scratched after service?

[Gundam]

Originally Posted by dchang81

It was returned to me with a jlc travel case and jlc paperwork when it came back. I contacted jlc and they said they would take care of it and sent a prepaid overnight label. We will see when it comes back this time.

Ah ok. Well, I must say I'm very surprised - completely unacceptable from a high end brand. Indeed it's shocking.

I hope they restore the watch and your faith in the brand - your unhappiness is totally understandable.