ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Wooddog44 · 28 May 2015, 02:05 AM

Last had my K series Sub Date serviced (full) in the summer of 2009.

It's running phenomenally well (+1 sec per day without deviation) and while I am in somewhat of the "If it ain't broke..." mindset I'm also a big believer in regular maintenance of all my "machines" so considering sending it in for service.

Would appreciate feedback from any who care to offer their recent experiences with service at Dallas vs. NYC vs. other trusted watchmakers (or those who say just leave it alone).

Thanks!

padi56 · 28 May 2015, 02:31 AM

Myself after reading the thousands of posts on forum over the years,in general Dallas seems to get much better reports than NYC that's for sure.

handsfull · 28 May 2015, 03:03 AM

Not even a question about it. I've used both and I won't send a watch to NY again. The difference in customer service from Dallas to NY would make one think they aren't part of the same company.

Sublover2166 · 28 May 2015, 03:30 AM

As far as RSC, I would only use Dallas. But Rik Dietel at Time Care Inc. is an CW21 independent with a Rolex parts account and will most likely do a better job than any RSC at a more reasonable price and quicker turnaround. And you can pick his brain over the phone for just about anything watch related that you cannot do via RSC.

Wooddog44 · 28 May 2015, 03:34 AM

Quote:

Originally Posted by handsfull

Not even a question about it. I've used both and I won't send a watch to NY again. The difference in customer service from Dallas to NY would make one think they aren't part of the same company.

Appreciate the feedback.

When last serviced in 2009 I used a local watchmaker here on Long Island who has since moved to another location which I can get to but is farther from my house.

Also, since this watch is now approx. 15 years "old" I figured maybe let Rolex get their hands on it (again since production) and give it a once over.

I realize that the fact it is keeping time so well is not an indication of any possible wear issues inside, and it is probably time for at least new gaskets, but I'm reluctant to "send it away" just yet and may wait another year as the new guidelines for service are 7-8 years rather than 5-6.

Wooddog44 · 29 May 2015, 03:15 AM

Quote:

Originally Posted by Sublover2166

As far as RSC, I would only use Dallas. But Rik Dietel at Time Care Inc. is an CW21 independent with a Rolex parts account and will most likely do a better job than any RSC at a more reasonable price and quicker turnaround. And you can pick his brain over the phone for just about anything watch related that you cannot do via RSC.

Just checked out the Time Care website. Seems he offers a bit quicker turnaround time and is more "accessible" by Phone than the RSC's. I'm going to give him a call to discuss servicing my Sub, thanks!

texex91 · 29 May 2015, 03:25 AM

Dallas for sure.

28 May 2015, 02:05 AM	#1
Wooddog44 "TRF" Member Join Date: Jul 2008 Real Name: Mark Location: Long Island Watch: SS Sub Date, TT DJ Posts: 703	Feedback/experiences with service at Dallas vs. NY service Centers Last had my K series Sub Date serviced (full) in the summer of 2009. It's running phenomenally well (+1 sec per day without deviation) and while I am in somewhat of the "If it ain't broke..." mindset I'm also a big believer in regular maintenance of all my "machines" so considering sending it in for service. Would appreciate feedback from any who care to offer their recent experiences with service at Dallas vs. NYC vs. other trusted watchmakers (or those who say just leave it alone). Thanks! Last edited by Wooddog44; 28 May 2015 at 02:06 AM.. Reason: Spelling error

28 May 2015, 02:31 AM	#2
padi56 "TRF" Life Patron Join Date: Jun 2005 Real Name: Peter Location: Llanfairpwllgwyng Watch: ing you. Posts: 53,062	Myself after reading the thousands of posts on forum over the years,in general Dallas seems to get much better reports than NYC that's for sure. __________________ ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder

28 May 2015, 03:03 AM	#3
handsfull "TRF" Member Join Date: Apr 2010 Real Name: J Location: The great Midwest Watch: youlookinat? Posts: 2,369	Not even a question about it. I've used both and I won't send a watch to NY again. The difference in customer service from Dallas to NY would make one think they aren't part of the same company.

28 May 2015, 03:30 AM	#4
Sublover2166 Banned Join Date: Mar 2012 Real Name: John Location: Manassas,Virginia Watch: Ol'Bluesy & Hulk Posts: 2,871	As far as RSC, I would only use Dallas. But Rik Dietel at Time Care Inc. is an CW21 independent with a Rolex parts account and will most likely do a better job than any RSC at a more reasonable price and quicker turnaround. And you can pick his brain over the phone for just about anything watch related that you cannot do via RSC.

29 May 2015, 03:25 AM	#7
texex91 "TRF" Member Join Date: May 2007 Location: . Posts: 17,898	Dallas for sure.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)