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turboevo2 · 24 February 2011, 07:00 AM

Hello everyone, I have a question regarding my gmt2C rolex clasp bracelet (the first clasp that opens the bracelet with the rolex logo).

I bought it in 2009 and last year i accidentally dropped it causing the clasp bracelet won't close but my AD fixed it. The only problem now is that when i close the clasp it is not as smooth as before and I notice a small gap on the right side of the clasp.

My question is that I can just replace the clasp from maybe an independent that has an account with Rolex or RSC correct?

The AD told me that rolex would require me to replace the whole bracelet and would cost more. What do you guys think? The watch is fine now but I want it the way it use to be. I use the watch everyday and can use it.

Below are some picture I hope you guys can see what I am talking about.

Thanks in advance!

globalmedia33 · 24 February 2011, 07:17 AM

Did you call RSC and ask? What the AD told you does not make any sense. Why have to replace the bracelet if you need to replace the clasp only. I would call the RSC and ask.

jekuo · 24 February 2011, 07:35 AM

I'm pretty sure RSC will just fix the clasp. I had a Flip-Lock break off on my 16710 and they just replaced it..for free even.

turboevo2 · 24 February 2011, 08:18 AM

Quote:

Originally Posted by globalmedia33

Did you call RSC and ask? What the AD told you does not make any sense. Why have to replace the bracelet if you need to replace the clasp only. I would call the RSC and ask.

Yes i agree with you. That is why I think my AD is just slacking off and want to make more $ from me by me buying a new bracelet if I want to resolve this issue.

turboevo2 · 24 February 2011, 08:20 AM

Quote:

Originally Posted by jekuo

I'm pretty sure RSC will just fix the clasp. I had a Flip-Lock break off on my 16710 and they just replaced it..for free even.

Yes I sure hope so. Also i might send it in RSC for warranty because my gmt2 losses time since the day I bought it. This is my 3rd Rolex already and my other two is advance in time but in COSC standard.

turboevo2 · 7 August 2011, 05:45 AM

Hi Guys just an update i send in my GMTC II 2x to RSC in Texas. The first time they did not fix the clasp I guess there was a miscommunication. 2x time I send it in bec my warranty is expiring and wanted to try for a 2nd time and sure enough they fix it =) So I am a happy camper!

MortgageGuy · 7 August 2011, 06:32 AM

Thats great I would think they would, no need to replace the bracelet

Glad it all worked out for you.

z32turbo · 7 August 2011, 07:55 AM

Sounds like great service. Enjoy many more years of wearing.

TSts · 7 August 2011, 12:33 PM

That's great service! Even if it wasn't a manufacturing issue.

dddrees · 7 August 2011, 01:53 PM

Excellent news. Did they charge you for it? If so how much did it cost if you don't mind me asking.

turboevo2 · 7 August 2011, 02:24 PM

Quote:

Originally Posted by MortgageGuy

Thats great I would think they would, no need to replace the bracelet

Glad it all worked out for you.

Yeah because as much as possible I do not like imperfection since its only 2 years old =)

turboevo2 · 7 August 2011, 02:26 PM

Quote:

Originally Posted by dddrees

Excellent news. Did they charge you for it? If so how much did it cost if you don't mind me asking.

It was still under warranty so they fixed it for free. My AD tried to fix it but not as perfect as RSC in Texas =) My AD said no way RSC was gonna fix it bec it was my fault (since i dropped it) but they did =)

turboevo2 · 7 August 2011, 02:26 PM

Quote:

Originally Posted by TSts

That's great service! Even if it wasn't a manufacturing issue.

Yup and I applaud RSC for that!

dddrees · 7 August 2011, 02:31 PM

Quote:

Originally Posted by turboevo2

It was still under warranty so they fixed it for free. My AD tried to fix it but not as perfect as RSC in Texas =) My AD said no way RSC was gonna fix it bec it was my fault (since i dropped it) but they did =)

Excellent, I'm glad to hear they took care of it for you.

SALTY · 8 August 2011, 06:23 AM

It seems to be more and more the case that spokespersons at ADs are full of ka-ka. The information here is more reliable, more informative and more truthful.

turboevo2 · 8 August 2011, 12:44 PM

Quote:

Originally Posted by Nimrod

It seems to be more and more the case that spokespersons at ADs are full of ka-ka. The information here is more reliable, more informative and more truthful.

