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douglasf13 · 2 October 2011, 06:57 AM

Hi. I need a little advice about my new (to me) DateJust that I mentioned in another thread. I purchased this watch from a seemingly reputable dealer with a return policy, so your advice would help me a lot.

Essentially, I'm happy with my A-serial SS DJ, and it runs about +2-3 seconds per day, but I have one issue with it in that it has a small scratch on the dial to the right of the "Officially Certified" lettering. The seller stated that this watch was in "great" condition, and the pics of the watch that they showed me before purchase clearly didn't have the scratch. I'm wondering if they actually scratched it when they cleaned it up before sending it to me.

I initially thought the scratch was maybe just a bit of left over polish, and the seller advised me to take it to a watch repair place to get it cleaned, but the watch repair guy says it's a scratch that can only be removed if he refinishes the whole dial.

So, now that I know I'm stuck with the scratch, is this going to majorly affect the value of the watch in the future, and should I ask for some money back from the seller? If so, how much? Or should I return the watch? Or should I just try to get over it and live with it? I certainly expected tiny scratches on the case and band, but it's a bit disarming on the dial itself.

It's tough to photograph this little scratch, but you can see it just a little bit in the pic I posted on the other thread. It is more noticeable in person. Thanks for the advice!

herbalt · 2 October 2011, 07:05 AM

That would drive me nuts... I'd try to get your money back.

masterserg · 2 October 2011, 07:10 AM

I can see it and would drive me mad as well. Personally, I would return it.

smallcandle · 2 October 2011, 07:11 AM

I can see it also and would return it.

Speed · 2 October 2011, 07:12 AM

You could also negotiate some $ toward a replacement crystal if you like the watch enough.

Rags · 2 October 2011, 07:13 AM

Go back to the dealer you bought the watch from & see what he can do for you. If he is reputable he'll try & make it right if in fact the scratch wasn't there before. Take better pics & show him that when he advertised the watch the scratch wasn't there.Maybe he'll refund a few bucks or you just might have to learn to live with it.

le_baroudeur · 2 October 2011, 07:18 AM

Go back and nake them assume the repairs... So that your watch will be perfect! Do not worry, "it is only a watch"!

MortgageGuy · 2 October 2011, 07:19 AM

Return the watch no questions asked and find a new seller. IMHO it is dishonest to not disclose such a thing. Sorry to hear of your troubles but this would drive me crazy too and Yes, it will have an impact on the future resale.

Byrdguy · 2 October 2011, 07:20 AM

Even with the scratch, the watch is in "great" condition. The scratch can't be removed. Try to work something out with the seller. Whenever I consider buying not NIB, I always ask if there are any dings, scratches, blemishes that may not show up in pics. If they say yes, get more details, or no, and the item is not as exactly described, then you have recourse. Always ask plenty of questions whenever buying something used over the net.

douglasf13 · 2 October 2011, 08:02 AM

Thanks for the help, everyone. What kind of dollar amount seems fair to you if I ask for some money back?

mldaytona · 2 October 2011, 08:06 AM

Return it.

douglasf13 · 2 October 2011, 08:48 AM

BTW, I paid $2595 for the watch. Thanks!

xjeeunitx · 2 October 2011, 09:11 AM

Hmmm... I would call and see what his response/offer is. If he/she acts stupid, I'd take the entire watch back.

Are you sure it's not something stuck underneath the crystal or it's something on the dial not actually being scratched?

Brenngun · 2 October 2011, 09:20 AM

Quote:

Originally Posted by MortgageGuy

Return the watch no questions asked and find a new seller. IMHO it is dishonest to not disclose such a thing. Sorry to hear of your troubles but this would drive me crazy too and Yes, it will have an impact on the future resale.

If it truly is a scratch on the dial this would be my advise as well. I would not accept a dial repair or money back unless the amount would pay for a new dial.

douglasf13 · 2 October 2011, 09:20 AM

Quote:

Originally Posted by xjeeunitx

Hmmm... I would call and see what his response/offer is. If he/she acts stupid, I'd take the entire watch back.

