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Heringsdorf · 24 January 2018, 01:44 AM

Quote:

Originally Posted by Bigblu10

Boom! OCD will drive you to be an unhappy person looking for perfection where it doesn't exist.

I wouldn’t call it OCD. My two other Stainless Rolex Watches have perfect dials. This one has two blemishes on the dial. I’m not ok with paying this kind of money and then receive a blemished dial.

Heringsdorf · 24 January 2018, 01:47 AM

Quote:

Originally Posted by Wcdhtwn

I'd keep it. These are tiny and not worth the hassle of returning and potentially dealing with an angry seller who thinks you are nitpicking.

Not worth it? I don’t agree when considering the price point. If I would have bought this at a crazy good price, I would probably just send it to RSC. But not at 23k.

Wcdhtwn · 24 January 2018, 02:02 AM

Quote:

Originally Posted by Heringsdorf

Not worth it? I don’t agree when considering the price point. If I would have bought this at a crazy good price, I would probably just send it to RSC. But not at 23k.

I agree $23K is a lot of money. But new at an AD these are another $10K+. So I'd say you got a pretty good deal, for what it is. If you are determined to return it then go for it. I can't say what's "worth it" for you, but if it were me I'd just enjoy the watch. Not to make ebay the culprit here, but I also would have purchased through a trusted seller. I look at watches online a lot, too much, and it never occurs to me to go to ebay to look.

tom73 · 24 January 2018, 02:22 AM

From all I read about Rolex on the web, how did this get past their quality control.

If you saw it, they should have caught it????

Heringsdorf · 24 January 2018, 02:27 AM

Quote:

Originally Posted by tom73

From all I read about Rolex on the web, how did this get past their quality control.

If you saw it, they should have caught it????

I would think so too. When I took it to the AD yesterday, he was also surprised about this. He said that it should be send to Rolex.

CRM114 · 24 January 2018, 02:57 AM

Quote:

Originally Posted by peterpl

This is why you never take a loupe to any watch.

You WILL find something wrong if looking hard enough.

I've louped and louped the hell out of my Grand Seiko Hi-Beat GMTs and still haven't found anything wrong with them. But it is true that one should prepare themselves for some disappointment louping a Rolex. It's best not to do it.

Heringsdorf · 24 January 2018, 03:43 AM

Quote:

Originally Posted by CRM114

I've louped and louped the hell out of my Grand Seiko Hi-Beat GMTs and still haven't found anything wrong with them. But it is true that one should prepare themselves for some disappointment louping a Rolex. It's best not to do it.

Exactly my point, no blemishes on other ones, and if you find one this should be addressed. We are not talking about a $500 Watch in the end.

CRM114 · 24 January 2018, 03:49 AM

Quote:

Originally Posted by Heringsdorf

Exactly my point, no blemishes on other ones, and if you find one this should be addressed. We are not talking about a $500 Watch in the end.

I agree with you. One doesn't need a loupe to see the dial imperfections on that DD. For 23K I don't want any manufacturing dial imperfections visible to the naked eye.

If it were me, I'd return it without a 2nd thought.

Heringsdorf · 24 January 2018, 12:53 PM

Update
I texted with the seller about the defect, and he first didn’t want to accept it back since the protective stickers are gone now. He also said that it didn’t have any blemishes. I then send him the picture of the blemishes on the dial, and he stopped texting me. Then he send me a return label via FedEx and he accepted the return request over Ebay.

My worry now is that when he receives the watch back tomorrow, he might not issue me the refund since the stickers are not on the watch anymore. The reason for this is that I noticed the blemishes only several days later, once I took a closer look.
Anyone here had any experience with something like this?

JacksonStone · 24 January 2018, 12:59 PM

Quote:

Originally Posted by Heringsdorf

Update
I texted with the seller about the defect, and he first didn’t want to accept it back since the protective stickers are gone now. ...Then he send me a return label via FedEx and he accepted the return request over Ebay. My worry now is that when he receives the watch back tomorrow, he might not issue me the refund since the stickers are not on the watch anymore.

