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Old 24 December 2009, 05:19 PM   #1
thedude47
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anyone here use tourneau for repairs?

I just bought a pre owned 1994 two toned datejust 3 days ago.I noticed a tiny scuff on the crystal near the crown yesterday and it burns my soul because i just bought this classic watch.I took it into torneau to get the crystal replaced and was wondering if anyone on this sight has used there service dept before?,and how much do you think it will cost?

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Old 25 December 2009, 03:31 AM   #2
kyle L
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Quote:
Originally Posted by thedude47 View Post
I just bought a pre owned 1994 two toned datejust 3 days ago.I noticed a tiny scuff on the crystal near the crown yesterday and it burns my soul because i just bought this classic watch.I took it into torneau to get the crystal replaced and was wondering if anyone on this sight has used there service dept before?,and how much do you think it will cost?

I have heard many bad things about Tourneau, many of them complaints. Maybe it was just a bad watchmaker, but a while back my father took his Cartier to get the battery changed. They charged him $100, and they made scratches all over his caseback and they put back the gasket wrong. You might get more scratches coming out of service than going in.
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Old 25 December 2009, 05:21 AM   #3
SLS
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Quote:
Originally Posted by kyle L View Post
I have heard many bad things about Tourneau, many of them complaints. Maybe it was just a bad watchmaker, but a while back my father took his Cartier to get the battery changed. They charged him $100, and they made scratches all over his caseback and they put back the gasket wrong. You might get more scratches coming out of service than going in.
X2, there are better options in NY, such as the Rolex Service Center in NY. They may require a service as well, but at least you know it is in the right hands.
Scott
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Old 30 January 2010, 04:24 PM   #4
mikelprz
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Bad service and watch tech's seem to always improperly adjust or service the watch.
I had 2 poor experiences with them, and will no longer deal with them. Better to find another place to service your watch.
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Old 31 January 2010, 12:56 PM   #5
Speed
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Go to "Turdneau" to browse...that's it.
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Old 31 January 2010, 12:57 PM   #6
Renoir
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x2, there are better options in ny, such as the rolex service center in ny. They may require a service as well, but at least you know it is in the right hands.
Scott
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Old 7 February 2010, 12:55 PM   #7
Lamone
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Tourneau, god forbid!
Try these guys, http://www.watchrepairny.com/compone...,12/Itemid,51/ they're great.
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Old 7 February 2010, 01:53 PM   #8
sakuraba
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You're already in NY, why not just go to the RSC in NY?
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Old 8 February 2010, 01:54 AM   #9
MikeyTX
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Icon13 And the O/P is where ?

Another one post Charlie.
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Old 8 February 2010, 04:14 PM   #10
mikelprz
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Poor service.

Don't let them mess with your watch.
They will screw it up.
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Old 12 February 2010, 02:50 PM   #11
thedude47
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I just got my Dj back today and i must say Torneau serviced my watch very well,Its well shined and the movement and everything is up to par.It cost me 850$ for all the repairs but it was worth it.
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Old 12 February 2010, 02:55 PM   #12
ParisDakarBmw
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Torneau is expensive Also!
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Old 13 February 2010, 12:00 AM   #13
MikeyTX
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Quote:
Originally Posted by thedude47 View Post
I just got my Dj back today and i must say Torneau serviced my watch very well,Its well shined and the movement and everything is up to par.It cost me 850$ for all the repairs but it was worth it.
You are one of the few that has been happy with their work.
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