Registering a pre owned Rolex Part 2

[spoilsofwar01]

Hello there, I've been on a fact finding mission to find how (if at all) I go about registering a pre owned Rolex in my name. The reason behind my in doing this is.......

Case scenario; your mugged, burgled and or you lose your watch, my under standing is you make your insurance company aware who will ask if its been reported to the police who in turn approach Rolex, in the event of it turning up then it will be seized.

It crossed my mind that My Rolex dated 1968 that was serviced by Rolex in 2012 and would have the previous owners name linked to the watch serial number, hence the need to register it in my name.

My First attempt was to write to them, I deliberately left of my Phone number and e-mail address, not the response I was hoping for however I now have a paper trial.

I mention my dilemma to an expert in such matters who has advised me to go to Rolex London and ask for a service quote, this and asking for a bracelet adjustment will link my name to the serial number. I'm now much more happy about the situation.

[Andad]

Good.

[brandrea]

[kilyung]

Never understood the need to register a Rolex. IMO just get it insured and if something does happen then file a police report and report it to a RSC. If it ever shows up at a RSC, it'll be confiscated and the authorities alerted.

[spoilsofwar01]

Originally Posted by kilyung

Never understood the need to register a Rolex. IMO just get it insured and if something does happen then file a police report and report it to a RSC. If it ever shows up at a RSC, it'll be confiscated and the authorities alerted.

Hello and yes quite right. However in this day and age I just cant sit back with out even attempting to have my name associated with what I rightfully own. moving forward I may start communications with Rolex in regards to having such a register implemented as a duty of care...... all and any support greatly appreciated..... watch this space.

[anakyn101]

Originally Posted by spoilsofwar01

Hello and yes quite right. However in this day and age I just cant sit back with out even attempting to have my name associated with what I rightfully own. moving forward I may start communications with Rolex in regards to having such a register implemented as a duty of care...... all and any support greatly appreciated..... watch this space.

I completely agree, curious for updates ;)

[Canefan1]

Keep us posted.

[padi56]

Originally Posted by kilyung

Never understood the need to register a Rolex. IMO just get it insured and if something does happen then file a police report and report it to a RSC. If it ever shows up at a RSC, it'll be confiscated and the authorities alerted.

Have to agree.

[LittlewoodsThree]

It's simple -- you just need to provide your insurance company with the model and serial number, dated purchase receipt, and photographs. Normally they would ask for this anyway. This proves your ownership over any previous owner in case of an insurance claim, and more effectively than a service quote linked to your name at Rolex.

Rolex stated they do not keep an ownership database. However, they may keep a record of serial numbers lost or stolen. If so, you could notify Rolex of your serial number in case of a loss. Since you already will have received your insurance payout, this is more just a help to Rolex to discourage stolen goods trafficking.

[padi56]

Originally Posted by spoilsofwar01

Hello there, I've been on a fact finding mission to find how (if at all) I go about registering a pre owned Rolex in my name. The reason behind my in doing this is.......

Case scenario; your mugged, burgled and or you lose your watch, my under standing is you make your insurance company aware who will ask if its been reported to the police who in turn approach Rolex, in the event of it turning up then it will be seized.

It crossed my mind that My Rolex dated 1968 that was serviced by Rolex in 2012 and would have the previous owners name linked to the watch serial number, hence the need to register it in my name.

My First attempt was to write to them, I deliberately left of my Phone number and e-mail address, not the response I was hoping for however I now have a paper trial.

I mention my dilemma to an expert in such matters who has advised me to go to Rolex London and ask for a service quote, this and asking for a bracelet adjustment will link my name to the serial number. I'm now much more happy about the situation.

Any person can service a Rolex it does not have to be the watch owner,so the only link is the person who serviced it.So as long as watch is not stolen and the owner has prove of purchase cannot see any point in trying to register it.And just because say your name is linked to it does not mean you are the watch owner.

[REFZ]

As mentioned in the letter from Rolex, there is no database with the owners of Rolex watches and you are way overthinking it.

[Will1979]

Originally Posted by kilyung

Never understood the need to register a Rolex. IMO just get it insured and if something does happen then file a police report and report it to a RSC. If it ever shows up at a RSC, it'll be confiscated and the authorities alerted.

How would Rolex know to confiscate it? I think this whole concept of registering a watch is based on a fantasy that anyone other than the owner will care if/when a watch is stolen. I'm betting that you could count on one hand the number of stolen watches that were ever recovered based on the serial number.

[Thatguy]

If you bought a vintage car would you try to register it with the manufacturer?


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[Will1979]

Originally Posted by Thatguy

If you bought a vintage car would you try to register it with the manufacturer?


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Before or after the manufacturer said that they don't keep a registry?

[kilyung]

Originally Posted by spoilsofwar01

Hello and yes quite right. However in this day and age I just cant sit back with out even attempting to have my name associated with what I rightfully own. moving forward I may start communications with Rolex in regards to having such a register implemented as a duty of care...... all and any support greatly appreciated..... watch this space.