Are you sure it's not something stuck underneath the crystal or it's something on the dial not actually being scratched?

Hi, thanks for the reply. I took to a repair guy today for inspection, and he told me it is a scratch on the dial. I was hoping that wouldn't be the case, because this is the exact model I've been looking to buy for a while.

Does anybody have an idea as to what I should ask for in regards to a discount?

Speed · 2 October 2011, 09:22 AM

How about cost of a new crystal and the cost of installation?

HL65 · 2 October 2011, 09:38 AM

Definitely return it!

dddrees · 2 October 2011, 09:59 AM

Quote:

Originally Posted by mortgageguy

return the watch no questions asked and find a new seller. Imho it is dishonest to not disclose such a thing. Sorry to hear of your troubles but this would drive me crazy too and yes, it will have an impact on the future resale.

x2

brandonsfl · 2 October 2011, 10:39 AM

I would say take it a real Authorized Dealer, get an estimate of the replacement cost (should be around $300 - $500) and go with that estimate to the person who sold you the watch. Ask either for them to pay for the fix, or for your money back.

PERIOR.

ptugolf · 2 October 2011, 12:38 PM

The scratch can be seen easily in the photo. I would return it.

p_mcgee · 2 October 2011, 01:17 PM

If its a scratch on the crystal, should be able get one from RSC for about $125. Hopefully you can negotiate that much back. If the scratch is on the dial its a much larger issue..I think a replacement dial runs over $700 so you'll definitely wan't to see if you can get a refund.

gwalker · 2 October 2011, 01:36 PM

A replacement dial for that watch shouldn't be too much. Since it's an older watch has it had a recent service? If it hasnt been serviced you should've factored $500-$800 in for a service. A new dial would be installed them. I would ask for a new dial if you really like the watch. This is why I always buy at ADs.

douglasf13 · 2 October 2011, 01:50 PM

The scratch is definitely on the dial, not the crystal, unfortunately.

donas · 2 October 2011, 01:55 PM

That would drive me crazy; I would return it if it was my purchase.

Lgear080 · 2 October 2011, 10:59 PM

how was this purchased? i feel like you bought it over the net.

gwozhog · 2 October 2011, 11:08 PM

Your watch case and band will eventually get beat to sh-t. However the Dial should look as if it spent its whole life like David the bubble boy. Im already annoyed with the scratch and its not even my watch. Makes me think that who ever worked on your watch had no business touching it in the first place. Return it immediately or if you got to good of deal to be true send it off to RSC and they will rebuild it from the ground up. Dont live with it though. You did not buy a used Seiko.

douglasf13 · 4 October 2011, 10:10 AM

Well, the seller has agreed to return the watch. Such a bummer, because this is the exact model/bezel/dial/band that I've been looking for. If anyone sees a similar watch to buy, feel free to let me know. Thanks!

Lgear080 · 4 October 2011, 12:48 PM

not to worry. this will not be difficult to replace. for the best no doubt.

2 October 2011, 06:57 AM	#1
douglasf13 "TRF" Member Join Date: Sep 2011 Location: USA Posts: 5,622	Need advice about scratched dial Hi. I need a little advice about my new (to me) DateJust that I mentioned in another thread. I purchased this watch from a seemingly reputable dealer with a return policy, so your advice would help me a lot. Essentially, I'm happy with my A-serial SS DJ, and it runs about +2-3 seconds per day, but I have one issue with it in that it has a small scratch on the dial to the right of the "Officially Certified" lettering. The seller stated that this watch was in "great" condition, and the pics of the watch that they showed me before purchase clearly didn't have the scratch. I'm wondering if they actually scratched it when they cleaned it up before sending it to me. I initially thought the scratch was maybe just a bit of left over polish, and the seller advised me to take it to a watch repair place to get it cleaned, but the watch repair guy says it's a scratch that can only be removed if he refinishes the whole dial. So, now that I know I'm stuck with the scratch, is this going to majorly affect the value of the watch in the future, and should I ask for some money back from the seller? If so, how much? Or should I return the watch? Or should I just try to get over it and live with it? I certainly expected tiny scratches on the case and band, but it's a bit disarming on the dial itself. It's tough to photograph this little scratch, but you can see it just a little bit in the pic I posted on the other thread. It is more noticeable in person. Thanks for the advice!