If he sent a return label after you told him about the missing stickers, it wouldn't make sense for him to deny the return upon receipt for that reason. If you're concerned, though, you might want to double check with him before sending it.

WJGESQ · 24 January 2018, 01:00 PM

Quote:

Originally Posted by Heringsdorf

Here is a picture of the two spots.
It’s hard to photograph it due to the reflection on the crystal.

Ouch.

Heringsdorf · 24 January 2018, 01:02 PM

Quote:

Originally Posted by WJGESQ

Ouch.

What do you mean with “ouch”?

JacksonStone · 24 January 2018, 01:04 PM

Quote:

Originally Posted by Heringsdorf

What do you mean with “ouch”?

He means those are some effed-up blemishes.

GFONG · 24 January 2018, 01:08 PM

Quote:

Originally Posted by Heringsdorf

Update
I texted with the seller about the defect, and he first didn’t want to accept it back since the protective stickers are gone now. He also said that it didn’t have any blemishes. I then send him the picture of the blemishes on the dial, and he stopped texting me. Then he send me a return label via FedEx and he accepted the return request over Ebay.

My worry now is that when he receives the watch back tomorrow, he might not issue me the refund since the stickers are not on the watch anymore. The reason for this is that I noticed the blemishes only several days later, once I took a closer look.
Anyone here had any experience with something like this?

Since he issued the return label after knowing the label was removed. I believe he will honor the refund.

Do it have any clauses in eBay to protect the buyers when returning goods?

Cato · 24 January 2018, 01:11 PM

Let Rolex fix it.

Don't stress too much over these little "imperfections." It makes your watch unique.

Most of us get over those little things after awhile. It's like a new car - the first scratch hurts, then you can really enjoy your ride.

Rad22 · 24 January 2018, 01:35 PM

I agree with the OP. 23k is 23k. It doesn’t matter if it’s discounted or not. Having these imperfections on my watch would drive me nuts.

Did you by any chance by this with an AMEX?

Sent from my iPhone using Tapatalk

Heringsdorf · 24 January 2018, 03:10 PM

Quote:

Originally Posted by Rad22

I agree with the OP. 23k is 23k. It doesn’t matter if it’s discounted or not. Having these imperfections on my watch would drive me nuts.

Did you by any chance by this with an AMEX?

Sent from my iPhone using Tapatalk

No I paid with PayPal. Just dropped the watch off at FedEx this afternoon.
The seller should have it by Thursday morning.
I just hope he will just issue me the full refund, and not try to go the partial refund route.

JacksonStone · 24 January 2018, 03:36 PM

I wish you luck. Keep us posted.

kauffee · 24 January 2018, 03:56 PM

You’re very lucky the seller is offering a refund. He obviously did not knowingly sell you blemished goods, given how tiny those defects are. Many ADs would not accept the return either. Once you buy the watch it’s yours, and any defects are handled by the Rolex warranty. I almost feel bad for the seller... he has to offer the refund to keep his eBay reputation but the fault belongs to Rolex. Tough business I guess.

I’m assuming you can easily find the same deal elsewhere right? Otherwise why not just have Rolex swap the dial?

TitanCi · 24 January 2018, 04:11 PM

It depends on how much magnification is needed to see it, to me. To the naked eye? It'd bug me. I put my 116600 dial up in a microscope and oh man, the "W" in SWISS has two microscopic smaller than pinpoint holes missing in it. At the bottoms of the W. Then I realized what I was doing, stopped doing that, and enjoy my 116600.

Sent from my iPhone using Tapatalk

Heringsdorf · 24 January 2018, 04:20 PM

Quote:

Originally Posted by TitanCi

It depends on how much magnification is needed to see it, to me. To the naked eye? It'd bug me. I put my 116600 dial up in a microscope and oh man, the "W" in SWISS has two microscopic smaller than pinpoint holes missing in it. At the bottoms of the W. Then I realized what I was doing, stopped doing that, and enjoy my 116600.