Nothing is free so I imagine if you somehow convinced Rolex to implement a registry program it would incur a meaningful cost which would be passed through to new buyers. This cost would include the capex and operating costs of supporting not just new registrants but also used watches. How many of the million Rolexes sold each year (and past sales) would be interested in registration of their watches? Can't believe it would be a large percentage.

[kilyung]

Originally Posted by Will1979

How would Rolex know to confiscate it? I think this whole concept of registering a watch is based on a fantasy that anyone other than the owner will care if/when a watch is stolen. I'm betting that you could count on one hand the number of stolen watches that were ever recovered based on the serial number.

Rolex does (and has) confiscate watches based on a submitted police report. They will contact the police with the incident number.

[116500LN]

That's some terrible English and trashy grammar from Rolex.

[breitlings]

Originally Posted by 116500LN

That's some terrible English and trashy grammar from Rolex.

Seems fine to me, in light of the fact it is an actual response not a canned prepared response prepared by several layers of messaging people.

[spoilsofwar01]

Originally Posted by Thatguy

If you bought a vintage car would you try to register it with the manufacturer?

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if in the uk, it would be registered with DVLA.

[HogwldFLTR]

Originally Posted by breitlings

Seems fine to me, in light of the fact it is an actual response not a canned prepared response prepared by several layers of messaging people.

"Rolex do not" is just awkward.

[GMT Aviator]

I can't see what the issue is here, and I've had a watch temporarily confiscated that I sent in for service that was initially flagged as stolen, and Rolex kept hold of it whilst they sorted it out.
Rolex don't register watches. Period. With the exception of the name on the warranty card when the watch is first sold by the AD. I don't have a problem with that.

They do however, at their own expense, maintain a worldwide database of those references that are reported as stolen as long as you supply them with proof of ownership and a crime report pertaining to the theft. This is a good idea and I applaud them for doing it.

I don't think it's reasonable to expect them to maintain a database of every watch they make, which is potentially what's being discussed here, beyond the service records they keep each time the watch passes across their work bench.

I'd also like to add that having dealt personally face to face with both Jane and Craig who appear at the footer of the OP's letter, they are both exceptional Rolex representatives. They're good at managing customer expectations, which I image can be quite trying at times with a luxury brand like this.

[CashGap]

Originally Posted by HogwldFLTR

"Rolex do not" is just awkward.

It's continental.

In the US, "Rolex" is a singular corporation. It does not. Rolex does not.

Continentally, "Rolex" is a corporation, and therefore, many people. They do not. Rolex do not.

US, "Rolex" refers to the singular corporation. Continental, it refers to the people wearing the Rolex logo, and they are plural.

"In general, in American English collective nouns almost always trigger singular verb agreement (after all, "Microsoft" is grammatically a singular noun, even if semantically it denotes an entity made up of many people). It is apparently much more common to use plural verb agreement in British English. It doesn't have anything to do with the size of the company." - https://english.stackexchange.com/qu...-ones-singular

[mtgjr]

Originally Posted by spoilsofwar01

Hello there, I've been on a fact finding mission to find how (if at all) I go about registering a pre owned Rolex in my name. The reason behind my in doing this is.......

Case scenario; your mugged, burgled and or you lose your watch, my under standing is you make your insurance company aware who will ask if its been reported to the police who in turn approach Rolex, in the event of it turning up then it will be seized.

It crossed my mind that My Rolex dated 1968 that was serviced by Rolex in 2012 and would have the previous owners name linked to the watch serial number, hence the need to register it in my name.

My First attempt was to write to them, I deliberately left of my Phone number and e-mail address, not the response I was hoping for however I now have a paper trial.

I mention my dilemma to an expert in such matters who has advised me to go to Rolex London and ask for a service quote, this and asking for a bracelet adjustment will link my name to the serial number. I'm now much more happy about the situation.

Cool.

[116500LN]

Originally Posted by breitlings

Seems fine to me, in light of the fact it is an actual response not a canned prepared response prepared by several layers of messaging people.

Originally Posted by HogwldFLTR

"Rolex do not" is just awkward.

Originally Posted by CashGap

It's continental.

In the US, "Rolex" is a singular corporation. It does not. Rolex does not.

Continentally, "Rolex" is a corporation, and therefore, many people. They do not. Rolex do not.

US, "Rolex" refers to the singular corporation. Continental, it refers to the people wearing the Rolex logo, and they are plural.

"In general, in American English collective nouns almost always trigger singular verb agreement (after all, "Microsoft" is grammatically a singular noun, even if semantically it denotes an entity made up of many people). It is apparently much more common to use plural verb agreement in British English. It doesn't have anything to do with the size of the company." - https://english.stackexchange.com/qu...-ones-singular

Did you guys not read the first line?
"We write to acknowledgement receipt.."

[Andad]

English is not their first language?

[hnn17]

Even their address is rolex related, 1 Jubilee Way.

Also that letter is from Rolex Uk, so English is their first language.