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jen09 · 5 April 2010, 11:41 PM

i dropped my lady datejust and the side of the crystal shattered. i think it must have landed on that part. anyone knows how much it is to have it replaced in malaysia? is it possible to just replace the crystal but not have it serviced as well? has anyone else had their crystals shattered? the watch is about 20 years old

icnbne · 5 April 2010, 11:44 PM

make sure you dont try to clean the watch yourself, that will probably make it worse..
imo you need to have it checked to see if any glass went into the movement

jen09 · 5 April 2010, 11:46 PM

i dropped it from a low height so i don't understand how it can shatter. i thought sapphire isn't supposed to get damaged so easily

harvey · 5 April 2010, 11:52 PM

i would stop the movement...

robsteve · 5 April 2010, 11:54 PM

Did it shatter or did you just get a big chip out of it?

Robert

jen09 · 5 April 2010, 11:54 PM

it would be a good idea to have it serviced but i'm just a poor student.

jen09 · 5 April 2010, 11:55 PM

just the side of it shatter. but the shattered pieces are stuck together, they're not all over the place

bodybump · 5 April 2010, 11:59 PM

Quote:

Originally Posted by jen09

i dropped it from a low height so i don't understand how it can shatter. i thought sapphire isn't supposed to get damaged so easily

Sorry to hear that Jen..sppahire is scratch resistant but not smash resistance..you probably better have it replaced and clean to your local jeweler..they might be able to tell you whats the condition of the watch..other than that dont do anything on your watch some bits of crystal might go inside the movement causing it to stop..

bayerische · 6 April 2010, 12:06 AM

In Europe the change is about 160 euros.

Flyjet601 · 6 April 2010, 12:13 AM

...and this is the result. This was a sapphire cyrstal.

Rolex HK changed it no problem, but they did a full service on it also as tiny fragments can get into the movement thru the date window.

Your will be fine....get it done correctly tho.....

kyle L · 6 April 2010, 12:14 AM

They will probably quote you for a full service because they need to check for fragments inside the movement.

icnbne · 6 April 2010, 12:29 AM

if you have a relationship with a local watchmaker, things would probably be much cheaper..

jen09 · 6 April 2010, 12:37 AM

so i can get mine fixed in any shop apart from the rolex service centre? would that be advisable.

sea-dweller · 6 April 2010, 12:54 AM

Welcome to TRF !

I would take it to RSC unless you know of a reputable repair service.

Jackxv · 6 April 2010, 01:06 AM

Jen,

First thing to be inspected by your watchmaker is the crystal on the dial side of your watch is intact, no splinters.

If intact the change of the crystal wil be enough. Take no risk when there are several bits of on the dial.

Jack

sakuraba · 6 April 2010, 01:18 AM

IMO it's the watchmaker's call as to whether to service or not. My mom's Lady DJ cracked its plexi crystal, and the watchmaker decided to go with a full service which I thought would be prudent since it would ensure that any moisture that may have gotten in would be dealt with.

It would also be wise to stop the movement to make sure you don't scratch he dial.

Good luck.

Tools · 6 April 2010, 02:44 AM

I knocked a chunk out of a crystal once.. The watchmaker at the AD insisted on a service to check the jewels, pivots, and balance (from shock), and also to ensure some tiny fragment didn't get into the wheels and gears...

Even the smallest fragment inside the works can destroy the movement...

terrenceterrence · 6 April 2010, 03:28 AM

Quote:

Originally Posted by jen09

so i can get mine fixed in any shop apart from the rolex service centre? would that be advisable.

try and ask the guys at the Malaysian Watch Forum. they are more in know of the local prices of servicing by RSC Malaysia.

jen09 · 6 April 2010, 11:16 PM

where is the forum? can't find it.

5 April 2010, 11:41 PM	#1
jen09 "TRF" Member Join Date: Apr 2010 Location: malaysia Posts: 11	shattered crystal i dropped my lady datejust and the side of the crystal shattered. i think it must have landed on that part. anyone knows how much it is to have it replaced in malaysia? is it possible to just replace the crystal but not have it serviced as well? has anyone else had their crystals shattered? the watch is about 20 years old

5 April 2010, 11:44 PM	#2
icnbne "TRF" Member Join Date: Apr 2009 Real Name: J Location: Brisbane Watch: Rolex Omega Seiko Posts: 1,562	make sure you dont try to clean the watch yourself, that will probably make it worse.. imo you need to have it checked to see if any glass went into the movement __________________ https://www.instagram.com/invites/co...ontent=5yeough

5 April 2010, 11:52 PM	#4
harvey "TRF" Member Join Date: Apr 2008 Location: rolexforums.com Posts: 5,437	i would stop the movement... __________________ And ever has it been that love knows not its own depth until the hour of separation.

