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NutNut · 19 July 2011, 09:40 AM

Hello Everyone,

So my wife’s lovely TT Everose Datejust has been running fast lately. I set the time to match my GMT and I noticed that the DJ was 5 minutes ahead after around 2 weeks.

Fortunately, the DJ is still under warranty and I’m planning to bring it in to my local AD for servicing.

My question is what service should I ask the AD to perform on the DJ? I don’t think it needs a full blown “everything on the menu” service since the watch is less than 2 years old.

Also, does anyone know how the DJ ended up running faster than my GMT? We bought both watches at the same time.

Thanks in advance for your answers!

Best regards,

Rick

sleddog · 19 July 2011, 10:00 AM

Just a timing regulation is all that's needed Rick.
As long as the AD has an inhouse watchmaker, they should be able to perform the task while you wait.

mrbill2mrbill2 · 19 July 2011, 10:15 AM

Quote:

Originally Posted by sleddog

Just a timing regulation is all that's needed Rick.
As long as the AD has an inhouse watchmaker, they should be able to perform the task while you wait.

x2

All it needs is a simple regulation.

NutNut · 23 July 2011, 03:47 PM

Thanks for the responses Rob and Mr. Bill. I realized I should have said "RSC" instead of "AD" in the title of my post since I went to a Rolex Service Center (not to an Authorized Distributor) to get the DJ serviced.

By the way, the folks at the RSC said my watch was running 15 seconds fast and that it would take a week to service the watch since it would have to be taken apart and undergo testing. I told them that isn't possible since the guys at TRF said it would only take them a few minutes!

Anyway, the DJ is is now with them for a week or so.

Here's a picture of the RSC. There were no service attendants when I walked in, only a guard who gave me a # even though there was only one other customer in the store. A service attendant came out after a few minutes or so. Rather nice and comfy place but, needless to say, there was no WiFi access. Lots of cool Rolex & Tudor stuff to look at at though.

Best regards, Rick

Tools · 24 July 2011, 05:02 AM

It only takes a few minutes to actually "regulate" the watch..

However, to do it properly, a good watchmaker will keep it for a week and check it in all positions, regulate it, then watch it in different positions for a couple of days; finally doing any tweaking before calling the job properly done..

If you actually know, and have tested the performance, you could walk in and say that your watch is "such and such fast/slow" and a watchmaker could make custom adjustments to your wearing habits...

dddrees · 24 July 2011, 05:12 AM

Nice PIC, too bad you couldn't get a PIC of whats going on in the back.

Sounds as though they are hooking you up, and when you get it back you should be good to go.

MortgageGuy · 24 July 2011, 01:27 PM

I agree just a regulation... I have had this done at an AD as well in about 30 minutes while I waited

It will be perfect once you get her back, she is @ the right place

robertgrom · 24 July 2011, 05:01 PM

Hopefully it’s just the case of a regulation. 20 seconds a day problem is a big problem for Rolex. You did it right Rick. The RSC will determine the problem and fix it. Give them a week and you should be fine. If the watch is under warranty don't let any AD to go inside your Rolex.

19 July 2011, 09:40 AM	#1
NutNut "TRF" Member Join Date: Nov 2009 Real Name: Rick Location: LasIslasFilipinas Watch: TT GMT IIc Posts: 826	Services at an AD Hello Everyone, So my wife’s lovely TT Everose Datejust has been running fast lately. I set the time to match my GMT and I noticed that the DJ was 5 minutes ahead after around 2 weeks. Fortunately, the DJ is still under warranty and I’m planning to bring it in to my local AD for servicing. My question is what service should I ask the AD to perform on the DJ? I don’t think it needs a full blown “everything on the menu” service since the watch is less than 2 years old. Also, does anyone know how the DJ ended up running faster than my GMT? We bought both watches at the same time. Thanks in advance for your answers! Best regards, Rick

19 July 2011, 10:00 AM	#2
sleddog TRF Moderator & 2024 SubLV41 Patron Join Date: Jul 2007 Real Name: Rob Location: Nearby. Posts: 24,931	Just a timing regulation is all that's needed Rick. As long as the AD has an inhouse watchmaker, they should be able to perform the task while you wait. __________________ He who wears a Rolex is always on time, even when late!! TRF's "After Dark" Bar & Nightclub Patron-Founding Member..

23 July 2011, 03:47 PM	#4
NutNut "TRF" Member Join Date: Nov 2009 Real Name: Rick Location: LasIslasFilipinas Watch: TT GMT IIc Posts: 826	Services at RSC Thanks for the responses Rob and Mr. Bill. I realized I should have said "RSC" instead of "AD" in the title of my post since I went to a Rolex Service Center (not to an Authorized Distributor) to get the DJ serviced. By the way, the folks at the RSC said my watch was running 15 seconds fast and that it would take a week to service the watch since it would have to be taken apart and undergo testing. I told them that isn't possible since the guys at TRF said it would only take them a few minutes! Anyway, the DJ is is now with them for a week or so. Here's a picture of the RSC. There were no service attendants when I walked in, only a guard who gave me a # even though there was only one other customer in the store. A service attendant came out after a few minutes or so. Rather nice and comfy place but, needless to say, there was no WiFi access. Lots of cool Rolex & Tudor stuff to look at at though. Best regards, Rick Attached Images

24 July 2011, 05:02 AM	#5
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,514	It only takes a few minutes to actually "regulate" the watch.. However, to do it properly, a good watchmaker will keep it for a week and check it in all positions, regulate it, then watch it in different positions for a couple of days; finally doing any tweaking before calling the job properly done.. If you actually know, and have tested the performance, you could walk in and say that your watch is "such and such fast/slow" and a watchmaker could make custom adjustments to your wearing habits... __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

24 July 2011, 05:12 AM	#6
dddrees "TRF" Member Join Date: May 2010 Real Name: Dan Location: USA Watch: This N That Posts: 34,253	Nice PIC, too bad you couldn't get a PIC of whats going on in the back. Sounds as though they are hooking you up, and when you get it back you should be good to go. __________________ When it captures your imagination, that's when you know you have found your passion. Loyal Foot Soldier of The Nylon Nation. Card Carrying Member of the Global Association of Retro-Grouch-Curmudgeons

24 July 2011, 01:27 PM	#7
MortgageGuy "TRF" Member Join Date: Jun 2009 Real Name: Adam Location: Orlando, Florida Watch: Me Posts: 9,935	I agree just a regulation... I have had this done at an AD as well in about 30 minutes while I waited It will be perfect once you get her back, she is @ the right place __________________ The richest people in the world look for and build NETWORKS, Everyone else looks for work... Robert Kiyosaki

24 July 2011, 05:01 PM	#8
robertgrom "TRF" Member Join Date: Jul 2011 Real Name: Robert Location: USA, California Watch: Sub 116610 Posts: 240	Hopefully it’s just the case of a regulation. 20 seconds a day problem is a big problem for Rolex. You did it right Rick. The RSC will determine the problem and fix it. Give them a week and you should be fine. If the watch is under warranty don't let any AD to go inside your Rolex.

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