Will RSC repair parts only?

[DaveInLA]

Originally Posted by JohnBoy

Yeah. The clasp can take a real beating - lots of cycles, many home adjusters (arrrggghhhh), grit/sweat/gunge in the joints, etc. If yours is worn very heavily, or deeply scarred up, it will probably be a lot cheaper to just replace. Problem is that working on watches is so labor intensive - the movement can't be shortchanged in the hands-on department, but the rest......slam/bam or what...who knows? I have rebuilt a couple of clasps for myself at home in the last six months. Its kinda satisfying, but time consuming, to be sure; wouldn't want to do it for a living with my 'thumbs of cast iron.'

As for having the rest of the watch on hand for them to investigate - its probably all part of Rolex's attempt to control the fake/aftermarket activities that cut so deeply into their business. "Prove you have a genuine watch and we will be happy to help you...otherwise...not!" Can't blame them! All JMHO, of course. HAG One (learned that yesterday)

Yeah but I'm willing to give up my old clasp so that I contribute nothing to the aftermarket or counterfeit market.