2 October 2011, 07:10 AM	#3
masterserg "TRF" Member Join Date: Jul 2011 Real Name: Serg Location: US of A Watch: AP Posts: 7,437	I can see it and would drive me mad as well. Personally, I would return it. __________________ How can you have any pudding if you don't eat yer meat????

2 October 2011, 07:11 AM	#4
smallcandle "TRF" Member Join Date: Mar 2009 Real Name: Brian Location: Kansas Watch: 16610, Omega PO Posts: 1,898	I can see it also and would return it. __________________ Things got out of control and I had to stab a clown...

2 October 2011, 07:13 AM	#6
Rags 2024 Pledge Member Join Date: Jan 2009 Real Name: Chuck Location: SW Florida Watch: 16233,16610,214270 Posts: 11,196	Go back to the dealer you bought the watch from & see what he can do for you. If he is reputable he'll try & make it right if in fact the scratch wasn't there before. Take better pics & show him that when he advertised the watch the scratch wasn't there.Maybe he'll refund a few bucks or you just might have to learn to live with it. __________________ 16233 Y Serial Datejust 16610 Z Serial Submariner 214270 Explorer *114300 Oyster Perpetual* *76200 Tudor Date+Day*

2 October 2011, 07:18 AM	#7
le_baroudeur "TRF" Member Join Date: Aug 2010 Location: Rennes, FRANCE Posts: 802	Go back and nake them assume the repairs... So that your watch will be perfect! Do not worry, "it is only a watch"! __________________ Card Carrying Member of the Global Assoc. of Retro-Grouch-Curmudgeons.

2 October 2011, 07:05 AM	#2
herbalt "TRF" Member Join Date: Sep 2011 Location: United States Posts: 476	That would drive me nuts... I'd try to get your money back.

2 October 2011, 07:12 AM	#5
Speed "TRF" Member Join Date: Aug 2009 Location: USA Posts: 19,706	You could also negotiate some $ toward a replacement crystal if you like the watch enough.

2 October 2011, 07:19 AM	#8
MortgageGuy "TRF" Member Join Date: Jun 2009 Real Name: Adam Location: Orlando, Florida Watch: Me Posts: 9,935	Return the watch no questions asked and find a new seller. IMHO it is dishonest to not disclose such a thing. Sorry to hear of your troubles but this would drive me crazy too and Yes, it will have an impact on the future resale. __________________ The richest people in the world look for and build NETWORKS, Everyone else looks for work... Robert Kiyosaki

2 October 2011, 07:20 AM	#9
Byrdguy "TRF" Member Join Date: Sep 2011 Location: Florida Panhandle Watch: Sub C LV, Posts: 490	Even with the scratch, the watch is in "great" condition. The scratch can't be removed. Try to work something out with the seller. Whenever I consider buying not NIB, I always ask if there are any dings, scratches, blemishes that may not show up in pics. If they say yes, get more details, or no, and the item is not as exactly described, then you have recourse. Always ask plenty of questions whenever buying something used over the net.

2 October 2011, 08:02 AM	#10
douglasf13 "TRF" Member Join Date: Sep 2011 Location: USA Posts: 5,622	Thanks for the help, everyone. What kind of dollar amount seems fair to you if I ask for some money back?

2 October 2011, 08:06 AM	#11
mldaytona "TRF" Member Join Date: Feb 2008 Real Name: Michael Location: USA Watch: me go all out Posts: 1,183	Return it.

2 October 2011, 08:48 AM	#12
douglasf13 "TRF" Member Join Date: Sep 2011 Location: USA Posts: 5,622	BTW, I paid $2595 for the watch. Thanks!

