Tourneau - opinions?

[DBetts]

I would never shp at Torneau-meat market with terrible customer service

[a1beebo1]

When you trade in a watch or a car-in the end the dealer has to sell the trade in at a profit...you can't have a great deal on both ends...The Tourneau in Northern NJ let's you look-but no discounts on Rolex...

[arabesque]

FYI, Rolex.com doesn't show Tourneau as an AD.

[DeVille]

Yes and not all Tourneau stores stock Rolex - the location in Aventura Mall doesn't, yet the location in Bal Harbor does. I guess because the location in Aventura has a Mayors directly across from it.

[GerardoG]

While I do respect everyone's comments; I think that the 'golden rule' we use here applies to T: Buy the DEALER, not the product. My experiences with T @ NY, Vegas, Miami (Merrick Park) have been terrible; BUT I have to admit that I have done very nice business with them in Bal Harbour and Houston. In both stores, the sales person made it; he was polite, friendly and helpful; unfortunately they both have retired and it looks like no one has filled up their shoes.

I have heard people telling me that my current AD is 'just ok'; but to me, they jump through hoops to fulfill my dreams. IMHO, a store name does not and will not guarantee good or bad service; the staff makes the difference, and it all comes down to one person, your sales man/lady. Opinions on T vary because they are the largest dealer (store location-wise) in the US, so they get a lot of exposure; but if we had a smaller dealer with 2 shops, one with great service and one with bad; it would mean 50% of their locations!

In the end, I am not saying T is good nor bad. I would not buy from the stores mentioned before, but I would immediately if Bob and Allan came back to FL and TX!

[Jason71]

Originally Posted by Howie

Guys, I have no love for the Big T, but in all fairness, it's not quite apples to apples comparing buying from an AD vs. a private seller online. I've bought some pieces directly from my local AD (not Big T) and I enjoy getting a factory fresh piece, the service, having my name on the papers, and not have to sweat out the shipping. It's a business and the AD has to cover rent, commisions, advertising, carrying costs of inventory, etc, etc.

That being said, if I was simply looking for the best value, I would definitely look to do the deal on TRF. The thing to know about Tourneau is that they do play a bit of a shell game. When you trade in, you probably won't get any discount on the watch you're buying, but you do save on the tax for the trade in value of your old watch. When they offer you XX months financing with no interest, just remember that they will also not discount the watch, so you really are paying interest in the end. I will say the salespeople there have annoyed me on more than one occasion, but there are decent ones as well.

That is all fine and good, but IMHO (for me....) it is not worth the extra $2,000 in this deal for the "warm fuzzy feeling" of buying from an AD. (like I said......for me. It may be worth it for you)

I also could care less about their rent, commissions, etc etc. AD's should learn to change with the times. If they don't, they might soon be a thing of the past. It is kinda like Realtors (no offense if anyone here is a realtor). Have you EVER had a realtor do $60,000 in work to facilitate the sale of a house for you??

I am not knocking Realtors. I know that they need to make a living also. However, a reasonable fee should be a requirement.

[papasmurf]

T @ 34th st and 7th Ave in NYC offered my bud $9500 for straight purchase of his WG daytona. not sure if that's good or bad. It was quite banged up.

[datejust1]

I'd buy from here... Sell here, buy here.


Gaby

[Jason71]

Originally Posted by papasmurf

T @ 34th st and 7th Ave in NYC offered my bud $9500 for straight purchase of his WG daytona. not sure if that's good or bad. It was quite banged up.

That's pretty bad IMHO, unless it was banged-up like this watch

borrowed pics


or this one:

[WatchTimes]

Stay away from those thieves!!

Sell your watch here yourself and buy here from one of the many trusted dealers such as:

TempoKing or Mosco (among others)

[masterdinh]

Get with DavidSW and you will be pleasantly surprised. My love for Rolex doubled after the business transactions I had with David.

[newmedia]

just try another store if the warranty and service is important to you.

[TempoKing]

Originally Posted by jamesworthy52

That is a horrible deal. While the trade price is pretty fair, the overall transaction is because they are not moving on the price of the DSSD. You can buy a BNIB DSSD on the forum for $7,450 and sell your sub for at least $3,750, bringing your net out of pocket to: $3,700. At Tourneau, you are going to pay $5,700 + TAX ($9,200 MSRP - $3,500 Trade). I would buy from a trusted seller on here and save yourself over 2 grand. The seller might buy your Sub in the process so you don't have to go through the hassle of selling it too. Good luck and post pictures when you have your DSSD!

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Paul, you must be a MASTER NUMBERS CRUNCHER...I agree....