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BBL · 31 January 2017, 09:20 AM

All
If I were to call RSC, and give them the model and serial number of any year Rolex, could they validate to me the exact style of bezel and dial that watch left the factory with, bound for an AD?

Thanks,

DM

Tools · 31 January 2017, 09:27 AM

Probably not.

Rolex wants to know that you are the owner of a watch before releasing any information - at all, and so you seldom get anything on a phone call. If you take the watch into an RSC they will tell you what it should, should-not, have.

They do respond to letters, although, again, perhaps not specifics about a particular unverified serial number.

BBL · 31 January 2017, 10:09 AM

I do own the watch.
I was hoping I could save time, but will send a letter. I would be grateful to know the exact type bezel and dial the watch had at manufacture date.
Thank you,
DM

BBL · 2 February 2017, 12:14 PM

Tools
Do I need to send my inquiry letter to Rolex headquarters in Europe, or a Rolex Service Center, USA? Which Center would be quicker to reply, if you have any experience with obtaining information?
Thanks,
DM

Tools · 2 February 2017, 12:17 PM

Send it to Rolex USA if you live in the US.

It has been my experience that they may follow-up with a personal phone call to you.

BBL · 2 February 2017, 12:28 PM

Yes
and OK!

DM

31 January 2017, 09:20 AM	#1
BBL "TRF" Member Join Date: Aug 2015 Real Name: DM Location: USA Watch: DD-YG/DJ/Breitling Posts: 8,896	RSC > dial/bezel question All If I were to call RSC, and give them the model and serial number of any year Rolex, could they validate to me the exact style of bezel and dial that watch left the factory with, bound for an AD? Thanks, DM

31 January 2017, 09:27 AM	#2
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,515	Probably not. Rolex wants to know that you are the owner of a watch before releasing any information - at all, and so you seldom get anything on a phone call. If you take the watch into an RSC they will tell you what it should, should-not, have. They do respond to letters, although, again, perhaps not specifics about a particular unverified serial number. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

2 February 2017, 12:17 PM	#5
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,515	Send it to Rolex USA if you live in the US. It has been my experience that they may follow-up with a personal phone call to you. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

31 January 2017, 10:09 AM	#3
BBL "TRF" Member Join Date: Aug 2015 Real Name: DM Location: USA Watch: DD-YG/DJ/Breitling Posts: 8,896	I do own the watch. I was hoping I could save time, but will send a letter. I would be grateful to know the exact type bezel and dial the watch had at manufacture date. Thank you, DM

2 February 2017, 12:14 PM	#4
BBL "TRF" Member Join Date: Aug 2015 Real Name: DM Location: USA Watch: DD-YG/DJ/Breitling Posts: 8,896	Tools Do I need to send my inquiry letter to Rolex headquarters in Europe, or a Rolex Service Center, USA? Which Center would be quicker to reply, if you have any experience with obtaining information? Thanks, DM

2 February 2017, 12:28 PM	#6
BBL "TRF" Member Join Date: Aug 2015 Real Name: DM Location: USA Watch: DD-YG/DJ/Breitling Posts: 8,896	Yes and OK! DM

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