First Rolex, Explorer II Polar, Running fast...need advice pls.

[galveston22]

I purchased a 2011 Explorer II White Dial 16570 from topnotchwatch.com two weeks ago. Spoke on the phone with the owner prior to purchase and ending up making a deal on my first Rolex.

I love it, its beautiful, however I do have concerns. When I received it, I inspected it and came across the tiniest chip right of the edge of the crystal. It is so small, it actually took me 2 days to determine if it was actually a chip or not. So, i texted the owner, he said he will be glad to replace the crystal for me at the next service.

I forgot to mention that I have a written 2 year warranty that came with the watch.

Now on to my question...my daily wear for the last 4 years has been two different Tag Heuer Aquaracers which both ran +8 secs/day. I really expected the Rolex to do better than my Tag but it actually does not much to my surprise.

I set it with time.gov and double checked with a radio controlled clock i have and it. I observed it after 24hrs to be +11 seconds and after 45 hrs its +20 seconds.

Should I call in the warranty and send it back, or does anyone know of a good watchmaker in San Antonio/Austin who can check it out?

Link to the actual watch I bought:
http://topnotchwatch.com/rolex-explo...al-z-2011.html

[galveston22]

Forgot to mention I do have the Rolex warranty card date 6-24-2011 but in someone elses name.

[Old Expat Beast]

Probably just need regulating. I would get that done if it's an option. As for the chip in the crystal, I wouldn't worry about it, especially if you spent two days to check out. It won't affect the waterproofing or anything like that. And you'll likely get more.

[padi56]

Originally Posted by galveston22

I purchased a 2011 Explorer II White Dial 16570 from topnotchwatch.com two weeks ago. Spoke on the phone with the owner prior to purchase and ending up making a deal on my first Rolex.

I love it, its beautiful, however I do have concerns. When I received it, I inspected it and came across the tiniest chip right of the edge of the crystal. It is so small, it actually took me 2 days to determine if it was actually a chip or not. So, i texted the owner, he said he will be glad to replace the crystal for me at the next service.

I forgot to mention that I have a written 2 year warranty that came with the watch.

Now on to my question...my daily wear for the last 4 years has been two different Tag Heuer Aquaracers which both ran +8 secs/day. I really expected the Rolex to do better than my Tag but it actually does not much to my surprise.

I set it with time.gov and double checked with a radio controlled clock i have and it. I observed it after 24hrs to be +11 seconds and after 45 hrs its +20 seconds.

Should I call in the warranty and send it back, or does anyone know of a good watchmaker in San Antonio/Austin who can check it out?

First you cannot test any watch for accuracy the way you are testing it,the minute chip on cystal is not that important.To check accuracy first full manually wind your watch 40 full crown turns clockwise only.Then sync your watch with a reliable time source for this test any quartz watch will do that's accurate enough.Once you have sync your Rolex wear as normal but for 8 hours plus a day.Check time once only with same setting source write down the loss or gain.Do this for 7 days then average out the loss or gain over the 7 days.If out of the COSC spec which is a AVERAGE of between -4 to+6 seconds over any 24 hour period your watch needs simple regulation.

[Boxcars]

I would have the watch serviced.