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Phudu · 9 April 2017, 02:05 AM

A trusted AD in T.O Canada told me that Rolex warranty is non transferable effective Nov 2016. The factory warranty only valid to the original purchaser. I saw a lot of Rolex watches in the grey market indicated the remainder of the 5 years warranty on their listings. Is it fault advertisement from the grey market if this statement was to be TRUE. Since we all want to save our hard earn money, and mass produce products do fail within the warranty period. Can you all please give me some inputs regarding this matter.

I found this article about the Rolex warranty policy changes. Whether or not it is true is unconfirmed by Rolex.

https://blog.toolwatch.io/watch-tips...olicy-updated/

RichM · 9 April 2017, 02:10 AM

If true, that's news to me.

padi56 · 9 April 2017, 02:23 AM

Quote:

Originally Posted by Phudu

A trusted AD in T.O Canada told me that Rolex warranty is non transferable effective Nov 2016. The factory warranty only valid to the original purchaser. I saw a lot of Rolex watches in the grey market indicated the remainder of the 5 years warranty on their listings. Is it fault advertisement from the grey market if this statement was to be TRUE. Since we all want to save our hard earn money, and mass produce products do fail within the warranty period. Can you all please give me some inputs regarding this matter.

There was a rumour on the net to that effect but just like much of the other Rolex hype it was not fact.

MJaber · 9 April 2017, 02:27 AM

Just bought my Explorer 1 from Royal De Versailles (Bloor and Bay) last month and my name is not on the warranty card. If thats a new rule i assume they would have done that.

jfestrelabr · 9 April 2017, 02:34 AM

Only rumour.

Enviado do meu iPhone usando Tapatalk

Maxy · 9 April 2017, 02:44 AM

RSC just asks your warranty card when you hand in your watch. They don't have ask your ID. If your warranty card is under warranty, they will look at it and service it freely. I've been to RSC personally multiple times as recent as last month!

So, its just a rumor!

Maiden · 9 April 2017, 02:54 AM

Quote:

Originally Posted by Maxy

RSC just asks your warranty card when you hand in your watch. They don't have ask your ID. If your warranty card is under warranty, they will look at it and service it freely. I've been to RSC personally multiple times as recent as last month!

So, its just a rumor!

Yep same experience here, your trutsted AD doesnt have a clue.

Phudu · 9 April 2017, 03:13 AM

Thank you for clarifying this matter for me.

Gazza67 · 9 April 2017, 03:15 AM

Quote:

Originally Posted by Maxy

RSC just asks your warranty card when you hand in your watch. They don't have ask your ID. If your warranty card is under warranty, they will look at it and service it freely. I've been to RSC personally multiple times as recent as last month!

So, its just a rumor!

I hope they do, I've just purchased a DJ2 that's running 3 minutes slow a day!

brandrea · 9 April 2017, 03:19 AM

Warranty follows the watch not the owner.

9 April 2017, 02:05 AM	#1
Phudu "TRF" Member Join Date: Mar 2017 Location: Ontario Watch: 126600,BLNR Posts: 221	Rolex Factory Warranty Inquiries A trusted AD in T.O Canada told me that Rolex warranty is non transferable effective Nov 2016. The factory warranty only valid to the original purchaser. I saw a lot of Rolex watches in the grey market indicated the remainder of the 5 years warranty on their listings. Is it fault advertisement from the grey market if this statement was to be TRUE. Since we all want to save our hard earn money, and mass produce products do fail within the warranty period. Can you all please give me some inputs regarding this matter. I found this article about the Rolex warranty policy changes. Whether or not it is true is unconfirmed by Rolex. https://blog.toolwatch.io/watch-tips...olicy-updated/ Last edited by Phudu; 9 April 2017 at 02:22 AM.. Reason: re-wording

9 April 2017, 02:10 AM	#2
RichM 2024 SubLV41 Pledge Member Join Date: Mar 2015 Real Name: Richie Location: "Nowhere Man" Watch: out now,take care! Posts: 29,749	If true, that's news to me. __________________ "I love to work at nothing all day" TRF #139960

9 April 2017, 02:27 AM	#4
MJaber "TRF" Member Join Date: Feb 2017 Location: Toronto Watch: Romain Gauthier Posts: 141	Just bought my Explorer 1 from Royal De Versailles (Bloor and Bay) last month and my name is not on the warranty card. If thats a new rule i assume they would have done that.

9 April 2017, 02:34 AM	#5
jfestrelabr "TRF" Member Join Date: Jul 2009 Real Name: Felipe Location: Brazil Watch: ALL rolex models Posts: 397	Only rumour. Enviado do meu iPhone usando Tapatalk

9 April 2017, 02:44 AM	#6
Maxy "TRF" Member Join Date: Jun 2013 Location: TX Watch: Daytona Posts: 3,231	RSC just asks your warranty card when you hand in your watch. They don't have ask your ID. If your warranty card is under warranty, they will look at it and service it freely. I've been to RSC personally multiple times as recent as last month! So, its just a rumor!

9 April 2017, 03:13 AM	#8
Phudu "TRF" Member Join Date: Mar 2017 Location: Ontario Watch: 126600,BLNR Posts: 221	Thank you for clarifying this matter for me.

9 April 2017, 03:19 AM	#10
brandrea 2024 SubLV41 Pledge Member Join Date: Jul 2013 Real Name: Brian (TBone) Location: canada Watch: es make me smile Posts: 78,076	Warranty follows the watch not the owner.

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