AD just want to sell watches and most of the time they just assume alot of things. And yes this forum helped me alot =)

24 February 2011, 07:00 AM	#1
turboevo2 "TRF" Member Join Date: Feb 2011 Real Name: Ryan Location: CA, USA Watch: Rolex GMT2C Posts: 333	Rolex GMT2C clasp bracelet question Hello everyone, I have a question regarding my gmt2C rolex clasp bracelet (the first clasp that opens the bracelet with the rolex logo). I bought it in 2009 and last year i accidentally dropped it causing the clasp bracelet won't close but my AD fixed it. The only problem now is that when i close the clasp it is not as smooth as before and I notice a small gap on the right side of the clasp. My question is that I can just replace the clasp from maybe an independent that has an account with Rolex or RSC correct? The AD told me that rolex would require me to replace the whole bracelet and would cost more. What do you guys think? The watch is fine now but I want it the way it use to be. I use the watch everyday and can use it. Below are some picture I hope you guys can see what I am talking about. Thanks in advance! Attached Images

24 February 2011, 07:17 AM	#2
globalmedia33 "TRF" Member Join Date: Mar 2009 Real Name: Thien Location: Frisco,TX/Saigon Watch: All Rolex Posts: 2,754	Did you call RSC and ask? What the AD told you does not make any sense. Why have to replace the bracelet if you need to replace the clasp only. I would call the RSC and ask. __________________ Sub. 5513 116710LN 116610LV “I THINK PERFECTION IS UGLY. SOMEWHERE IN THE THINGS HUMANS MAKE, I WANT TO SEE SCARS, FAILURE, DISORDER AND DISTORTION" - YOHJI YAMAMOTO

7 August 2011, 06:32 AM	#7
MortgageGuy "TRF" Member Join Date: Jun 2009 Real Name: Adam Location: Orlando, Florida Watch: Me Posts: 9,935	Thats great I would think they would, no need to replace the bracelet Glad it all worked out for you. __________________ The richest people in the world look for and build NETWORKS, Everyone else looks for work... Robert Kiyosaki

7 August 2011, 07:55 AM	#8
z32turbo "TRF" Member Join Date: Apr 2009 Location: Sea Level Watch: Varies Posts: 6,877	Sounds like great service. Enjoy many more years of wearing. __________________ Instagram @z32turbo

7 August 2011, 12:33 PM	#9
TSts "TRF" Member Join Date: Dec 2009 Location: So-Cal USA Posts: 1,067	That's great service! Even if it wasn't a manufacturing issue. __________________ 116710LN 116300blro

24 February 2011, 07:35 AM	#3
jekuo Member Join Date: Mar 2010 Real Name: James Location: SoCal Watch: 16710B-M Series Posts: 288	I'm pretty sure RSC will just fix the clasp. I had a Flip-Lock break off on my 16710 and they just replaced it..for free even.

7 August 2011, 05:45 AM	#6
turboevo2 "TRF" Member Join Date: Feb 2011 Real Name: Ryan Location: CA, USA Watch: Rolex GMT2C Posts: 333	Hi Guys just an update i send in my GMTC II 2x to RSC in Texas. The first time they did not fix the clasp I guess there was a miscommunication. 2x time I send it in bec my warranty is expiring and wanted to try for a 2nd time and sure enough they fix it =) So I am a happy camper!

7 August 2011, 01:53 PM	#10
dddrees "TRF" Member Join Date: May 2010 Real Name: Dan Location: USA Watch: This N That Posts: 34,253	Excellent news. Did they charge you for it? If so how much did it cost if you don't mind me asking. __________________ When it captures your imagination, that's when you know you have found your passion. Loyal Foot Soldier of The Nylon Nation. Card Carrying Member of the Global Association of Retro-Grouch-Curmudgeons

8 August 2011, 06:23 AM	#15
SALTY "TRF" Member Join Date: Sep 2007 Location: USA Watch: Your Six Posts: 1,500	It seems to be more and more the case that spokespersons at ADs are full of ka-ka. The information here is more reliable, more informative and more truthful.

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