2 October 2011, 09:11 AM	#13
xjeeunitx 2024 Pledge Member Join Date: Aug 2008 Posts: 5,529	Hmmm... I would call and see what his response/offer is. If he/she acts stupid, I'd take the entire watch back. Are you sure it's not something stuck underneath the crystal or it's something on the dial not actually being scratched?

2 October 2011, 09:22 AM	#16
Speed "TRF" Member Join Date: Aug 2009 Location: USA Posts: 19,706	How about cost of a new crystal and the cost of installation?

2 October 2011, 09:38 AM	#17
HL65 TRF Moderator & 2024 SubLV41 Patron Join Date: Dec 2007 Real Name: Ken Location: SW Florida Watch: One on my wrist. Posts: 64,006	Definitely return it! __________________ *SPEM SUCCESSUS ALIT*

2 October 2011, 10:39 AM	#19
brandonsfl Banned Join Date: Sep 2011 Location: Florida Posts: 26	I would say take it a real Authorized Dealer, get an estimate of the replacement cost (should be around $300 - $500) and go with that estimate to the person who sold you the watch. Ask either for them to pay for the fix, or for your money back. PERIOR.

2 October 2011, 12:38 PM	#20
ptugolf "TRF" Member Join Date: Mar 2011 Real Name: Alan Location: Bay Area, CA Watch: SubC Date Posts: 676	The scratch can be seen easily in the photo. I would return it.

2 October 2011, 01:17 PM	#21
p_mcgee "TRF" Member Join Date: Oct 2010 Location: Chicago Posts: 2,150	If its a scratch on the crystal, should be able get one from RSC for about $125. Hopefully you can negotiate that much back. If the scratch is on the dial its a much larger issue..I think a replacement dial runs over $700 so you'll definitely wan't to see if you can get a refund.

2 October 2011, 01:36 PM	#22
gwalker "TRF" Member Join Date: Jul 2011 Real Name: Gunter Location: AL/NJ Watch: DSSD; 116610LN Posts: 5,509	A replacement dial for that watch shouldn't be too much. Since it's an older watch has it had a recent service? If it hasnt been serviced you should've factored $500-$800 in for a service. A new dial would be installed them. I would ask for a new dial if you really like the watch. This is why I always buy at ADs.

2 October 2011, 01:50 PM	#23
douglasf13 "TRF" Member Join Date: Sep 2011 Location: USA Posts: 5,622	The scratch is definitely on the dial, not the crystal, unfortunately.

2 October 2011, 01:55 PM	#24
donas Banned Join Date: Jul 2008 Real Name: Wade Location: TN Watch: 116619 Posts: 2,659	That would drive me crazy; I would return it if it was my purchase.

2 October 2011, 10:59 PM	#25
Lgear080 Banned Join Date: Sep 2010 Location: NYC Posts: 3,506	how was this purchased? i feel like you bought it over the net.

2 October 2011, 11:08 PM	#26
gwozhog "TRF" Member Join Date: Apr 2011 Location: Point Blank, TX Posts: 2,894	Your watch case and band will eventually get beat to sh-t. However the Dial should look as if it spent its whole life like David the bubble boy. Im already annoyed with the scratch and its not even my watch. Makes me think that who ever worked on your watch had no business touching it in the first place. Return it immediately or if you got to good of deal to be true send it off to RSC and they will rebuild it from the ground up. Dont live with it though. You did not buy a used Seiko.

4 October 2011, 10:10 AM	#27
douglasf13 "TRF" Member Join Date: Sep 2011 Location: USA Posts: 5,622	Well, the seller has agreed to return the watch. Such a bummer, because this is the exact model/bezel/dial/band that I've been looking for. If anyone sees a similar watch to buy, feel free to let me know. Thanks!

4 October 2011, 12:48 PM	#28
Lgear080 Banned Join Date: Sep 2010 Location: NYC Posts: 3,506	not to worry. this will not be difficult to replace. for the best no doubt.

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