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illiguy · 13 May 2019, 04:28 AM

Admiring my SubC Date and noticed a little, faint and thin straight line underneath the lume pip, within the white triangle.

I tried to zoom in on it in the picture.

Your input is appreciated!

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johnjm · 13 May 2019, 04:30 AM

How old is it?

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burnthesehills · 13 May 2019, 04:31 AM

Looks like a crack or defect. Is it still under warranty? Should be a quick fix.

illiguy · 13 May 2019, 04:32 AM

Quote:

Originally Posted by johnjm

How old is it?

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2018

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Marcus09 · 13 May 2019, 04:36 AM

Here's mine. No, there aren't any

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illiguy · 13 May 2019, 04:37 AM

Quote:

Originally Posted by burnthesehills

Looks like a crack or defect. Is it still under warranty? Should be a quick fix.

Recently acquired, but have the warranty card. Signed and dated 2018.

Would I just take this to a Rolex AD with warranty card? Never had to go through Rolex during a warranty period before.

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burnthesehills · 13 May 2019, 04:41 AM

Quote:

Originally Posted by illiguy

Recently acquired, but have the warranty card. Signed and dated 2018.

Would I just take this to a Rolex AD with warranty card? Never had to go through Rolex during a warranty period before.

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Yes exactly. Either this or bring it directly to a RSC if you live near one. These things happen. It’s not entirely uncommon.

siempreko · 13 May 2019, 04:46 AM

Send her in, get her fixed, and post pix after her return!

Good Eye!

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FTX I · 13 May 2019, 04:49 AM

Don't let it ruin your experience. You did the right thing with your trade, it's a great watch and it's an easy fix.

Luap1976 · 13 May 2019, 04:49 AM

Rsc that insert looks cracked

salmoneffect · 13 May 2019, 04:54 AM

Do you have a good relationship with the seller? I would also inquire about the rehaut alignment. It looks off in your picture. (I am no expert and it could be the angle) Good luck getting this sorted!

Solo118 · 13 May 2019, 04:56 AM

Quote:

Originally Posted by illiguy

Admiring my SubC Date and noticed a little, faint and thin straight line underneath the lume pip, within the white triangle.

I tried to zoom in on it in the picture.

Your input is appreciated!

Sent from my iPhone using Tapatalk

It is cracked. Send to RSC and hope they cover it....

offrdmania · 13 May 2019, 05:10 AM

Is it actually a cracked? It may just be a drip from sweat or water and some left over polishing compound. Have you dried to clean it with some rubbing alcohol on a q-tip?

Mick006 · 13 May 2019, 05:14 AM

Definitely a crack and not normal.

envuks · 13 May 2019, 05:35 AM

Hate to be a downer, but I've never heard of Rolex covering a cracked ceramic bezel under warranty.... most common cause is a bunk into something, crack noticed later

illiguy · 13 May 2019, 06:40 AM

Update: Stopped by local AD. They were fantastic. Watch is being sent to RSC for warranty work as a defect (small hairline fracture). No damage/stress to crystal or surrounding case, which confirmed warranty decision as a defect.

Will be without my SubC Date for approximately 4 weeks. :(

Makes me want to work with this AD in the future.

Thanks, all.

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RtTime · 13 May 2019, 06:49 AM

Nope. It is definitely not normal Use the warranty and have that crack taken care of.

FTX I · 13 May 2019, 06:53 AM

Quote:

Originally Posted by illiguy

Update: Stopped by local AD. They were fantastic. Watch is being sent to RSC for warranty work as a defect (small hairline fracture). No damage/stress to crystal or surrounding case, which confirmed warranty decision as a defect.

Will be without my SubC Date for approximately 4 weeks. :(

Makes me want to work with this AD in the future.

Thanks, all.

Sent from my iPhone using Tapatalk

Great news. Maybe you'll have it back sooner but problem solved.

salmoneffect · 13 May 2019, 06:58 AM

Glad to read that your AD is doing the right thing. Also glad you were able to get this moving quickly.

jonny deacon · 13 May 2019, 07:11 AM

good on the AD, nice to hear - keep us posted and good luck

MTdweller · 13 May 2019, 08:19 AM

Quote:

Originally Posted by illiguy

Update: Stopped by local AD. They were fantastic. Watch is being sent to RSC for warranty work as a defect (small hairline fracture). No damage/stress to crystal or surrounding case, which confirmed warranty decision as a defect.

Will be without my SubC Date for approximately 4 weeks. :(

Makes me want to work with this AD in the future.

Thanks, all.

Sent from my iPhone using Tapatalk

Great! Glad to hear they are taking care of it.

watchmework · 13 May 2019, 08:23 AM

Good to hear it's getting taken care of.

FloridaGary · 13 May 2019, 08:51 AM

Glad to hear RSC is taking care of it under warranty. I broke out the magnifier and looked at my 2016 Sub to make sure I didn’t have this defect.

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ppalasthira · 13 May 2019, 09:12 AM

Looks cracked to me.

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Z-Sub · 13 May 2019, 09:53 AM

That's great news.

Something that is inherent with the ceramic material. Ceramic bezels look very nice and the color does not fade vs old aluminum bezel inserts but ceramic can fracture and aluminum can dent when bumped into something.