Sent from my iPhone using Tapatalk

You can definitely see it with the naked eye, you have to focus on it but it’s absolutely visible.
No need to magnify.

TitanCi · 24 January 2018, 04:23 PM

Quote:

Originally Posted by Heringsdorf

You can definitely see it with the naked eye, you have to focus on it but it’s absolutely visible.

No need to magnify.

Then I'm glad you got a return. TBH, for that amount of money, It should have a perfect dial; but I don't think the other blem is a hair, probably paint

Sent from my iPhone using Tapatalk

Heringsdorf · 24 January 2018, 04:24 PM

Quote:

Originally Posted by kauffee

You’re very lucky the seller is offering a refund. He obviously did not knowingly sell you blemished goods, given how tiny those defects are. Many ADs would not accept the return either. Once you buy the watch it’s yours, and any defects are handled by the Rolex warranty. I almost feel bad for the seller... he has to offer the refund to keep his eBay reputation but the fault belongs to Rolex. Tough business I guess.

I’m assuming you can easily find the same deal elsewhere right? Otherwise why not just have Rolex swap the dial?

I know it’s not the sellers fault. But neither is it mine. Why should I have to deal with having to return it to Rolex for repair and wait for 3+ months?
I think that’s the dealers job to handle now. Since I just got it less than 10 days ago I’m returning it.

Heringsdorf · 24 January 2018, 04:26 PM

Quote:

Originally Posted by TitanCi

Then I'm glad you got a return. TBH, for that amount of money, It should have a perfect dial; but I don't think the other blem is a hair, probably paint

Sent from my iPhone using Tapatalk

Right, one hair and one paint imperfection.

Heringsdorf · 24 January 2018, 04:28 PM

Quote:

Originally Posted by TitanCi

Then I'm glad you got a return. TBH, for that amount of money, It should have a perfect dial; but I don't think the other blem is a hair, probably paint

Sent from my iPhone using Tapatalk

I also have a 116600, love that watch. Absolutely perfect dial, even under magnification.

SearChart · 24 January 2018, 05:12 PM

Quote:

Originally Posted by Heringsdorf

I wouldn’t call it OCD. My two other Stainless Rolex Watches have perfect dials. This one has two blemishes on the dial. I’m not ok with paying this kind of money and then receive a blemished dial.

These 'blemishes' are well within what is tolerated.

After servicing a watch we watchmakers need to look at the watch from 30cm away for about half a minute, can't see a spot then? Then it's good to go.
Sure we take a loupe as well, but what you show is really pushing it, I bet you can't see it with your naked eye.

Andad · 24 January 2018, 05:28 PM

I have OCD on QC when it comes to watches but that is one hell of a magnification to see those issues.

But there they are.

Your call.

adlerburg · 24 January 2018, 11:12 PM

I didn't see if the Ebay seller was an AD (did I miss that)? If AD, obviously Rolex would fix under warranty as others suggested. If seller is not AD, would Rolex even accept it from you as warranty work? Or would you have to pay for the repair? Or is it grey and you have to play the Tick-Tack-Warranty game?
Mick

psv · 24 January 2018, 11:37 PM

Best of luck. I don't think most ADs would even accept a refund after 10 days, especially since you removed stickers and worn the watch. Warranty work is warranty work, but that is between you and Rolex - and Rolex now demands a sales receipt along with the warranty card on any Rolex that wasn't purchased in the US for warranty work.

Juantxo · 25 January 2018, 12:16 AM

Quote:

Originally Posted by Gharddog03

Return for refund.

Agree.

