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shawn13ca · 12 July 2019, 04:13 PM

I am not satisfied with this service delay. 6 to 8 weeks is 2 months! It was maybe acceptable in 1978, just like ordering from the Sears catalog was still considered efficient. But not anymore. They should have more than service center in Canada, especially since they are so loose on quality control at the swiss shop. Just the amount of people on this forum who had to send back a watch for lint, dust, misaligned dials, bad paint or lume means that if we are just a small sample of rolex owners there is a tremendous amount of warranty repairs to do. Just add regular services after all this. Time for Rolex to do something to shorten this delay.

12 July 2019, 04:13 PM	#1
shawn13ca "TRF" Member Join Date: Jul 2019 Location: Canada Posts: 300	I am not satisfied with this service delay. 6 to 8 weeks is 2 months! It was maybe acceptable in 1978, just like ordering from the Sears catalog was still considered efficient. But not anymore. They should have more than service center in Canada, especially since they are so loose on quality control at the swiss shop. Just the amount of people on this forum who had to send back a watch for lint, dust, misaligned dials, bad paint or lume means that if we are just a small sample of rolex owners there is a tremendous amount of warranty repairs to do. Just add regular services after all this. Time for Rolex to do something to shorten this delay.

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