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7 September 2017, 02:33 PM | #1 |
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Sellers wanting reviews But rarely do they give them to buyers
This has been my experience with some big dogs and some of the new comers to the market place alike. Seems disengenous to have both parties agree to leave reviews for each other before sale concludes, then the seller declines or becomes forgetful afterwards. Annoying really.
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7 September 2017, 03:33 PM | #2 |
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I don't see a lot of value in leaving feedback for a buyer, but would if asked and I've never been asked.
Not a whole lot of effort to be a good buyer - send money when promised. Selling requires a lot more effort - proper listing details/specifications, photos, shipping/insurance/tracking, answering questions from a ton of tire kickers, deal with those who want negotiate after they already agreed to a price, vetting real buyers from scammers, and much more.
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7 September 2017, 03:58 PM | #3 |
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If I needed references to sell a watch I'd probably tell my potential buyer to get in touch with Thanh and I'm sure he'd gladly tell of the good business history.
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7 September 2017, 04:03 PM | #4 | |
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7 September 2017, 07:38 PM | #5 | ||
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Quote:
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I've done transactions with several of our "Trusted Sellers" and asked for feedback to be left with no results including DavidSW.
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7 September 2017, 08:41 PM | #6 | |
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It legitimizes the buyer as a genuine contributor to the market place, creates a log of successful deals and eases any tension if and when the buyer decides to sell one of his own piece. It could also help other sellers recognize a 'tire kicker' from a true buyer when offers are being made on a watch. There is value.
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7 September 2017, 08:44 PM | #7 | |
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Right.
This has made me open up my ring of truster sellers just a bit more, and give the newer guys a shot. Quote:
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7 September 2017, 08:48 PM | #8 |
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fwiw if this forum is powered by vBulletin there's various plugins available eg iTrader that can be installed to offer an easy feedback tally system like fleaBay's
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7 September 2017, 08:50 PM | #9 |
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Adam is right.
I didn't get the hang tag on a new watch from a very trusted seller. After three emails over three weeks, I got nothing. One post in a thread he was monitoring and it was in the mail that day. If they agreed to post feedback as part of the transaction, you should post feedback if they didn't complete the transaction. |
7 September 2017, 10:39 PM | #10 |
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Never had trouble getting feedback from any of the sellers or buyers I've dealt with thankfully.
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8 September 2017, 01:40 AM | #11 |
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If I have requested feedback they have left it. One I had to remind a couple of times. I like Adam's suggestion to use your own feedback as a mechanism to make sure the seller follows through and leaves feedback when requested.
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8 September 2017, 01:46 AM | #12 | |
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however, don't be surprised if you're on the list after making a comment. always exercise professionalism and take the high road using PM's and keep a record of agreements and screenshots. while we all enjoy popcorn with the public airing of grievances, its not always the best way to handle things. |
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8 September 2017, 02:35 AM | #13 | |
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8 September 2017, 05:25 AM | #14 | |
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9 September 2017, 12:37 AM | #15 |
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9 September 2017, 12:42 AM | #16 |
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Just because someone bought a real watch from a seller doesn't mean they'll be a good seller. I think the sellers want to stay away from giving references b/c if a deal goes bad once the person sells, the person who bought the misrepresented watch can say , "well davidsw gave him a positive review, it must be ok." Not the case and power sellers likely don't want the risk.
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9 September 2017, 12:49 AM | #17 | |
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9 September 2017, 01:23 AM | #18 |
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9 September 2017, 01:30 AM | #19 | |
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Quote:
A lot of sellers look for buyer references. If sellers aren't willing to provide buyer feedback, how is a buyer expected to rate? |
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9 September 2017, 01:35 AM | #20 | |
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Quote:
Being a good seller is a whole different animal. If I was buying from someone with only references as a buyer, that would not add any confidence for me that the seller was a good seller. It's going to take more than that - a long history on the forums and vetting who they are in real life. When I sold my first watch on a forum, I took a boat load of photos from every angle and pointed to my long history of being a forum member to show I wasn't just joining a forum to scam someone. I also shared my LinkedIn profile and spoke to the buyer on the phone to answer any other questions they had. I've also been very honest about my descriptions and just told the OCD types, they should buy new and from someone else - my watches do get worn and have normal wear marks. I've sold about 10 watches over the years and have continued answer questions to help buyers feel comfortable to wire transfer money to me - no deal has been lost because of my request for wire transfer only. I've been as transparent as I could with the buyers to make them feel they were dealing with an honest person including adding a 48 hr return policy, which has never been needed. |
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9 September 2017, 06:44 AM | #21 | |
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9 September 2017, 08:35 AM | #22 | |
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You're giving feedback regarding how that/your specific transactions went, its not a guarantee of anything beyond. Regardless of their previous transactions, EVERY deal is still treated w due diligence regardless of their rep, I don't care if it's David Than, watches will get checked.
Furthermore, its just the decent thing to do, If the seller and buyer both agree to leave feedback it should be taken seriously on both sides and honored, just like any other business transactions. If they don't want to leave a review don't agree to it! Quote:
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9 September 2017, 09:13 AM | #23 |
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Hypothetical scenario:
If the watch is genuine, but the assuring, servicing component advertised does not match the condition of the gaskets or lubrication of the movement, how would that factor into feedback that the actual watch was authentic Rolex, but the watch did not run efficiently after two returns to seller for gross timing problems over a period of time during the watch's (sale) warranty period, the condition of which was confirmed and repaired by an independent, reputable watchmaker?
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9 September 2017, 10:10 AM | #24 | |
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Quote:
If I'm a seller I'd like to know that a potential buyer has a legit buying history. It's essential for a seller accepting PayPal as payment, and also minimizes the risk of dealing with an unreasonable buyer. I seem to remember a thread on TRF not too long ago where a buyer posts of a negative buying experience only to out himself as a buyer most would best avoid. |
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9 September 2017, 10:22 AM | #25 | |
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Quote:
And, hypothetically, if the "good", decent buyers who just want a nice Rolex, have done their diligent homework, ask a boat load of questions prior to the sale, only to be continuously reassured 'no worries', but then have an unfortunate experience after the sale, feel reluctant to share for this very reason.
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. People of integrity expect to be believed and when they are not they let time prove them right. A best friend is like a four leaf clover - hard to find and lucky to have. SJP |
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9 September 2017, 02:04 PM | #26 | |
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Quote:
https://www.rolexforums.com/showthread.php?t=549029 Some buyers are just harder to please than others... |
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9 September 2017, 02:52 PM | #27 |
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Thank you Tony64.
Yes, understand. DM
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. People of integrity expect to be believed and when they are not they let time prove them right. A best friend is like a four leaf clover - hard to find and lucky to have. SJP |
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