AP AD damage my bracelet

[sajuro]

This is my bracelet on my frist AP 26311st panda
I buy it form AD and AD cut 2 link for me and it happen

Is that normal when need to cut the bracelet?

What shoult i do? New screw or new bracelet?

[maciej]

I have a hard time believing the boutique in Bangkok did that, are you sure you’re not mixing up a watch shop that sells APs for an AD? Because it’s obvious they weren’t qualified to work on the bracelet.

[kingofthehill]

I wonder if it is Locite on top of the screw?

[Baco Noir]

A new bracelet? Seriously? You think they should give you a new bracelet for a damaged screw head? That’s insane.

A new screw is justifiable, but seems you might have some screws loose yourself.

[maciej]

Originally Posted by Baco Noir

A new bracelet? Seriously? You think they should give you a new bracelet for a damaged screw head? That’s insane.

A new screw is justifiable, but seems you might have some screws loose yourself.

A new link, sure, new bracelet, no shot. Agreed.

[bruinmd]

Originally Posted by Baco Noir

A new bracelet? Seriously? You think they should give you a new bracelet for a damaged screw head? That’s insane.

A new screw is justifiable, but seems you might have some screws loose yourself.

lol

[GB-man]

New screw. No big deal.

[improviz]

Another day, another new to the forum poster dropping bombs on AP. Lot of this about lately.

[maciej]

Originally Posted by improviz

Another day, another new to the forum poster dropping bombs on AP. Lot of this about lately.

I think people are being opportunistic and trying to leverage it to get items discounted or get prioritization, since unlike other brands Audemars Piguet makes an active effort to listen to their clients and monitors social media.

[PJ S]

The OP has a case for requesting a new link and screw, given it’s very obvious that whomever sized the bracelet, did so with too big a screwdriver – chewing up the screw head and the hole.
Lazy at best, but most likely just sheer incompetence.

[PJ S]

Originally Posted by Baco Noir

A new bracelet? Seriously? You think they should give you a new bracelet for a damaged screw head? That’s insane.

A new screw is justifiable, but seems you might have some screws loose yourself.

Is there any real need for the twatish comment?
English isn’t the OP’s first language, as evidenced by the word “cut” – do you believe he meant to infer that the AD took a hacksaw to his watch? – so perhaps give him bit of leeway for forgetting the word “link”.

Then again, he is new to the world of AP, and doesn’t know what their policy is in such circumstances.

[Baco Noir]

Originally Posted by PJ S

Is there any real need for the twatish comment?

English isn’t the OP’s first language, as evidenced by the word “cut” – do you believe he meant to infer that the AD took a hacksaw to his watch? – so perhaps give him bit of leeway for forgetting the word “link”.



Then again, he is new to the world of AP, and doesn’t know what their policy is in such circumstances.

First or second language, asking for a new bracelet for a damaged screw it absurd. Screw, yes. Link if damaged, yes - hard to tell from the photo. Bracelet, laughable.

[SMD]

New watch is more than fair.

[Fat_ninja]

Originally Posted by SMD

New watch is more than fair.

+ a free one if they will

[sajuro]

I buy that in euro and I didn't it by my self

In AD i didn't check 100%

And i fond it in next morning

But now AD told me he can change new screw for me but for new bracelet need to go to AD for see frist

[Andad]

Originally Posted by Baco Noir
A new bracelet? Seriously? You think they should give you a new bracelet for a damaged screw head? That’s insane.

A new screw is justifiable, but seems you might have some screws loose yourself.



If you can’t see the damage on the link Roger you should have gone to SpecSavers and tightened your screws.

Minimum would be to replace the damaged link(s) and screw(s).

There, that wasn’t too difficult was it?

Tough crowd.

[PJ S]

Originally Posted by Baco Noir

First or second language, asking for a new bracelet for a damaged screw it absurd. Screw, yes. Link if damaged, yes - hard to tell from the photo. Bracelet, laughable.

Do you really still want to be that guy who ridicules a new non-native English speaking/writing member for using the wrong terminology?
Here’s a novel thought… help him understand better which words/parts he should be seeking to have replaced, instead of trying to denigrate him.

[Baco Noir]

Originally Posted by PJ S

Do you really still want to be that guy who ridicules a new non-native English speaking/writing member for using the wrong terminology?

Here’s a novel thought… help him understand better which words/parts he should be seeking to have replaced, instead of trying to denigrate him.

If he meant link rather than bracelet, sure I’ll apologize.

He said bracelet and there are unfortunately a lot of self entitled users here who “mean” bracelet or dang, for that matter, expect full watch replacement for a damaged screw. You’ve been here long enough to read the threads to know exactly what I’m talking about so get off my case.

[Baco Noir]

Originally Posted by directioneng

Originally Posted by Baco Noir
A new bracelet? Seriously? You think they should give you a new bracelet for a damaged screw head? That’s insane.

A new screw is justifiable, but seems you might have some screws loose yourself.



If you can’t see the damage on the link Roger you should have gone to SpecSavers and tightened your screws.

Minimum would be to replace the damaged link(s) and screw(s).

There, that wasn’t too difficult was it?

Tough crowd.

I was looking on the iPhone but on the PC I do see the damage around the link too, so yes, asking for the link to be replaced is valid.

And YES, I do wear reading glasses and am due for an annual exam! LOL

[RolexZen]

Originally Posted by Baco Noir

I was looking on the iPhone but on the PC I do see the damage around the link too, so yes, asking for the link to be replaced is valid.

And YES, I do wear reading glasses and am due for an annual exam! LOL

Honestly, even on 1920x1080 23" monitor, I can't tell what I'm seeing in OP's picture. It almost looks like the link and screw are wrapped in plastic, but I *think* that's just light reflection on... dents or scrapes?

And I, too, am overdue for my annual eye exam!

[TheDude]

I don’t care how anyone behaves, these threads are gold. Everyone carry on as you were...

Enjoyable.

OP, I hope it works out.


Sent from my iPhone using Tapatalk

[situasian]

Originally Posted by Baco Noir

A new bracelet? Seriously? You think they should give you a new bracelet for a damaged screw head? That’s insane.

A new screw is justifiable, but seems you might have some screws loose yourself.

Sent from my iPhone using Tapatalk

[masterserg]

You ppl are too sensitive ... AD f***d it up, they should do whatever they need to do to fix it ... whatever that is ... likely a link or two. I would be upset if it were me.

[Cesium137]

Originally Posted by masterserg

You ppl are too sensitive ... AD f***d it up, they should do whatever they need to do to fix it ... whatever that is ... likely a link or two. I would be upset if it were me.

Agreed. Too many put the AD on a pedestal. If the AD screwed up they oughta make it right and then some. If you think that is an entitled attitude, you need to re-evaluate some things.

[Baco Noir]

Originally Posted by Cesium137

Agreed. Too many put the AD on a pedestal. If the AD screwed up they oughta make it right and then some. If you think that is an entitled attitude, you need to re-evaluate some things.

Read the 1st post. It was a “bracelet” replacement request which has now been determined to be a misunderstanding due to English being a second language.

[Tomas Eriksson]

I’m curious to hear what AD that caused this.