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Sgt. Henry · 6 February 2010, 09:37 AM

Hi Folks,
I got my second Rolex today a No Date Sub 14060 from a well known business that I researched here before I made the decision to buy. My excitement quickly dissipated when I wore the watch outside and noticed a tiny piece of lint on the dial face. Now this totally bugs the hell out of me. I couldn't notice the lint indoors but even my aging eyes could see it outdoors.
I called their customer service and they tried to look at photographs of the watch to see if it could be found, obviously they couldn't see it.
However they agreed to accept the return of the watch to allow the in house watch maker to inspect it.
Now I'm not so sure I want the watch back. I would just prefer a refund and find a better model here on TRF.
Maybe its just cognitive dissonance? I'm not sure but the watch just didn't "sing" to me like my New Sea-Dweller does.
The whole experience just doesn't sit well with me. Am I being to picky?
any thoughts?
Thanks in advance

JBat · 6 February 2010, 09:40 AM

I don't think you're being too picky, that would be very annoying. This is a new watch?

Jimmieray · 6 February 2010, 09:40 AM

No. If she dont sing to you, let her go.

Sgt. Henry · 6 February 2010, 09:43 AM

No, its not new, it was "pre-loved". As it was explained to me by Customer Service. The in house Watch-maker may have allowed the lint in the case during his inspection of the used watch. Its a circa 1993 model 14060.

sea-dweller · 6 February 2010, 09:44 AM

I would be bothered also - especially if the watch is new.

JBat · 6 February 2010, 09:51 AM

Quote:

Originally Posted by Sgt. Henry

No, its not new, it was "pre-loved". As it was explained to me by Customer Service. The in house Watch-maker may have allowed the lint in the case during his inspection of the used watch. Its a circa 1993 model 14060.

In that case, I'd take advantage of the return they offered and look for another 14060. They are not in short supply.

bounce · 6 February 2010, 09:52 AM

As it is a 1993 model the chances are it has probably had a couple of services ( not a bad thing) & the lint may be left from one of them.
I would be inclined to let them have it back & sort it out, then make a decision on keeping it.

DVR · 6 February 2010, 10:18 AM

Quote:

Originally Posted by JBat

In that case, I'd take advantage of the return they offered and look for another 14060. They are not in short supply.

Or have them just remove the lint

Any other "pre-loved" watch may have had an issue in its live. You'll never now. What difference does it make ?
Let them rectify the 'problem' and than enjoy the watch.

Perdu · 6 February 2010, 11:39 AM

Let them take the lint out. All they have to do is open the case back, take out the stem, turn the movement over and use a blower. Nothing needs to be touched so I would not worry.

JBat · 6 February 2010, 11:43 AM

Quote:

Originally Posted by DVR

Or have them just remove the lint

Any other "pre-loved" watch may have had an issue in its live. You'll never now. What difference does it make ?
Let them rectify the 'problem' and than enjoy the watch.

Obviously, that's an option. The OP didn't seem to keen on it though.

swatty · 6 February 2010, 11:44 AM

Quote:

Originally Posted by DVR

Or have them just remove the lint

Any other "pre-loved" watch may have had an issue in its live. You'll never now. What difference does it make ?
Let them rectify the 'problem' and than enjoy the watch.

Quote:

Originally Posted by Perdu

Let them take the lint out. All they have to do is open the case back, take out the stem, turn the movement over and use a blower. Nothing needs to be touched so I would not worry.

Agree , just let them blow it out and enjoy your watch

Sgt. Henry · 6 February 2010, 12:14 PM

Thanks for the advice Gents, I really want to enjoy the watch. Its just that I'm well "dis-enchanted" with the Business I bought the watch from. I know i said it was a "tiny" piece of lint but, maybe that was a bad choice of words. Its big enough that I wonder how it made it out of the shop like that.
I know I know..... I'm just don't have the warm and fuzzies about it that's all

Jason71 · 6 February 2010, 12:31 PM

Send it back, get a refund, and buy one from DavidSW, SteveMulholland, TempoKing, etc. etc. etc. Help out this community, not a grey market business. Help out your friends!!!

marshallr47 · 6 February 2010, 12:53 PM

Just take it back and have them remove it. It's a simple procedure. Best of luck.

Renoir · 6 February 2010, 12:56 PM

It happens....RSC NY even returned a freshly serviced Day-Date to me with a nice piece of lint on the dial. They took it into the back room and 10 minutes later it was all good.

Idle Swede · 6 February 2010, 12:59 PM

.

Yes you are.

Mike B · 6 February 2010, 01:00 PM

I would agree, and just have them remove the lint from the watch. Probably will not take very long at all to do.
Best of luck !

diversified · 6 February 2010, 01:07 PM

Get rid of the lint. That would drive me crazy too!

carlhaluss · 6 February 2010, 01:24 PM

Not too picky at all! But I would give them the benefit of the doubt, and see if they can get the bit of lint out. I am sure it will be no problem for the watch maker, and you will breath a sigh of relief. It sounds like you really want the watch, so let them have a chance to do their thing. And I sincerely hope that it works out fine.
Cheers,
Carl

sakuraba · 6 February 2010, 01:27 PM

Although it wouldn't bother me, I can understand how it could be a let down for someone else.

