UK Servicing

[john1]

Hi All

Is it possible to send my watch directly to Rolex Bexley for servicing ?

Is it preferrable to send it directly rather than through an AD ?

What are the pros and cons ?

Any help much appreciated.

Thanks

[The GMT Master]

Originally Posted by john1

Hi All

I've just bought a D series GMT Master II and would like to have it serviced.

Is it possible to send the watch directly to Rolex Bexley for servicing ?

Is it preferrable to send it directly rather than through an AD ?

What are the pros and cons ?

Any help much appreciated.

Thanks

You can do, but you're looking at a 12-14 week wait at present. The only benefit of using an AD is to take advantage of their insurance and letting them take care of the P and P

[mopsey]

I'm lucky enough to live only an hours drive from RSC Bexley and can honestly say that they are a delight to deal with. From the girls on the phone to the front of house watchmaker, i've had immpeccable service. All done direct.

[mactrack]

As my two Rolexes were bought this year and last servicing is a little way off but does anyone know if Ernest Jones add a handling charge, or other uplift, to the Rolex service cost?

I only ask becasue I live within 15 mins drive of Bexley but have a 10% Signet Discount card and wondered whether going direct would actually end up costing me more?Thanks.

[PeterT]

Originally Posted by mactrack

As my two Rolexes were bought this year and last servicing is a little way off but does anyone know if Ernest Jones add a handling charge, or other uplift, to the Rolex service cost?

I only ask becasue I live within 15 mins drive of Bexley but have a 10% Signet Discount card and wondered whether going direct would actually end up costing me more?Thanks.

If you get an Ernest Jones store card you are entitled to 20% discount on servicing.
The amount has to go on the card but then pay it off when the bill drops through the letter box.

Peter