13 May 2019, 04:28 AM	#1
illiguy 2024 SubLV41 Pledge Member Join Date: Dec 2013 Location: UTC/GMT -5 Posts: 3,662	SubC and SubC Date Owners - Is This Normal? Admiring my SubC Date and noticed a little, faint and thin straight line underneath the lume pip, within the white triangle. I tried to zoom in on it in the picture. Your input is appreciated! Sent from my iPhone using Tapatalk

13 May 2019, 04:30 AM	#2
johnjm "TRF" Member Join Date: Mar 2008 Location: South Africa Posts: 1,152	How old is it? Sent from my Pixel 3 XL using Tapatalk __________________ 114300;116710;116500;114060;126710;5500;6084

13 May 2019, 04:36 AM	#5
Marcus09 "TRF" Member Join Date: Nov 2009 Real Name: Batman Location: Gotham City Posts: 1,184	Here's mine. No, there aren't any Sent from my iPhone using Tapatalk __________________

13 May 2019, 05:10 AM	#13
offrdmania 2024 SubLV41 Pledge Member Join Date: May 2008 Real Name: Matt Location: Wine Country, Ca Posts: 5,998	Is it actually a cracked? It may just be a drip from sweat or water and some left over polishing compound. Have you dried to clean it with some rubbing alcohol on a q-tip? __________________ TRF Member 11738

13 May 2019, 05:35 AM	#15
envuks 2024 SubLV41 Pledge Member Join Date: Aug 2009 Location: New England Posts: 3,741	Hate to be a downer, but I've never heard of Rolex covering a cracked ceramic bezel under warranty.... most common cause is a bunk into something, crack noticed later __________________ Current watches: 116718ln, 116500 black dial, 40mm Breitling Chronomat MOP dial “A man with one watch always knows what time it is. A man with two watches is never sure.”

13 May 2019, 04:31 AM	#3
burnthesehills "TRF" Member Join Date: Jan 2019 Real Name: Joe Location: Western MA Posts: 1,211	Looks like a crack or defect. Is it still under warranty? Should be a quick fix.

13 May 2019, 04:46 AM	#8
siempreko "TRF" Member Join Date: Jan 2013 Location: Maryland, USA Watch: Sometimes Posts: 1,197	Send her in, get her fixed, and post pix after her return! Good Eye! Sent from my iPhone using Tapatalk

13 May 2019, 04:49 AM	#9
FTX I "TRF" Member Join Date: Feb 2013 Real Name: Flavio Location: N/A Posts: 14,654	Don't let it ruin your experience. You did the right thing with your trade, it's a great watch and it's an easy fix.

13 May 2019, 04:49 AM	#10
Luap1976 "TRF" Member Join Date: Sep 2015 Location: London Uk Watch: 116610lnBBetaBBhar Posts: 1,005	Rsc that insert looks cracked

13 May 2019, 04:54 AM	#11
salmoneffect Banned Join Date: Sep 2013 Real Name: carl Location: USA Posts: 30	Do you have a good relationship with the seller? I would also inquire about the rehaut alignment. It looks off in your picture. (I am no expert and it could be the angle) Good luck getting this sorted!

13 May 2019, 05:14 AM	#14
Mick006 "TRF" Member Join Date: May 2017 Location: PA, US Posts: 565	Definitely a crack and not normal.

13 May 2019, 06:40 AM	#16
illiguy 2024 SubLV41 Pledge Member Join Date: Dec 2013 Location: UTC/GMT -5 Posts: 3,662	Update: Stopped by local AD. They were fantastic. Watch is being sent to RSC for warranty work as a defect (small hairline fracture). No damage/stress to crystal or surrounding case, which confirmed warranty decision as a defect. Will be without my SubC Date for approximately 4 weeks. :( Makes me want to work with this AD in the future. Thanks, all. Sent from my iPhone using Tapatalk

13 May 2019, 06:49 AM	#17
RtTime "TRF" Member Join Date: Jan 2019 Location: New York Watch: 214270MkII; 114060 Posts: 132	Nope. It is definitely not normal Use the warranty and have that crack taken care of.

13 May 2019, 06:58 AM	#19
salmoneffect Banned Join Date: Sep 2013 Real Name: carl Location: USA Posts: 30	Glad to read that your AD is doing the right thing. Also glad you were able to get this moving quickly.

13 May 2019, 07:11 AM	#20
jonny deacon "TRF" Member Join Date: Oct 2018 Location: Lexington KY Posts: 595	good on the AD, nice to hear - keep us posted and good luck

13 May 2019, 08:23 AM	#22
watchmework "TRF" Member Join Date: Jun 2017 Location: DC Watch: 126710BLRO, 116600 Posts: 7,869	Good to hear it's getting taken care of.

13 May 2019, 08:51 AM	#23
FloridaGary "TRF" Member Join Date: Jun 2007 Location: Florida Posts: 149	Glad to hear RSC is taking care of it under warranty. I broke out the magnifier and looked at my 2016 Sub to make sure I didn’t have this defect. Sent from my iPhone using Tapatalk

13 May 2019, 09:12 AM	#24
ppalasthira Banned Join Date: May 2007 Location: ASK Watch: SubC.5711.D500 Posts: 2,236	Looks cracked to me. Sent from my iPhone using Tapatalk

13 May 2019, 09:53 AM	#25
Z-Sub 2024 Pledge Member Join Date: Jun 2008 Location: So Cal, USA Watch: Not a ONEWatch Man Posts: 7,383	That's great news. Something that is inherent with the ceramic material. Ceramic bezels look very nice and the color does not fade vs old aluminum bezel inserts but ceramic can fracture and aluminum can dent when bumped into something. __________________ SS Submariner Date "Z" SS SeaDweller "D" SS Submariner "Random" TT Blue Submariner "P" SS GMT-Master ll "M", Pepsi Pam 311, 524, 297

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