24 January 2018, 01:35 PM	#46
Rad22 "TRF" Member Join Date: Jan 2018 Real Name: Mike! Location: Michigan Watch: Rolex Datejust 41 Posts: 971	I agree with the OP. 23k is 23k. It doesn’t matter if it’s discounted or not. Having these imperfections on my watch would drive me nuts. Did you by any chance by this with an AMEX? Sent from my iPhone using Tapatalk __________________ 116610LV 116500LN, 116520 white 126334 Jubilee, fluted, rhodium+diamond 126710 BLRO 326934 Blue

24 January 2018, 04:11 PM	#50
TitanCi "TRF" Member Join Date: Sep 2013 Location: California Posts: 555	Blemish on new Rolex Day-Date It depends on how much magnification is needed to see it, to me. To the naked eye? It'd bug me. I put my 116600 dial up in a microscope and oh man, the "W" in SWISS has two microscopic smaller than pinpoint holes missing in it. At the bottoms of the W. Then I realized what I was doing, stopped doing that, and enjoy my 116600. Sent from my iPhone using Tapatalk

24 January 2018, 05:28 PM	#57
Andad 2024 SubLV41 Pledge Member Join Date: Nov 2006 Real Name: Eddie Location: Australia Watch: A few. Posts: 37,527	I have OCD on QC when it comes to watches but that is one hell of a magnification to see those issues. But there they are. Your call. __________________ E

24 January 2018, 02:22 AM	#34
tom73 "TRF" Member Join Date: Jan 2013 Location: boston Posts: 11	From all I read about Rolex on the web, how did this get past their quality control. If you saw it, they should have caught it????

24 January 2018, 12:53 PM	#39
Heringsdorf "TRF" Member Join Date: Jan 2018 Location: Arizona Posts: 37	Update I texted with the seller about the defect, and he first didn’t want to accept it back since the protective stickers are gone now. He also said that it didn’t have any blemishes. I then send him the picture of the blemishes on the dial, and he stopped texting me. Then he send me a return label via FedEx and he accepted the return request over Ebay. My worry now is that when he receives the watch back tomorrow, he might not issue me the refund since the stickers are not on the watch anymore. The reason for this is that I noticed the blemishes only several days later, once I took a closer look. Anyone here had any experience with something like this?

24 January 2018, 01:11 PM	#45
Cato Banned Join Date: Oct 2008 Location: Land of the Lost Watch: 116610LN Posts: 2,201	Let Rolex fix it. Don't stress too much over these little "imperfections." It makes your watch unique. Most of us get over those little things after awhile. It's like a new car - the first scratch hurts, then you can really enjoy your ride.

24 January 2018, 03:36 PM	#48
JacksonStone Banned Join Date: Jul 2011 Location: Oregon Posts: 5,150	I wish you luck. Keep us posted.

24 January 2018, 03:56 PM	#49
kauffee 2024 SubLV41 Pledge Member Join Date: Jun 2008 Real Name: Matt Location: Portland, OR Watch: 116610LN, 116500LN Posts: 1,385	You’re very lucky the seller is offering a refund. He obviously did not knowingly sell you blemished goods, given how tiny those defects are. Many ADs would not accept the return either. Once you buy the watch it’s yours, and any defects are handled by the Rolex warranty. I almost feel bad for the seller... he has to offer the refund to keep his eBay reputation but the fault belongs to Rolex. Tough business I guess. I’m assuming you can easily find the same deal elsewhere right? Otherwise why not just have Rolex swap the dial?

24 January 2018, 11:12 PM	#58
adlerburg "TRF" Member Join Date: Nov 2017 Real Name: Mick Location: New England Watch: American Psycho DJ Posts: 18	I didn't see if the Ebay seller was an AD (did I miss that)? If AD, obviously Rolex would fix under warranty as others suggested. If seller is not AD, would Rolex even accept it from you as warranty work? Or would you have to pay for the repair? Or is it grey and you have to play the Tick-Tack-Warranty game? Mick

24 January 2018, 11:37 PM	#59
psv 2024 Pledge Member Join Date: Oct 2009 Location: USA & France Posts: 11,078	Best of luck. I don't think most ADs would even accept a refund after 10 days, especially since you removed stickers and worn the watch. Warranty work is warranty work, but that is between you and Rolex - and Rolex now demands a sales receipt along with the warranty card on any Rolex that wasn't purchased in the US for warranty work.

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