I'm not sure if it's the lint that bothers you, or if the watch just didn't sing to you. In either case, I suggest you go for what you want: a different 14060, DSSD, or whatever gets your attention at the AD.

Your Rolex should capture your emotions, not just be a watch that you settled for.

Good luck.

Dr. Robert · 6 February 2010, 01:31 PM

can't the watch be sent back & the lint removed????

sleddog · 6 February 2010, 01:39 PM

Quote:

Originally Posted by Idle Swede

.

Yes you are.

Nothing like tellin it straight hey Leo!!

Quote:

Originally Posted by sakuraba

Although it wouldn't bother me, I can understand how it could be a let down for someone else.

I'm not sure if it's the lint that bothers you, or if the watch just didn't sing to you. In either case, I suggest you go for what you want: a different 14060, DSSD, or whatever gets your attention at the AD.

Your Rolex should capture your emotions, not just be a watch that you settled for.

Good luck.

Exactly Jib......It sounds to me you weren't happy anyway aside from the lint!!! Your Rolex should be a statement to YOU,nothing else....Try a few on and find the one that makes you happy,lint or no lint!!

hng · 6 February 2010, 06:20 PM

Refund and find a better pre-lvoed one is probably the best way to go.

swatty · 6 February 2010, 07:13 PM

Quote:

Originally Posted by Sgt. Henry

Thanks for the advice Gents, I really want to enjoy the watch. Its just that I'm well "dis-enchanted" with the Business I bought the watch from. I know i said it was a "tiny" piece of lint but, maybe that was a bad choice of words. Its big enough that I wonder how it made it out of the shop like that.
I know I know..... I'm just don't have the warm and fuzzies about it that's all

I received my watch back from local RSC service with dust on the dial, I took it straight back and they fixed the problem.

have you never made a mistake ?

DarkHorse · 6 February 2010, 08:48 PM

How annoying...

6 February 2010, 09:37 AM	#1
Sgt. Henry "TRF" Member Join Date: Jan 2010 Real Name: Mark Location: Mississippi Watch: -less Posts: 303	am I too picky? Hi Folks, I got my second Rolex today a No Date Sub 14060 from a well known business that I researched here before I made the decision to buy. My excitement quickly dissipated when I wore the watch outside and noticed a tiny piece of lint on the dial face. Now this totally bugs the hell out of me. I couldn't notice the lint indoors but even my aging eyes could see it outdoors. I called their customer service and they tried to look at photographs of the watch to see if it could be found, obviously they couldn't see it. However they agreed to accept the return of the watch to allow the in house watch maker to inspect it. Now I'm not so sure I want the watch back. I would just prefer a refund and find a better model here on TRF. Maybe its just cognitive dissonance? I'm not sure but the watch just didn't "sing" to me like my New Sea-Dweller does. The whole experience just doesn't sit well with me. Am I being to picky? any thoughts? Thanks in advance

6 February 2010, 09:44 AM	#5
sea-dweller "TRF" Member Join Date: Oct 2007 Real Name: Dennis Location: Bay Area - 925 Posts: 40,018	I would be bothered also - especially if the watch is new. __________________ TRF Member #6699 (since September 2007)

6 February 2010, 11:39 AM	#9
Perdu "TRF" Member Join Date: Jul 2007 Real Name: Gary Location: GMT-6 Watch: GMT Posts: 3,350	Let them take the lint out. All they have to do is open the case back, take out the stem, turn the movement over and use a blower. Nothing needs to be touched so I would not worry. __________________ Omega Seamaster 300M GMT Noire Omega Seamaster Aqua Terra 8500 Benson 1937 Sterling Silver Hunter

6 February 2010, 12:31 PM	#13
Jason71 "TRF" Member Join Date: Mar 2009 Real Name: Jason Location: USA Watch: Rolex/Tudor Divers Posts: 7,973	Send it back, get a refund, and buy one from DavidSW, SteveMulholland, TempoKing, etc. etc. etc. Help out this community, not a grey market business. Help out your friends!!! __________________ Best Regards, Jason Just Say "NO" to Polishing Card-Carrying Member of the Global Association of Retro-Grouch Curmudgeons LIfe is too short to wear inexpensive watches PLEXI IS SEXY

6 February 2010, 12:53 PM	#14
marshallr47 "TRF" Member Join Date: Oct 2006 Real Name: Ron Location: Alabama Watch: Daytona,TT Sub,GMT Posts: 4,673	Just take it back and have them remove it. It's a simple procedure. Best of luck. __________________ Ron

6 February 2010, 09:40 AM	#2
JBat "TRF" Member Join Date: Dec 2007 Real Name: John Location: Washington Watch: 16710, 16610, DJ Posts: 7,329	I don't think you're being too picky, that would be very annoying. This is a new watch?

