Question about braclet screws

[SubSpace]

I've got a really rough screw on my new Explorer 39mm's oyster band. I'm not one to take a magnifying glass to my watches, but I had to see what was so darn sharp.

The screw is pretty badly mangled. This is not something visible to the naked eye. I called the AD. He was very nice and will accommodate me, but he recommends buffing out the screw, rather than prying it out (it's loctite) and putting in a new one.

Does this sound reasonable? I'm more concerned about bracelet failure than cosmetics at a microscopic level.

[MonBK]

Just replace it, it's just a screw.

[CashGap]

PRYING it out?

Heat the loctite, and the screw head is either in good enough shape to come out easily, or in bad enough shape that it won't buff out so you need to go to the next step.

Either way, the screw needs to come out during the warranty period in order to be replaced.

[ParisDakarBmw]

I'd be worried about why it isn't flush, or slightly recessed when installed. The problem could be a cross threaded screw (hence the jacked up screw head.

Take it to the AD, and make sure the inside threads are good. Maybe they need to replace the link too.

You paid for it! Let them fix it!

[SubSpace]

I was under the impression that the bracelet was not covered under the Rolex warranty? Is this correct?

[MonBK]

Originally Posted by SubSpace

I was under the impression that the bracelet was not covered under the Rolex warranty? Is this correct?

Is this a new watch still under warranty?

If yes, I would take it back and let the AD replace it.

[sportsmaven20]

I'm not sure if the screw head is destroyed past the point of it being removed by a screwdriver or the threads are stripped inside the link.

Not sure about prying it out, but rather needing to be drilled out.

Like Paul said, it sounds like the link may need to be replaced.

Take it to your AD and they'll settle it for you.

Keep us posted how you make out.

[Tools]

Originally Posted by SubSpace

I was under the impression that the bracelet was not covered under the Rolex warranty? Is this correct?

The warranty is for manufacturing defects.. If this came from the factory with a bad screw-bar, it is covered.. If the Dealer bunged it up during sizing for you, it is their obligation to repair it..

However, as said... It's just a screw... Any Dealer watchmaker can replace it in a minute... I would be more concerned that you have a Sales person telling you that they will "buff it out"... That is a sure way to do more damage to what is a simple screw job...

[subtona]

loc tite does not make it difficult to remove on purpose, it only makes it difficult to fall out by accident.
just get yourself a nice clean fit of a jewelers screwdriver ($2-10) and gently turn it out.
then pick up new screw and a small tube of loctite and you can adjust all your friends rolex (you'll be the life of the party)
or just bring it to AD and insist they install NEW screw and/or link.