ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

WatchnRoll · 2 April 2010, 07:51 AM

I've had my Deep Sea now about 10 days. I was sitting in my car waiting at a light with the sun roof open...checking out my watch with the sunshine right on it and glaring at me is something that shouldn't be there...

There is something between the L and O on the Ring Lock System writing on the inner bezel.

I took pics and I'm sending to my AD...I am sitting here dreading the idea of having to ship the watch and wait weeks to get it back. I'm actually depressed thinking about it.

I know there is no choice but to send it in...I mean who could live with it there? Plus the crazy part is I didn't notice it until today which is beyond weird because I've looked at this watch a thousand times since I bought it.

I've even looked in other pictures I've taken recently and it wasn't visible...it's only noticeable if you look super super close and in the right light but CAN YOU BELIEVE SOMETHING IS INSIDE???

Captainz · 2 April 2010, 08:00 AM

Quote:

Originally Posted by WatchnRoll

I've had my Deep Sea now about 10 days. I was sitting in my car waiting at a light with the sun roof open...checking out my watch with the sunshine right on it and glaring at me is something that shouldn't be there...

There is something between the L and O on the Ring Lock System writing on the inner bezel.

I took pics and I'm sending to my AD...I am sitting here dreading the idea of having to ship the watch and wait weeks to get it back. I'm actually depressed thinking about it.

I know there is no choice but to send it in...I mean who could live with it there? Plus the crazy part is I didn't notice it until today which is beyond weird because I've looked at this watch a thousand times since I bought it.

I've even looked in other pictures I've taken recently and it wasn't visible...it's only noticeable if you look super super close and in the right light but CAN YOU BELIEVE SOMETHING IS INSIDE???

What a Beautiful Watch! You will get this resolved, NO PROB!

CZ

Mystro · 2 April 2010, 08:01 AM

Man that sucks. I see it. Now every time you look at your watch it will jump out at you cause you know its there.

meloncap78 · 2 April 2010, 08:03 AM

It looks almost like a little piece of pencil eraser. That definitely would bug me. Sending it in would be the right thing to do.

t e x · 2 April 2010, 08:08 AM

AD's should have loaner watches when something like this happens

SLS · 2 April 2010, 08:10 AM

That stinks! If your AD has an onsite watchmaker, it could be a quick fix.

Captainz · 2 April 2010, 08:12 AM

Lets us know the outcome.

Mockingbird · 2 April 2010, 08:13 AM

Ugh, I hate it when these things slip through Rolex's quality control. SEND IT IN!

spuds · 2 April 2010, 08:17 AM

Yep that'd drive me nuts too!!

Hope it's resolved expediently for you mate....

looking to buy · 2 April 2010, 08:22 AM

It is a microphone that the government is requiring in all new watches. It allows them to listen in to your conversations. Standard issue these days>

WatchnRoll · 2 April 2010, 08:56 AM

Thanks guys. I'm so upset about this that my family doesn't even want to be around me....

I mean this damn thing is brand new and now I have to part with it. It takes away the joy of owning it and really just pisses me off to no end!

Joey_V · 2 April 2010, 09:04 AM

Quote:

Originally Posted by t e x

AD's should have loaner watches when something like this happens

That's an awesome idea!!

moviefreak · 2 April 2010, 09:13 AM

Quote:

Originally Posted by WatchnRoll

Thanks guys. I'm so upset about this that my family doesn't even want to be around me....

I mean this damn thing is brand new and now I have to part with it. It takes away the joy of owning it and really just pisses me off to no end!

If it is brand new change it for another one...

STEELINOX · 2 April 2010, 09:31 AM

I see it clearly. But if I were you, I would best leaves it alone. I mean common, is "this" the reason you want to send it to someone? Really think about what you are asking...
Its not like its running +10/day, really understand what is implied when this timepiece leaves your possession for this slight QC issue. Its guaranteed "Heartache" !
Just enjoy your watch...

WatchnRoll · 2 April 2010, 09:33 AM

Quote:

Originally Posted by moviefreak

If it is brand new change it for another one...

Could that be an option? If it is...I want a new one.

I mean...any defect like this from a brand new from the Factory watch is unacceptable. I had to order it and wait 2 weeks for it so it was brand new.

