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hymanjt · 2 April 2015, 12:11 PM

Guys I bought my gmt2c new from the ad, have receipts, box, everything but i just went into the box to try and work a a deal on a daytona and i promised box and papers but my warranty card is missing, no idea how, please tell me i can go to the ad and get a new one or rolex can send me a new one, i haven't opened the box in 18 months since i bought it and know it was there, now its not...please tell me I'm okay
tanks

SeaDweller50 · 2 April 2015, 12:14 PM

That's a negatory. You will never get a replacement.

Thatguy · 2 April 2015, 12:23 PM

Your ok but you can't get a new card as far as I know.

Scott1907 · 2 April 2015, 12:29 PM

I bought two rolex from two different ad's in Minnesota and they both kept the warranty cards at the ad. Maybe your ad still has your card.

bswanson · 2 April 2015, 12:32 PM

Quote:

Originally Posted by Scott1907

I bought two rolex from two different ad's in Minnesota and they both kept the warranty cards at the ad. Maybe your ad still has your card.

Really???

Rolex57 · 2 April 2015, 12:35 PM

Do you remember ever having it?????

Swaggy P · 2 April 2015, 12:37 PM

The warranty is almost up... Who cares?

Scott1907 · 2 April 2015, 12:38 PM

Quote:

Originally Posted by bswanson

Really???

Yes, bought a third a few months ago and one of the same ad's and they now quit keeping the cards so I have one card. I think I'm gonna go to the ad and get the card they kept.

Old Expat Beast · 2 April 2015, 12:47 PM

Quote:

Originally Posted by Scott1907

Yes, bought a third a few months ago and one of the same ad's and they now quit keeping the cards so I have one card. I think I'm gonna go to the ad and get the card they kept.

ADs sometimes withhold the card for up to a month, in case of returns, but you should get it after that. Sounds very fishy to me.

Ruud Van Driver · 2 April 2015, 01:41 PM

Quote:

Originally Posted by Old Expat Beast

ADs sometimes withhold the card for up to a month, in case of returns, but you should get it after that. Sounds very fishy to me.

Agreed. I would not be ok with that. In fact, if they withheld my warranty card, I would not complete the deal.

Chadridv · 2 April 2015, 04:00 PM

If in fact rolex will replace the card for you, you'll have to get someone at he AD to make the arrangements and it will take at least 3-4 weeks, probably more. The key is the AD though. They can pull the strings to make it happen, but I don't believe they're obligated to in anyway so tread lightly.

Mezz72 · 2 April 2015, 05:28 PM

RSC should get into the business of reissuing warranty cards.
sure make lots of money!

padi56 · 2 April 2015, 05:41 PM

Quote:

Originally Posted by Mezz72

RSC should get into the business of reissuing warranty cards.
sure make lots of money!

Cannot understand why after the warranty period its just a bit of paper or plastic just like any warranty on any product.And these items don't always prove that the watch would be genuine as today bits of paper or plastic are quite easy to fake. And over the many years of being around Rolex watches seen a few that would fool most even today's WIS type

RichM · 2 April 2015, 10:58 PM

With only 6 months left on the warranty, should the watch need warranty service, I would think the bill of sale from the AD should be enough to prove the original sale date. The RSC could take it from there.

Papers are lost in fires every day in this country.

It shouldn't be a deal breaker. Tell the buyer you will attempt to make an effort to get a replacement but check with your AD first to see if it's possible. Good luck.

AK797 · 3 April 2015, 12:40 AM

You sure you haven't upset anyone in your house as to cause them to make a deal with the buyer...

watchwatcher · 3 April 2015, 03:45 AM

It shouldn't make any difference, but might with some buyers.

enghock0220 · 3 April 2015, 05:29 AM

Quote:

Originally Posted by padi56

Cannot understand why after the warranty period its just a bit of paper or plastic just like any warranty on any product.And these items don't always prove that the watch would be genuine as today bits of paper or plastic are quite easy to fake. And over the many years of being around Rolex watches seen a few that would fool most even today's WIS type

The sale price differences between rolex Watches with and without card or paper are about $500-$1000. Why is it so hard to understand the value of the piece paper or card?

Casey VP-26 · 3 April 2015, 05:51 AM

I would talk to the AD to see if they possibly have it. Good Luck.

Johny · 3 April 2015, 06:52 AM

search the box again. you never know.

Swaggy P · 3 April 2015, 07:11 AM

Quote:

Originally Posted by Johny

search the box again. you never know.

Exactly...Probably hiding behind a flap or something...

RHIII · 3 April 2015, 11:02 AM

While I keep all my boxes and papers I HAVE in the past purchased watches without these - pre-owned from reliable sellers...wouldn't stop me one bit - as long as I know where the watch is coming from.

It is always my preference to have but not a show stopper.

Like others have said - after the warranty it is essentially meaningless anyway...and it does NOT authenticate a watch...I don't see it as a deal breaker...

Tools · 3 April 2015, 11:49 AM

When you have it properly serviced they will give you a new card..

BLACKHORSE 6 · 3 April 2015, 04:16 PM

Quote:

Originally Posted by Old Expat Beast

ADs sometimes withhold the card for up to a month, in case of returns, but you should get it after that. Sounds very fishy to me.

My AD kept the card, as my wife bought the watch for me as a surprise and they wanted to be sure that it would not be returned. I guess they didn't explain to her now important the card was and I didn't even know that I should have one until I joined TRF and read about it a few months later. I ask the wife about the card, and she said that the AD had it.

So I swing by the AD and they cannot find the card. The sales lady (who is a friend of ours) couldn't find it, but knows that she did not give it to my wife. She looked everywhere for it, and after a while said that she was going to talk to Rolex about a new one.

