Rolex warranty card no good?

[JacksonStone]

Originally Posted by Mikel212

"Rolex warranties are now totally untransferable. You are probably now wondering what are the impact of this announcement. Here’s the thing : when you buy a watch from an authorized dealer, you also get a little green card with your information and the Authorized Dealer’s stamp. This warranty card is just not transferable anymore since the Rolex warranty policy update."


Rolex website doesn't elaborate on their 5-yr warranty except that there is one.

I'd ask for a link to the source, but the statement is categorically wrong, so it doesn't matter. Rolex offers a full warranty. In the US, that term has a legal meaning, and part of the meaning is that the warranty is fully transferable to all owners for the duration of the warranty. For anyone who wants the legal nuts and bolts, I covered it in another thread:

Originally Posted by JacksonStone

Here's the lowdown. (TLDR version: Rolex designates its warranty as "full," meaning it it is fully transferable to all consumers during the duration of the warranty, provided the watch was originally purchased by a consumer from an authorized dealer.)

- Rolex designates its warranty as "full."

- 15 U.S.C. § 2303(a)(1) states that full warranties must meet the minimum requirements for warranties, as stated in § 2304.

- 15 U.S.C. § 2304(a) states the minimum requirements for full warranties.

- 15 U.S.C. § 2304(b)(4) states, "The duties under subsection (a) extend from the warrantor to each person who is a consumer with respect to the consumer product."

- 15 U.S.C. § 2301(3) includes in its definition of consumer "any person to whom such product is transferred during the duration of an implied or written warranty (or service contract) applicable to the product." The definition expressly excludes buyers who procure goods for resale; ergo, grey sellers would not be considered consumers, and therefore can be excluded under a full warranty.

- Exclusion of transferability to certain consumers would render the warranty limited, rather than full, pursuant to U.S.C. § 2303(a)(2); the warranty would also have to be designated as "limited." Since the warranty is conspicuously stated as full, it must adhere to the transferability requirements of 15 U.S.C. § 2304(b)(4), which apply to all consumers as defined in 15 U.S. Code § 2301(3).

[Fleetlord]

I have 2 USA purchased Rolexes with different warranty booklets.

1) Warranty Booklet Worldwide Service States "Full" Five Year Warranty

2) Guarantee Manual Worldwide Service Unititled (neither full or limited) in guarantee statement.

The Rolex website itself does not title the coverage as full or limited.

Both warranty cards are from AD's in the US. That is odd. Never noticed it until now.

It does seem that RSC NYC knows about the warranty terms for a "full warranty" vs the guarantee.

The full warranty, USA watches don't need proof of owner ship because the full warranty allows for transfer of ownership.

The international guarantee does NOT have this provision under the Magnus-Moss act and is subject to denial if not the original owner...

Why i have two different books from domestic AD's is interesting...

[JacksonStone]

Originally Posted by Fleetlord

Where are you seeing the Rolex warranty titled a "Full Warranty" ?

Edit: You corrected yourself while I was typing this. Still, I'll leave it here in case anyone else is wondering the same thing.

Here's a scan from the first page of my warranty booklet accompanying the Sub Date I bought in November 2016. This is in exact compliance with 15 U.S.C. § 2303(a)(1): "If the written warranty meets the Federal minimum standards for warranty set forth in section 2304 of this title, then it shall be conspicuously designated a 'full (statement of duration) warranty'."

[Fleetlord]

Originally Posted by JacksonStone

Edit: You corrected yourself while I was typing this. Still, I'll leave it here in case anyone else is wondering the same thing.

Here's a scan from the first page of my warranty booklet accompanying the Sub Date I bought in November 2016. This is in exact compliance with 15 U.S.C. § 2303(a)(1): "If the written warranty meets the Federal minimum standards for warranty set forth in section 2304 of this title, then it shall be conspicuously designated a 'full (statement of duration) warranty'."

Yeah...I found that text above in my SD43 booklet, but my EXP I booklet has a Guarantee Manual that has an untitled guarantee.

The website is also untitled.