6 April 2010, 12:06 AM	#9
bayerische "TRF" Member Join Date: Nov 2009 Real Name: Andreas Location: Margaritaville Watch: Smurf Posts: 19,879	In Europe the change is about 160 euros. __________________ Yeah, well, you know, that's just, like, your opinion, man.

6 April 2010, 12:13 AM	#10
Flyjet601 "TRF" Member Join Date: Sep 2006 Location: Hong Kong Watch: All of them Posts: 2,789	My wife dropped hers...... ...and this is the result. This was a sapphire cyrstal. Rolex HK changed it no problem, but they did a full service on it also as tiny fragments can get into the movement thru the date window. Your will be fine....get it done correctly tho..... Attached Images __________________ I used to be indecisive, now I'm not sure

5 April 2010, 11:46 PM	#3
jen09 "TRF" Member Join Date: Apr 2010 Location: malaysia Posts: 11	i dropped it from a low height so i don't understand how it can shatter. i thought sapphire isn't supposed to get damaged so easily

5 April 2010, 11:54 PM	#5
robsteve "TRF" Member Join Date: Dec 2009 Location: Canada Posts: 776	Did it shatter or did you just get a big chip out of it? Robert

5 April 2010, 11:55 PM	#7
jen09 "TRF" Member Join Date: Apr 2010 Location: malaysia Posts: 11	just the side of it shatter. but the shattered pieces are stuck together, they're not all over the place

6 April 2010, 12:14 AM	#11
kyle L "TRF" Member Join Date: Feb 2009 Location: USA Watch: Rolex Explorer I Posts: 10,278	They will probably quote you for a full service because they need to check for fragments inside the movement.

6 April 2010, 12:29 AM	#12
icnbne "TRF" Member Join Date: Apr 2009 Real Name: J Location: Brisbane Watch: Rolex Omega Seiko Posts: 1,562	if you have a relationship with a local watchmaker, things would probably be much cheaper.. __________________ https://www.instagram.com/invites/co...ontent=5yeough

6 April 2010, 12:37 AM	#13
jen09 "TRF" Member Join Date: Apr 2010 Location: malaysia Posts: 11	so i can get mine fixed in any shop apart from the rolex service centre? would that be advisable.

6 April 2010, 12:54 AM	#14
sea-dweller "TRF" Member Join Date: Oct 2007 Real Name: Dennis Location: Bay Area - 925 Posts: 40,018	Welcome to TRF ! I would take it to RSC unless you know of a reputable repair service. __________________ TRF Member #6699 (since September 2007)

6 April 2010, 01:06 AM	#15
Jackxv "TRF" Member Join Date: Dec 2007 Location: Netherlands Posts: 969	Instruction for watchmaker Jen, First thing to be inspected by your watchmaker is the crystal on the dial side of your watch is intact, no splinters. If intact the change of the crystal wil be enough. Take no risk when there are several bits of on the dial. Jack

6 April 2010, 01:18 AM	#16
sakuraba "TRF" Member Join Date: May 2009 Real Name: Jib Location: SJ, California Watch: sun dial Posts: 8,189	IMO it's the watchmaker's call as to whether to service or not. My mom's Lady DJ cracked its plexi crystal, and the watchmaker decided to go with a full service which I thought would be prudent since it would ensure that any moisture that may have gotten in would be dealt with. It would also be wise to stop the movement to make sure you don't scratch he dial. Good luck. __________________ F 14000 AirKing black F 16710 GMT Pepsi F 16570 Explorer II white T 16600 SD D 16610 LV "fine quality is remembered long after the pain of spending money" -Steve Mulholland

6 April 2010, 02:44 AM	#17
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,515	I knocked a chunk out of a crystal once.. The watchmaker at the AD insisted on a service to check the jewels, pivots, and balance (from shock), and also to ensure some tiny fragment didn't get into the wheels and gears... Even the smallest fragment inside the works can destroy the movement... __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

6 April 2010, 11:16 PM	#19
jen09 "TRF" Member Join Date: Apr 2010 Location: malaysia Posts: 11	where is the forum? can't find it.

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