

Once the estimate has been accepted, the watchmaker begins the disassembly. The bracelet of your watch is detached from its case. The latter is then opened and the movement removed. The case is then entirely disassembled.

CLEANING AND REPLACEMENT OF WORN PARTS

The movement is also disassembled and each of its components carefully ultrasonically cleaned. The components of the movement are meticulously examined and those that are worn or damaged are replaced by genuine TUDOR replacement parts.

[MikeyV]

Originally Posted by trf2271

To me it sounds like the watch and movement stay together. From the Tudor website :

SERVICING THE MOVEMENT

Once the estimate has been accepted, the watchmaker begins the disassembly. The bracelet of your watch is detached from its case. The latter is then opened and the movement removed. The case is then entirely disassembled.

CLEANING AND REPLACEMENT OF WORN PARTS

The movement is also disassembled and each of its components carefully ultrasonically cleaned. The components of the movement are meticulously examined and those that are worn or damaged are replaced by genuine TUDOR replacement parts.

That sounds like carefully worded language. They do all that, just that the movements are not returned to the same watch. They just left that part unsaid.

It's been clearly stated here - by people who work for Rolex - that movements are swapped.

[MikeyV]

That verbiage is from the days when Tudors had ETA movements - which was only like - 5 years ago? Some still have ETAs.

[Kevin of Larchmont]

My ETA BBB had the reverser wheel go bad. Lititz trained Rolex watchmaker at AD had one in stock. Got it back the same day. None of this replacing movements shizzle.

Jus’ sayin’.