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at7724 · 5 October 2008, 06:57 AM

bought my expy II just over 2 months ago. today at 11 am it stopped. i unscrewed the crown and started to wind it up and move the hands around and it started ticking again. then, an hour later it stopped again. cant get it to work.
later today i am going to the AD to get it fixed. very disappointed. anyone have problems like this before??

BigHat · 5 October 2008, 06:58 AM

May I ask how it felt when winding?

dimster · 5 October 2008, 07:03 AM

how many turns did you wind it?

at7724 · 5 October 2008, 07:10 AM

wound it 30 times. had some trouble pulling the crown out also.

WatchTimes · 5 October 2008, 08:25 AM

Does not sound normal.
Let us know what happens at the AD.

at7724 · 5 October 2008, 10:21 AM

AD was surprised it wasnt working. They are sending it to the RSR in NY and said i would get it back in 4-5 weeks. Will let folks know what happens.

chicagowatchman · 5 October 2008, 10:24 AM

thanks for the update!

Be sure you are 100% satisified when you get it back....after all it is only 2 months old....you bought a new top notch watch and you should recieve NOTHING LESS!!!

Mrdi · 5 October 2008, 10:25 AM

Do you ask for a loaner in the interim?

chicagowatchman · 5 October 2008, 10:28 AM

Quote:

Originally Posted by Mrdi

Do you ask for a loaner in the interim?

Thats an EXCELLENT point!

I think that one depends on the AD....I know if an AD has a used watch Department they sometimes give a "loaner" in that case

hsung · 5 October 2008, 10:53 AM

Wow, I guess hand made or assembled watches are still susceptible to defects despite quality controls.

Goes to show why so many prefer to pay a premium for a Rolex from an AD over the GM dealer ...

Sparky CRNA · 5 October 2008, 11:01 AM

at7724,

When sending it to an RSC JUST MAKE SURE IT IS NOT NYC! They will screw your watch up for sure and then tell you to live with it!

Good luck, I had the same problem with my DJ 116200 and sent it to NYC that is how I know! It is now in Dallas for them to fix what NYC F(&%^D UP!

Good luck!

Sparky

chicagowatchman · 5 October 2008, 11:05 AM

Quote:

Originally Posted by SparkySRNA

at7724,

When sending it to an RSC JUST MAKE SURE IT IS NOT NYC! They will screw your watch up for sure and then tell you to live with it

Sparky

This is more often True than False!

I would only use RSC Dallas!

at7724 · 5 October 2008, 12:41 PM

thanks. I will ask them to send it to Dallas instead of New York. I didn't think of asking for a loaner watch.
i am really bothered about it breaking though. I saved up $$ to buy it after doing my research and intend to give it to my son in about 20 years.

5 October 2008, 06:57 AM	#1
at7724 Banned Join Date: Jul 2008 Location: Home! Posts: 148	watch stopped bought my expy II just over 2 months ago. today at 11 am it stopped. i unscrewed the crown and started to wind it up and move the hands around and it started ticking again. then, an hour later it stopped again. cant get it to work. later today i am going to the AD to get it fixed. very disappointed. anyone have problems like this before??

5 October 2008, 08:25 AM	#5
WatchTimes 2024 ROLEX DATEJUST41 Pledge Member Join Date: Jun 2008 Real Name: JYogi/Jeremy Location: Metro Detroit USA Watch: It's a Rolex! Posts: 5,787	Does not sound normal. Let us know what happens at the AD. __________________ "You won't rise to the occasion - you'll default to your level of training." Barrett Tillman Kentucky Colonel, Tennessee Squire & Combat Leprechaun

5 October 2008, 10:24 AM	#7
chicagowatchman "TRF" Member Join Date: Jul 2007 Location: Chicago IL Watch: Platinum DDMasterp Posts: 1,983	thanks for the update! Be sure you are 100% satisified when you get it back....after all it is only 2 months old....you bought a new top notch watch and you should recieve NOTHING LESS!!! __________________ Men's Platinum Day Date Masterpiece Men's 18k Day Date Crown Collection Men's Franck Muller 18k Conquistador Cortez Men's SS Cartier Pasha MEMBER # 5534 USA CHICAGO IL

5 October 2008, 06:58 AM	#2
BigHat Banned Join Date: Sep 2007 Real Name: Matt Location: Arlington, VA Watch: Lange One MP Posts: 4,043	May I ask how it felt when winding?

5 October 2008, 07:03 AM	#3
dimster "TRF" Member Join Date: Aug 2008 Location: Denver CO Posts: 361	how many turns did you wind it?

5 October 2008, 07:10 AM	#4
at7724 Banned Join Date: Jul 2008 Location: Home! Posts: 148	wound it 30 times. had some trouble pulling the crown out also.

5 October 2008, 10:21 AM	#6
at7724 Banned Join Date: Jul 2008 Location: Home! Posts: 148	AD was surprised it wasnt working. They are sending it to the RSR in NY and said i would get it back in 4-5 weeks. Will let folks know what happens.

5 October 2008, 10:25 AM	#8
Mrdi Banned Join Date: Mar 2006 Location: PA Posts: 3,478	Do you ask for a loaner in the interim?

5 October 2008, 10:53 AM	#10
hsung Member Join Date: Aug 2008 Location: Melbourne Watch: Daytona Posts: 288	Wow, I guess hand made or assembled watches are still susceptible to defects despite quality controls. Goes to show why so many prefer to pay a premium for a Rolex from an AD over the GM dealer ...

5 October 2008, 11:01 AM	#11
Sparky CRNA Member Join Date: Jun 2008 Real Name: Spencer Location: The Triad, NC Watch: GMT IIc 116713 Posts: 141	at7724, When sending it to an RSC JUST MAKE SURE IT IS NOT NYC! They will screw your watch up for sure and then tell you to live with it! Good luck, I had the same problem with my DJ 116200 and sent it to NYC that is how I know! It is now in Dallas for them to fix what NYC F(&%^D UP! Good luck! Sparky

5 October 2008, 12:41 PM	#13
at7724 Banned Join Date: Jul 2008 Location: Home! Posts: 148	thanks. I will ask them to send it to Dallas instead of New York. I didn't think of asking for a loaner watch. i am really bothered about it breaking though. I saved up $$ to buy it after doing my research and intend to give it to my son in about 20 years.

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