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Old 11 December 2016, 03:36 AM   #1
bjw
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Is it too much to ask....

to have the bezel aligned correctly when you send it to Dallas for overhaul and new bezel after paying over $800.00 ?!??!

Is it?!




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Old 11 December 2016, 03:39 AM   #2
mtgjr
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Apparently...ha. At least it's an aluminum one so you can pop it off and fix it yourself. Easy peasy DIY procedure.
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Old 11 December 2016, 04:08 AM   #3
kauffee
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Wow that's not even close.
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Old 11 December 2016, 04:12 AM   #4
Juantxo
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Send it back. That's a shame, particularly as I have always experienced the best service from RSC Dallas.
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Old 11 December 2016, 04:17 AM   #5
Watch This
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Adjust the insert. EZ.
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Old 11 December 2016, 04:19 AM   #6
Juantxo
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Adjust the insert. EZ.
How, please...?
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Old 11 December 2016, 04:19 AM   #7
mtgjr
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Send it back. That's a shame, particularly as I have always experienced the best service from RSC Dallas.
Huh? I agree that's sloppy work by the RSC, but be without your watch for another few weeks versus a 2 minute (or less) DIY fix? Not sure why anyone would elect (or recommend) the former over the latter.
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Old 11 December 2016, 04:20 AM   #8
Boaters
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Totally unexceptable
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Old 11 December 2016, 04:23 AM   #9
mtgjr
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Totally unexceptable
And unacceptable!
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Old 11 December 2016, 04:26 AM   #10
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I would ask for $5 back for that's approx what it cost to fix it.
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Old 11 December 2016, 04:27 AM   #11
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Old 11 December 2016, 04:31 AM   #12
Afghanvet
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How, please...?
You can get a tutorial on youtube... just search "change rolex (model) bezel"
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Old 11 December 2016, 04:36 AM   #13
WAK4
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Key thing I found was if popping off the bezel, use a sharp knife (thin is the key) and I wrapped it in a ziploc bag. Helped keep the knife from marking the watch case when prying it off.

Pretty sure Jocke's tutorial is still out there...its the one I learned from when I used to swap mine out from one color to another.
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Old 11 December 2016, 04:42 AM   #14
brandrea
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It's surprising to me that they didn't take the time to properly align the insert. Having said that, it is a do it yourself fix.
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Old 11 December 2016, 04:43 AM   #15
Masteryacht
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That is a crying shame.
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