DJ2 service in OC/SoCal

[RKFdds]

My ‘16 116234 has suddenly stopped. I suspect mainspring broken. Would you send it to Rolex in LA(not driving up to the service center) OR does anyone have a recommendation for an independent servicer?


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[RKFdds]

My bad-that’s not the right # for DJ2…I forget what it is??


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[RKFdds]

116334?


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[misochew]

I’ve had good experiences with Jostmar jewelers and watchmakers in Costa Mesa (inside South Coast Plaza) but they are swamped, so it’s gonna take a while to get it serviced.

[MDR143]

Send it to RSC…

[Joearch]

LA watch works does a great job as an independent. Gearys has in house rolex guys.

[1William]

I would contact RSC in Dallas and get the information to have the watch sent in. I do not think you will save enough money going elsewhere to justify it. The turn around times have gotten better based on some posts here. Good luck and a very cool watch.

[davek35]

I like that watch!

[GMT Aviator]

Love the DJ2. Isn’t that the Phantom Dial?

You might want to get that cyclops changed as well. It looks like one of the years where they had the wrong mag of cyclops fitted.

I have three DJ2. One of them had the same issue. RSC swapped out the crystal for no charge.

[kopi-c]

Originally Posted by 1William

I would contact RSC in Dallas and get the information to have the watch sent in. I do not think you will save enough money going elsewhere to justify it. The turn around times have gotten better based on some posts here. Good luck and a very cool watch.

Does the local Rolex AD need to facilitate this, or it is something we could do ourselves and send directly to RSC in Dallas. Not sure if I read/or heard there is no longer a RSC in California.

[Undefeatable]

I have used Jewelers On Time in Newport Beach and I love them. Kenny and Victor (twins brothers running the place) are top notch dudes and their service department is fantastic.

Note - Their website super outdated, so don't judge them on that. Go to the actual store and you'll be presently surprised.

[paul cbc]

Originally Posted by GMT Aviator

Love the DJ2. Isn’t that the Phantom Dial?

You might want to get that cyclops changed as well. It looks like one of the years where they had the wrong mag of cyclops fitted.

I have three DJ2. One of them had the same issue. RSC swapped out the crystal for no charge.

On this point in particular imo, a very compelling reason to send to RSC.
Nice watch. Let us know how it works out.

[subdweller]

Accutime Watch Center in Newport Beach is excellent!!! give Thomas a call, he is a top notch watchmaker. accutimewatchcenter.com

[RKFdds]

Thx all! Will keep these in mind for my next service.
& I sent it to RSC Dallas via a local AD/jeweler. Good to know they’ll replace the crystal if it’s not right! Fortuitous Bonus


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[singe89]

Jewelers on Time in Newport. Talk to victor or Kenny. Great guys and longtime WIS/collectors. Always fun talking watches with them and they have Rolex trained watchmakers on staff.

[RKFdds]

Just picked up the piece from Fredric Rubel in Laguna-roughly 5 days after its return from RSC Dallas. RSC replaced crown & crystal & did movement “service”. No one can tell me from the notes why the watch stopped working. Cost $997

My DJ2 looks absolutely polished to brand new perfect.


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[SS Oyster]

Hayes Jewelers
(949) 454-1550

https://g.co/kgs/MKzUgU2


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[1William]

I am glad you got the watch back so quickly and it is right. I do like the DJII.

[brandrea]

Originally Posted by RKFdds

Just picked up the piece from Fredric Rubel in Laguna-roughly 5 days after its return from RSC Dallas. RSC replaced crown & crystal & did movement “service”. No one can tell me from the notes why the watch stopped working. Cost $997

My DJ2 looks absolutely polished to brand new perfect.


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Glad you got it sorted.

I just got my 114060 back from service for a similar issue. RSC is always tight lipped about what the issue is

[brandrea]

Originally Posted by kopi-c

Does the local Rolex AD need to facilitate this, or it is something we could do ourselves and send directly to RSC in Dallas. Not sure if I read/or heard there is no longer a RSC in California.

Any Rolex AD will facilitate sending to RSC on the customers behalf. I go to RSC directly but I live only an hour away

[kopi-c]

Originally Posted by brandrea

Any Rolex AD will facilitate sending to RSC on the customers behalf. I go to RSC directly but I live only an hour away

Thanks brandrea!

[SLWoodster]

Great guys for service.

Absolute hawks when you trying to buy a watch though.

Originally Posted by Undefeatable

I have used Jewelers On Time in Newport Beach and I love them. Kenny and Victor (twins brothers running the place) are top notch dudes and their service department is fantastic.

Note - Their website super outdated, so don't judge them on that. Go to the actual store and you'll be presently surprised.

[brandrea]

Originally Posted by kopi-c

Thanks brandrea!

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[LA_LEC]

I would take it to the RSC at 9420 Wilshire in Beverly Hills and have it done there. I live a couple of miles from there.

[Tools]

Originally Posted by RKFdds

Just picked up the piece from Fredric Rubel in Laguna-roughly 5 days after its return from RSC Dallas. RSC replaced crown & crystal & did movement “service”. No one can tell me from the notes why the watch stopped working. Cost $997

. . .

They almost never tell you what the problem was.

They get a watch in, doesn't work; full service which includes new worn or broken parts, done.

[roks]

All depends on the price the RSC is charging and the hassle of getting to the RSC and all that.

The same expertise is possessed by these individual master watchmakers who will do the same quality work for much less. In fact I would take it to these small watch shops like Hayes and Todd in Costa Mesa because you know one to one who is doing the work and if any issues, you can go back. Just make sure who ever you take to has certification/expertise/reputation for fixing Rolex watches.