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bokmeipai · 22 July 2015, 05:02 AM

Has anyone used the Watch Buyer's Group to service their Rolex with good results? How was the service ? Can anyone recommend service in NYC other than RSC ?

polaris72 · 22 July 2015, 07:23 AM

Is there an issue using NYC RSC (possibly long wait time)?

Duey · 22 July 2015, 07:25 AM

Why other than RSC ??

bokmeipai · 22 July 2015, 08:42 AM

Quote:

Originally Posted by Duey

Why other than RSC ??

They have a 3 week turnaround and $395 complete service including polishing, all with oem Rolex parts. Does anyone know what NYRSC charges for full service nowadays?

MCO1 · 22 July 2015, 09:25 AM

I have used them twice now and have been very pleased both times with communication, service, turnaround(2.5 to 3 weeks) and quality of workmanship. Keep in mind the $395 is no parts replacement. I was out for under $600 both times with parts. One needed a new mainspring and I replaced the bezel insert and kept the original(one of the selling features for me as Rolex won't let you keep parts}. The other actually was broke and needed a few replacement parts to make her right. I will continue to use and recommend them, feel like I have two new watches.

gwozhog · 17 September 2016, 01:46 AM

Just sent wifeys midsize yachtmaster to them today. The rotor is making a noise. They pick up the phone right away and the free shipping and insurance is really nice too. Hopefully the service goes just as well.

22 July 2015, 05:02 AM	#1
bokmeipai "TRF" Member Join Date: Mar 2009 Location: NYC Posts: 257	Service at the watch buyer's group Has anyone used the Watch Buyer's Group to service their Rolex with good results? How was the service ? Can anyone recommend service in NYC other than RSC ?

22 July 2015, 07:23 AM	#2
polaris72 2024 Pledge Member Join Date: Feb 2015 Location: U.S./Vienna, AT Posts: 1,967	Is there an issue using NYC RSC (possibly long wait time)?

22 July 2015, 07:25 AM	#3
Duey 2024 SubLV41 Pledge Member Join Date: May 2011 Real Name: Duey Location: Maui Watch: Too Many To List Posts: 3,598	Why other than RSC ??

22 July 2015, 09:25 AM	#5
MCO1 "TRF" Member Join Date: Apr 2015 Location: Missouri USA Watch: Daytona C white Posts: 2,248	I have used them twice now and have been very pleased both times with communication, service, turnaround(2.5 to 3 weeks) and quality of workmanship. Keep in mind the $395 is no parts replacement. I was out for under $600 both times with parts. One needed a new mainspring and I replaced the bezel insert and kept the original(one of the selling features for me as Rolex won't let you keep parts}. The other actually was broke and needed a few replacement parts to make her right. I will continue to use and recommend them, feel like I have two new watches.

17 September 2016, 01:46 AM	#6
gwozhog "TRF" Member Join Date: Apr 2011 Location: Point Blank, TX Posts: 2,894	Just sent wifeys midsize yachtmaster to them today. The rotor is making a noise. They pick up the phone right away and the free shipping and insurance is really nice too. Hopefully the service goes just as well.

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