6 February 2010, 09:40 AM	#3
Jimmieray Member Join Date: Jan 2010 Real Name: Jim Location: Michigan Watch: SS DJ 116234 Posts: 102	No. If she dont sing to you, let her go.

6 February 2010, 09:43 AM	#4
Sgt. Henry "TRF" Member Join Date: Jan 2010 Real Name: Mark Location: Mississippi Watch: -less Posts: 303	No, its not new, it was "pre-loved". As it was explained to me by Customer Service. The in house Watch-maker may have allowed the lint in the case during his inspection of the used watch. Its a circa 1993 model 14060.

6 February 2010, 09:52 AM	#7
bounce Member Join Date: Dec 2009 Location: kent Posts: 234	As it is a 1993 model the chances are it has probably had a couple of services ( not a bad thing) & the lint may be left from one of them. I would be inclined to let them have it back & sort it out, then make a decision on keeping it.

6 February 2010, 12:14 PM	#12
Sgt. Henry "TRF" Member Join Date: Jan 2010 Real Name: Mark Location: Mississippi Watch: -less Posts: 303	Thanks for the advice Gents, I really want to enjoy the watch. Its just that I'm well "dis-enchanted" with the Business I bought the watch from. I know i said it was a "tiny" piece of lint but, maybe that was a bad choice of words. Its big enough that I wonder how it made it out of the shop like that. I know I know..... I'm just don't have the warm and fuzzies about it that's all

6 February 2010, 12:56 PM	#15
Renoir "TRF" Member Join Date: Dec 2009 Real Name: Renato Location: New York Posts: 2,396	It happens....RSC NY even returned a freshly serviced Day-Date to me with a nice piece of lint on the dial. They took it into the back room and 10 minutes later it was all good.

6 February 2010, 12:59 PM	#16
Idle Swede Suspended Join Date: Oct 2008 Real Name: Leo Location: Boca Raton Posts: 13,820	. Yes you are.

6 February 2010, 01:00 PM	#17
Mike B "TRF" Member Join Date: Jun 2008 Real Name: Mike Location: Gilbert, AZ Watch: DSSD, Omega SMP Posts: 3,055	I would agree, and just have them remove the lint from the watch. Probably will not take very long at all to do. Best of luck !

6 February 2010, 01:07 PM	#18
diversified "TRF" Member Join Date: Jan 2008 Real Name: Jim Location: State College PA Posts: 1,694	Get rid of the lint. That would drive me crazy too!

6 February 2010, 01:24 PM	#19
carlhaluss "TRF" Member Join Date: Jan 2008 Real Name: Carl Location: Vancouver, Canada Watch: Rolex Explorer 1 Posts: 1,780	Not too picky at all! But I would give them the benefit of the doubt, and see if they can get the bit of lint out. I am sure it will be no problem for the watch maker, and you will breath a sigh of relief. It sounds like you really want the watch, so let them have a chance to do their thing. And I sincerely hope that it works out fine. Cheers, Carl __________________ Those who possess a sense of entitlement are seldom satisfied.

6 February 2010, 01:27 PM	#20
sakuraba "TRF" Member Join Date: May 2009 Real Name: Jib Location: SJ, California Watch: sun dial Posts: 8,189	Although it wouldn't bother me, I can understand how it could be a let down for someone else. I'm not sure if it's the lint that bothers you, or if the watch just didn't sing to you. In either case, I suggest you go for what you want: a different 14060, DSSD, or whatever gets your attention at the AD. Your Rolex should capture your emotions, not just be a watch that you settled for. Good luck.

6 February 2010, 01:31 PM	#21
Dr. Robert 2024 SubLV41 Pledge Member Join Date: Dec 2009 Real Name: Bob Location: U.S.A. Watch: 1655 Posts: 64,251	can't the watch be sent back & the lint removed????

6 February 2010, 06:20 PM	#23
hng "TRF" Member Join Date: Aug 2009 Real Name: HaNgat Location: Jakarta Watch: Sports Rolex Posts: 648	Refund and find a better pre-lvoed one is probably the best way to go. __________________ Cartier Tank / Suunto Stinger / 16014 / 16610LV / PAM 233 / 116520 / 14060M / 16710 / Omega Constellation

6 February 2010, 08:48 PM	#25
DarkHorse "TRF" Member Join Date: Jul 2009 Real Name: Dave Location: Sydney Watch: 118239 Posts: 413	How annoying... __________________ The world is safe again... but for how long? Current: TAG Heuer 2000 Classic, Kobold Phantom Tactical Chronograph, Rolex Submariner 16610, Breitling Superocean Heritage Chronograph A13320 (Crowe Edition), Rolex Day-Date 118239

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