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Old 21 March 2016, 10:00 AM   #1
Submariner*
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Rolex repair time ?

My submariner 16610 has gone back to Rolex for a bezel click Spring replacement any idea on a rough eta on how long they take in Geneva ? I'm going to miss my watch I do already .
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Old 21 March 2016, 10:08 AM   #2
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Not sure. But use this as a good opportunity to buy a second! RSC NYC is 4-6 weeks. RSC Dallas is 2-4 weeks. So likely within this similar time frame

You can also do what I did and call them directly to ask the timeframe on the wait.
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Old 21 March 2016, 10:19 AM   #3
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Can't help in the UK but can confirm NYC 4-6 weeks. Passed three watches through them. Good luck with yours mate.

Last one was a crystal change. Still took 4-6 weeks. Same as a full movement overhaul. Go figure.
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Old 21 March 2016, 11:00 AM   #4
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The bezel spring should take a minute to actually replace. I've snapped my bezel off and lost the spring, it's leaf spring. Took it to the AD in Abu Dhabi, he installed a new one before my eyes in a few seconds, I snapped off the bezel off a second time, found the spring and snapped it all together myself. No problems.

Unless you're talking about something very different here it's a simple fix. This is about as far as I go working in my Rolexes.

It would seem that a service center would prioritize such a simple fix and get it out the same day, but that might dilute the Rolex "mystique".
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Old 21 March 2016, 11:39 AM   #5
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Quote:
Originally Posted by Submariner* View Post
My submariner 16610 has gone back to Rolex for a bezel click Spring replacement any idea on a rough eta on how long they take in Geneva ? I'm going to miss my watch I do already .

Goodness.. That's quite a journey for a 5 dollar item that takes a minute to replace..
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Old 21 March 2016, 11:39 AM   #6
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Quote:
Originally Posted by Submariner* View Post
My submariner 16610 has gone back to Rolex for a bezel click Spring replacement any idea on a rough eta on how long they take in Geneva ? I'm going to miss my watch I do already .
Did you send it to Geneva? Should be a quick job at your local RSC, depending on how backed up they are. Also, they should have given you a return date along with the cost estimate.
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Old 21 March 2016, 11:51 AM   #7
madmax21
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Quick fix

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Originally Posted by Old Expat Beast View Post
Did you send it to Geneva? Should be a quick job at your local RSC, depending on how backed up they are. Also, they should have given you a return date along with the cost estimate.
I agree a local RSC should be able to take care of that, but they can still be very slow as well. A crystal takes about a month at the Toronto RSC
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Old 21 March 2016, 05:25 PM   #8
Submariner*
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It's the first time I have had anything done to my watch to be honest I just presumed that they sent it back home to Geneva to get sorted . But I take there will be rsc in the uk ?
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Old 21 March 2016, 05:27 PM   #9
Submariner*
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Quote:
Originally Posted by albmich View Post
Not sure. But use this as a good opportunity to buy a second! RSC NYC is 4-6 weeks. RSC Dallas is 2-4 weeks. So likely within this similar time frame

You can also do what I did and call them directly to ask the timeframe on the wait.
You are seriously tempting me I have been looking at explorer II polar already lol
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Old 21 March 2016, 05:36 PM   #10
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good luck. i'm in los angeles, my daytona has been in since 2/4/16. anxiously waiting its return. probably went to dallas if i had to guess.
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Old 21 March 2016, 08:29 PM   #11
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Quote:
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It would seem that a service center would prioritize such a simple fix and get it out the same day, but that might dilute the Rolex "mystique".
This! LoL....
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