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Old 19 April 2011, 04:30 AM   #1
Justjosh
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The Waiting Game begins!

Just tossed a package in the mail to Bob Ridley.

Does anyone else feel panic everytime they mail a watch?

And then the daily anxiety about how it's doing?

Maybe I'm just a nutcase.
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Old 19 April 2011, 04:36 AM   #2
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Quote:
Originally Posted by Justjosh View Post
Just tossed a package in the mail to Bob Ridley.

Does anyone else feel panic everytime they mail a watch?

And then the daily anxiety about how it's doing?

Maybe I'm just a nutcase.
Yup, youra WISnut case; and ask Bob to cut some heavy chamfer too while he's got it !
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Old 19 April 2011, 05:13 AM   #3
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I feel the most relaxed when it is USPS Registered/Insured.

But yes.........I do feel a little anxiety.
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Old 19 April 2011, 05:43 AM   #4
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I really feel anxiety when i mail a watch to someone with the hope that they will mail me one back too. Though i just traded a watch with our own JimSnyder and i had no anxiety about it at all. Plus...he referred me to this forum..THANKS JIM!!
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Old 19 April 2011, 06:29 AM   #5
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Mailing i dont have anxiety as long as its insured. Its just the waiting process and forcing myself not to call every day to see if its done! lol
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Old 19 April 2011, 07:59 AM   #6
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Bob has had my baby since the 15 of March, I am trying to be patient! I am in the watch business and know how long it can take, but I am still chewing on my finger nails in anticipation. I swear I have only sent him two emails:-)
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Old 20 April 2011, 07:10 AM   #7
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Panic and anxiety are not unusual. When watches arrive (at Ridley's), we scarcely start opening the package before the owner is the phone, "Did you get my watch? The tracking number shows it was delivered..."

Perhaps it would alleviate concerns if y'all attached a micro GPS tracker to your watch before shipping? You could monitor its advance, mile by mile, step by step, right to our doorway...call me when it is arriving to walk me through the alarm deactivation process...sleep in peace knowing the perilous journey was successfully completed.
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Old 22 April 2011, 09:44 PM   #8
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Quote:
Originally Posted by Piazza View Post
Panic and anxiety are not unusual. When watches arrive (at Ridley's), we scarcely start opening the package before the owner is the phone, "Did you get my watch? The tracking number shows it was delivered..."

Perhaps it would alleviate concerns if y'all attached a micro GPS tracker to your watch before shipping? You could monitor its advance, mile by mile, step by step, right to our doorway...call me when it is arriving to walk me through the alarm deactivation process...sleep in peace knowing the perilous journey was successfully completed.

This is a marvelous Idea. I will work on a tracking chip this weekend, and hopefully a wrist device that shows the location. Bond Style.
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Old 23 April 2011, 12:57 AM   #9
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Quote:
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Panic and anxiety are not unusual. When watches arrive (at Ridley's), we scarcely start opening the package before the owner is the phone, "Did you get my watch? The tracking number shows it was delivered..."

Perhaps it would alleviate concerns if y'all attached a micro GPS tracker to your watch before shipping? You could monitor its advance, mile by mile, step by step, right to our doorway...call me when it is arriving to walk me through the alarm deactivation process...sleep in peace knowing the perilous journey was successfully completed.
Guys, I think we are lucky enough to have Barbara from Bob Ridley's shop in our midst. She is the key organizational piece of the puzzle for that operation
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Old 23 April 2011, 02:06 AM   #10
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I just spoke with Barbara about my 5513 currently with Bob, she has a wonderful sense of humor and gave me an update on my baby. If their customer service is any indication, then I am sure my watch is in the best hands possible!

Andy
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Old 23 April 2011, 05:26 AM   #11
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Andy, your watch couldn't be in better hands. Bob is world class as I am sure you know by now. I was in Bob's shop last week to pick up my grail personally. He is truly an artist and a horological master.

Also, Barbara is a joy! She is definitely an excellent addition…especially when dealing with anxious onwers like ourselves ;)
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Old 23 April 2011, 05:35 AM   #12
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Remember to talk nice....Bob and his staff read this forum.
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Old 23 April 2011, 07:45 AM   #13
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the great thing about Bob Ridley is he'll send you work in progress pictures & commentary. it eases your anxiety.
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Old 23 April 2011, 07:55 AM   #14
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Don't you worry Josh...Bob is the man,that's for sure.All the staff there were truly amazing to deal with.

I found what helped me through my "loss "period was being fortunate enough to have another Rolex to wear.Would have felt rather naked for those long weeks without one!

Hang in there....it will be well worth the wait!
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Old 23 April 2011, 08:04 AM   #15
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Yeah if I didnt have another Rolex to wear, I would likely be going out of my mind.

I'm in no way concerned with Bob not taking care of my watch, I know for a fact he will.

Just the whole loss period always has me pacing.
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Old 23 April 2011, 10:01 AM   #16
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Quote:
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Mailing i dont have anxiety as long as its insured. Its just the waiting process and forcing myself not to call every day to see if its done! lol
I hand delivered a watch to Bob last week and called the office yesterday to get a status. It takes about 2 weeks, but I figured 1 1/2 weeks was a good time for an update.

I should have it back in my hands next week. I can't wait to see how it looks when I get it back.
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Old 26 April 2011, 03:42 AM   #17
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This is a marvelous Idea. I will work on a tracking chip this weekend, and hopefully a wrist device that shows the location. Bond Style.
Please be sure NOT to include an "autodetonate" button, okay?
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Old 26 April 2011, 04:34 AM   #18
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Hi Barbra, it's chris (the english guy ;)

Nice to have you on the board!

I can honestly say Ive only ever called to pay up :)

I am screaming inside and checking my emails daily tho lol
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Old 26 April 2011, 06:34 AM   #19
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Hi Barbra, it's chris (the english guy ;)

Nice to have you on the board!
Very nice to be here, Chris. I've been watching from the sidelines for a while, trying to learn bits & pieces. Now, when someone calls us about a "PN Tropical..." I know just enough to be respectfully in awe. Three months ago, I'd have thought they were referring to some combination of coconut and liquor....
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Old 26 April 2011, 06:36 AM   #20
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Old 26 April 2011, 10:14 AM   #21
Justjosh
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Please be sure NOT to include an "autodetonate" button, okay?
Only because you asked.
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Old 27 April 2011, 12:12 AM   #22
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Only because you asked.
Now I'm flattered.
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Old 21 June 2011, 09:02 AM   #23
Piazza
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Latest anti-anxiety remedy:

Shoot me an email, and for $100 earnest money (non-refundable, goes toward your final invoice) I'll enter you on our job list before you even think about shipping your watch out. This way you can keep your baby at home until we absolutely have to have it here to work on!
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Old 21 June 2011, 09:21 AM   #24
Justjosh
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Now that's going to win you some business! (Not like you folks need anymore)
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Old 21 June 2011, 09:28 AM   #25
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Now that's going to win you some business! (Not like you folks need anymore)
Anything to make things easier, Josh! There's more separation anxiety around here (via mail/phone) than at the bus stop corner the first day of school!
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