ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
24 December 2020, 02:01 AM | #151 |
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Join Date: Dec 2020
Location: .
Posts: 2,918
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RSC UK fail follow up
I agrre with you 100% and don't join the club of not sending a watch for service to a RSC. Rolex sav (service après vente) in Geneva is superb! That might be different with others RSC's.
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24 December 2020, 02:33 AM | #152 |
"TRF" Member
Join Date: Jun 2019
Real Name: Jaime
Location: Washington
Watch: 116613LB "Bluesy"
Posts: 218
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Congratulations! Such a great outcome.
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24 December 2020, 08:20 AM | #153 |
"TRF" Member
Join Date: Feb 2017
Location: Bursa
Watch: 116500LN
Posts: 493
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Enjoy your new watch :) Thats how Rolex is Rolex today. Doesnt matter if its a service case or not since its not an engine block.
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24 December 2020, 10:03 AM | #154 | |
"TRF" Member
Join Date: Mar 2012
Location: Brisbane
Watch: DSSD
Posts: 8,064
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Quote:
Fundamentally it is the same as a set of wheels when it comes to resale to anybody who is not totally ignorant. |
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24 December 2020, 10:20 AM | #155 | |
Banned
Join Date: Dec 2018
Location: DFW, TX
Posts: 2,149
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Glad to see this saga come to a positive ending! Nice to see Rolex came through and did the right thing. Makes me comfortable spending money with them vs other brands.
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25 December 2020, 08:48 AM | #156 |
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Join Date: Oct 2019
Location: Nomadic
Posts: 221
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Rolex have just restored their reputation in my eyes. I don’t think the original problem represents bad customer service - these things can happen. But how it is then dealt with does represent the level of service they provide. Because they are fixing it and going to the trouble of providing a same serial number case I am impressed. I have been thinking for a while that they don’t care but am very pleased to be proven wrong. They have just managed to turn a negative story into a reassuring positive one.
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25 December 2020, 12:09 PM | #157 |
"TRF" Member
Join Date: Feb 2016
Location: UK
Posts: 396
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After contemplating for a bit I've decided to do what I originally bought the Kermit for....to wear it.
So on the stroke of midnight Xmas eve/morning I pulled the stickers and put it on my wrist. Merry Christmas everyone Sent from my SM-G970F using Tapatalk |
25 December 2020, 12:45 PM | #158 |
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Join Date: Sep 2020
Location: Toronto
Posts: 20
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this was a great thread from beginning to end. rollercoaster of emotions
glad for you OP! |
25 December 2020, 01:28 PM | #159 |
2024 Pledge Member
Join Date: May 2015
Real Name: Mike
Location: Pacific Northwest
Watch: 116610LV 16710 SD
Posts: 10,653
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I am really curious as to how they will try to resolve this.
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25 December 2020, 01:50 PM | #160 | |
2024 SubLV41 Pledge Member
Join Date: Nov 2015
Real Name: Grant
Location: U.S.
Watch: GMT 1675 PCG Gilt
Posts: 5,850
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Quote:
Darn good idea!! Cheers and well done! Wear in good health.
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Just another WIS who loves to trade... |
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25 December 2020, 04:17 PM | #161 | |
"TRF" Member
Join Date: Jun 2017
Real Name: Tony
Location: Global
Watch: All of them.
Posts: 1,141
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Quote:
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25 December 2020, 11:56 PM | #162 |
"TRF" Member
Join Date: Sep 2020
Location: Toronto
Posts: 20
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26 December 2020, 12:06 AM | #163 |
"TRF" Member
Join Date: Oct 2019
Real Name: Neal
Location: Point Loma
Watch: ing the river flow
Posts: 2,856
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Good move!
__________________
. Sub No Date (14060); Tudor Ranger; Explorer (124270); Day Date (18238) stolen by wife; CasiOak. |
26 December 2020, 12:52 AM | #164 |
2024 SubLV41 Pledge Member
Join Date: Nov 2010
Location: North Carolina
Watch: Rolex/Others
Posts: 47,776
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Good move. Enjoy your watch.
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Tags |
customer service , service centre |
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