Blemish on new Rolex Day-Date

[Byrdguy]

You can see those with the naked eye?? You're picking fly shit out of pepper.

[Heringsdorf]

Originally Posted by Byrdguy

You can see those with the naked eye?? You're picking fly shit out of pepper.

Yes I can see them. When I buy such an expensive item, I expect it to be ‘perfect’ or something like this is indicated prior to purchase.
If you don’t mind slight blemishes on your watches, that’s your right. But I’m not happy with something like this.

[novae500]

for paying that much, i wouldnt take any exceptions to flaws. Good luck in getting refunded from the seller and better luck towards another watch. You work hard for your $$ expect the same in product you purchase.

[peterpl]

TBH I agree that these should not be on a brand new Day Date - especially when you spend this kind of money.

I've see worse nitpicking and some examples that were given to me direct from RSC was things like

1) The Dateflip not happening "exactly" at midnight
2) The Day or date wheels are like 1mm off centre - which you cant tell really depends on the angle but all watches can look off.
3) Tiny 2mm Hairline scratch on the gold minute hand that can only be seen under 15x loupe.
4) Common one if rehault not lining up at 12 exactly. This is a common issue and evident in ALOT of rolex's.

So I think ops problems are valid.

In reality if you look at ANY item long enough and hard enough you will find an imperfection or something slightly off somewhere. There is no such thing as perfect.

[JacksonStone]

Originally Posted by peterpl

The Dateflip not happening "exactly" at midnight

Anybody bothered by this must never have owned a watch with a 7750 movement.

[Bigblu10]

Originally Posted by Heringsdorf

No I paid with PayPal. Just dropped the watch off at FedEx this afternoon.
The seller should have it by Thursday morning.
I just hope he will just issue me the full refund, and not try to go the partial refund route.

What are you going to do with the refund? Source another watch from elsewhere?

[paltak]

I hope you insured the package through a third party company. FedEx only insures jewelry items up to $1k regardless the declared value. Occasionally you hear horror stories about seller claiming to have received an empty box. Good luck I hope all goes well.

Originally Posted by Heringsdorf

No I paid with PayPal. Just dropped the watch off at FedEx this afternoon.
The seller should have it by Thursday morning.
I just hope he will just issue me the full refund, and not try to go the partial refund route.

[fskywalker]

Originally Posted by Heringsdorf

Yes I can see them. When I buy such an expensive item, I expect it to be ‘perfect’ or something like this is indicated prior to purchase.
If you don’t mind slight blemishes on your watches, that’s your right. But I’m not happy with something like this.

Any word from seller yet?

[Heringsdorf]

Originally Posted by Bigblu10

What are you going to do with the refund? Source another watch from elsewhere?

Probably go with Davidsw

[Heringsdorf]

Originally Posted by paltak

I hope you insured the package through a third party company. FedEx only insures jewelry items up to $1k regardless the declared value. Occasionally you hear horror stories about seller claiming to have received an empty box. Good luck I hope all goes well.

It’s the prepaid and insured FedEx return label that the seller send me, as required by eBay.

[Justinmg]

Originally Posted by peterpl

This is why you never take a loupe to any watch.

You WILL find something wrong if looking hard enough.

Agree 100%

[Heringsdorf]

Originally Posted by Justinmg

Agree 100%

None of my other Rolex Watches have this issue.
I don’t agree with having to just accept a flaw on a watch at this price point.

[HogwldFLTR]

If the watch doesn't feel right it isn't. If you don't like it take care of it now because it won't get any better.

[Heringsdorf]

Originally Posted by fskywalker

Any word from seller yet?

The dealer received the watch back this morning, 12 hours ago, and I still haven’t received my refund from him.

[crowncollection]

if you bought it new is it under rolex warranty

[JacksonStone]

Originally Posted by crowncollection

if you bought it new is it under rolex warranty

Did you read the first post...or the last?

[Heringsdorf]

Originally Posted by crowncollection

if you bought it new is it under rolex warranty

Yes it has Rolex warranty, but that’s not the point.
I returned the watch due to some blemishes on the dial.

[Heringsdorf]

Update!
Seller just send me a refund for the watch. So everything worked out fine.
Thank you all who contributed to this thread.

[lahainabry]

Originally Posted by DocHorton

Ebay is probably safer than TRF where most sellers want a bank wire. Zero protection there. With Ebay you can pay via Paypal with a credit card = 100% protection.

Even if you get scammed you are going to get your money back.

I usually purchase from an AD. I am very uncomfortable with a wire transfer. Ebay is about like Craigslist, I would not do them.

[Heringsdorf]

Originally Posted by lahainabry

I usually purchase from an AD. I am very uncomfortable with a wire transfer. Ebay is about like Craigslist, I would not do them.

No wire transfer. I use PayPal, which has buyer protection.

[SkyKing31]

Originally Posted by Heringsdorf

Yes I didn’t pay retail for it, but 23K aren’t cheap either. I guess I expected not these imperfections on such a watch.
My sea-dweller 4000 has nothing like this, and costs one third.

At 23k for a 118238,those blemishes no matter how small would be the only thing I noticed which would make me unhappy. Now, if we were talking about a 1601, or a 16013 then I could see overlooking the blemishes, but this isn't the case.

Is it possible to contact the seller, and see if he is willing to cover the cost of repair? If not, then I would consider returning the watch and getting a full refund.

[lahainabry]

Originally Posted by Heringsdorf

Update!
Seller just send me a refund for the watch. So everything worked out fine.
Thank you all who contributed to this thread.

Awesome! Glad it worked out for you. BTW, each and every Rolex I own has a little imperfection something. I consider it character.

[SkyKing31]

Originally Posted by lahainabry

Awesome! Glad it worked out for you. BTW, each and every Rolex I own has a little imperfection something. I consider it character.

I never have any of mine polished, because I kind of like the battle scars lol

[GFONG]

Originally Posted by Heringsdorf

Update!
Seller just send me a refund for the watch. So everything worked out fine.
Thank you all who contributed to this thread.

Awesome! Congrats!

New hunting begins.

[Rock]

Good result, Heringsdorf.
I think it is good that sellers (be they eBay, Grey or ADs) understand that there is an expected standard for an expensive product and where that isn't met, the buyer has the right to return the item for an immediate and unquestioned refund.
Too often we hear about vendors offering to 'rectify' faults on a brand-new product.
NO! it should be replaced or refunded.

[toucan]

Grats OP , glad it all worked out.