If I had an issue with the watch, I know that my AD would make sure that it was covered. I just want the card so that I have a complete set of box and papers. I hope she is able to get me another one, but it's not the end of the world of it doesn't work out.

BLACKHORSE 6 · 3 April 2015, 04:18 PM

Quote:

Originally Posted by Tools

When you have it properly serviced they will give you a new card..

Ok. That makes me feel better about it. Thanks.

padi56 · 3 April 2015, 04:34 PM

Quote:

Originally Posted by enghock0220

The sale price differences between rolex Watches with and without card or paper are about $500-$1000. Why is it so hard to understand the value of the piece paper or card?

But only to those who are willing to pay for in most cases a outdated warranty card and here is one guy that most certainly not.Watch condition and whether any service history is paramount especially with modern day Rolex.And if over a certain age with no service history then it would be prudent to get it serviced.And having not paid IMHO these stupid prices for a out dated warranty,that difference will pay to have watch serviced.Then after service you will get a service paper/card and that paper/card will have all the watch details and guess what will be a valid two year warranty.

2 April 2015, 12:11 PM	#1
hymanjt "TRF" Member Join Date: Mar 2013 Location: Richmond, Va Posts: 138	original owner/warranty card gone missing Guys I bought my gmt2c new from the ad, have receipts, box, everything but i just went into the box to try and work a a deal on a daytona and i promised box and papers but my warranty card is missing, no idea how, please tell me i can go to the ad and get a new one or rolex can send me a new one, i haven't opened the box in 18 months since i bought it and know it was there, now its not...please tell me I'm okay tanks

3 April 2015, 06:52 AM	#19
Johny "TRF" Member Join Date: Mar 2010 Real Name: john Location: Scotland Watch: sub 16610Lv Posts: 13,523	search the box again. you never know. __________________ "AFTER DARK" BAR AND NIGHT CLUB GM.

3 April 2015, 11:49 AM	#22
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,514	When you have it properly serviced they will give you a new card.. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

2 April 2015, 12:14 PM	#2
SeaDweller50 "TRF" Member Join Date: Feb 2012 Real Name: Sandy Location: England. Watch: 14060M 2 liner Posts: 3,204	That's a negatory. You will never get a replacement.

2 April 2015, 12:23 PM	#3
Thatguy "TRF" Member Join Date: Oct 2012 Real Name: Wayne Location: California Watch: Rolex, PAM Posts: 3,302	Your ok but you can't get a new card as far as I know.

2 April 2015, 12:29 PM	#4
Scott1907 "TRF" Member Join Date: Jan 2015 Location: Minnesota Posts: 49	I bought two rolex from two different ad's in Minnesota and they both kept the warranty cards at the ad. Maybe your ad still has your card.

2 April 2015, 12:35 PM	#6
Rolex57 Banned Join Date: Jan 2014 Location: Toronto, Canada Watch: DSSD, YM2 SS Posts: 354	Do you remember ever having it?????

2 April 2015, 12:37 PM	#7
Swaggy P Banned Join Date: Jan 2015 Location: Westland, MI Posts: 143	The warranty is almost up... Who cares?

2 April 2015, 04:00 PM	#11
Chadridv 2024 Pledge Member Join Date: Oct 2014 Real Name: Chadri Location: LI, NY Watch: 116610LV Posts: 11,357	If in fact rolex will replace the card for you, you'll have to get someone at he AD to make the arrangements and it will take at least 3-4 weeks, probably more. The key is the AD though. They can pull the strings to make it happen, but I don't believe they're obligated to in anyway so tread lightly.

2 April 2015, 05:28 PM	#12
Mezz72 "TRF" Member Join Date: Jan 2013 Location: Singapore Posts: 618	RSC should get into the business of reissuing warranty cards. sure make lots of money!

2 April 2015, 10:58 PM	#14
RichM 2024 SubLV41 Pledge Member Join Date: Mar 2015 Real Name: Richie Location: "Nowhere Man" Watch: out now,take care! Posts: 29,753	With only 6 months left on the warranty, should the watch need warranty service, I would think the bill of sale from the AD should be enough to prove the original sale date. The RSC could take it from there. Papers are lost in fires every day in this country. It shouldn't be a deal breaker. Tell the buyer you will attempt to make an effort to get a replacement but check with your AD first to see if it's possible. Good luck.

3 April 2015, 12:40 AM	#15
AK797 2024 Pledge Member Join Date: Feb 2010 Real Name: Neil Location: UK Watch: ing ships roll in Posts: 59,369	You sure you haven't upset anyone in your house as to cause them to make a deal with the buyer...

3 April 2015, 03:45 AM	#16
watchwatcher "TRF" Member Join Date: Jan 2009 Real Name: Larry Location: Kentucky Watch: Yes Posts: 35,047	It shouldn't make any difference, but might with some buyers.

3 April 2015, 05:51 AM	#18
Casey VP-26 "TRF" Member Join Date: Jun 2009 Location: America Posts: 2,721	I would talk to the AD to see if they possibly have it. Good Luck.

3 April 2015, 11:02 AM	#21
RHIII Member Join Date: Jul 2014 Real Name: Roger Location: ... Watch: AP/Rolex/PP Posts: 6,309	While I keep all my boxes and papers I HAVE in the past purchased watches without these - pre-owned from reliable sellers...wouldn't stop me one bit - as long as I know where the watch is coming from. It is always my preference to have but not a show stopper. Like others have said - after the warranty it is essentially meaningless anyway...and it does NOT authenticate a watch...I don't see it as a deal breaker...

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