I'm going to ask tomorrow for a new one. I know they will say...send it to us first and we will let you know but I think for me...the only option is a new one...I can't deal waiting weeks for a watch that I just bought and have worn for 10 days now. It will be torture.

I know there can be worst things in life...I know this...but why does this hurt so much! ARGHHHHHHH!!!!!

Captainz · 2 April 2010, 09:46 AM

Quote:

Originally Posted by WatchnRoll

Could that be an option? If it is...I want a new one.

I mean...any defect like this from a brand new from the Factory watch is unacceptable. I had to order it and wait 2 weeks for it so it was brand new.

I'm going to ask tomorrow for a new one. I know they will say...send it to us first and we will let you know but I think for me...the only option is a new one...I can't deal waiting weeks for a watch that I just bought and have worn for 10 days now. It will be torture.

I know there can be worst things in life...I know this...but why does this hurt so much! ARGHHHHHHH!!!!!

Rolex is at fault.

Make sure your AD takes your side and does all the leg work. Maybe your AD will just swap watches with you??

If you have to send it in, Make sure your AD gives you a GMT FOR HALF OFF, a token for "pissing" you off!

I am so sorry this has happened, and you are rightfully frustrated. Like I said it will be all right in the end. Dont get too worked up.

CZ

WatchnRoll · 2 April 2010, 09:52 AM

Quote:

Originally Posted by STEELINOX

I see it clearly. But if I were you, I would best leaves it alone. I mean common, is "this" the reason you want to send it to someone? Really think about what you are asking...
Its not like its running +10/day, really understand what is implied when this timepiece leaves your possession for this slight QC issue. Its guaranteed "Heartache" !
Just enjoy your watch...

I know what you are saying but truthfully I couldn't live with a defect when spending this kind of money. It's too much to have a defect at all.

It will be hell parting with it but I don't see other options

STEELINOX · 2 April 2010, 09:53 AM

Quote:

Originally Posted by Captainz

Rolex is at fault.

Make sure your AD takes your side and does all the leg work. Maybe your AD will just swap watches with you??

If you have to send it in, Make sure your AD gives you a GMT FOR HALF OFF, a token for "pissing" you off!

I am so sorry this has happened, and you are rightfully frustrated. Like I said it will be all right in the end. Dont get too worked up.

CZ

Yeah right, send it thru as many "hands" as possible; then you increase your chances for more problem(s) EXPONENTIALLY !

If your gonna send it back- send it direct to ROLEX~YOURSELF !
Especially if the AD isnt gonna give you a new "replacement" (which they shuld, but they wont)...

STEELINOX · 2 April 2010, 09:55 AM

Quote:

Originally Posted by WatchnRoll

I know what you are saying but truthfully I couldn't live with a defect when spending this kind of money. It's too much to have a defect at all.

It will be hell parting with it but I don't see other options

Find yourself a watchmaker with a ROLEX caseback wrench and have him open it - vacuum the thing out. You may want to talk to Leo, he's got a watchmaker that can deal with this and prolly on a walk-in basis.
You go sendin this thru channels and the chance of ''you'll be sorry" increases...

Captainz · 2 April 2010, 09:55 AM

Quote:

Originally Posted by STEELINOX

Yeah right, send it thru as many "hands" as possible; then you increase your chances for more problem(s) EXPONENTIALLY !

If your gonna send it back- send it direct to ROLEX~YOURSELF !
Especially if the AD isnt gonna give you a new "replacement" (which they shuld, but they wont)...

I agree with you. However if the AD is reputable, they should just swap the timepiece for a new one.

CZ

CoopJr · 2 April 2010, 09:58 AM

Quote:

Originally Posted by meloncap78

It looks almost like a little piece of pencil eraser.

I thought the exact same thing.

fazman · 2 April 2010, 10:04 AM

I would be firm, kind a persistent with the AD...at only 10 days old, he should swap it out.

WatchnRoll · 2 April 2010, 10:27 AM

Quote:

Originally Posted by meloncap78

It looks almost like a little piece of pencil eraser. That definitely would bug me. Sending it in would be the right thing to do.

It does have some kind of pink tint to it...it's beyond bizarre.

I am going to be firm about getting another one. Not sure how likely that is but I have already sent multiple people to this AD as well so I expect royal treatment.

Captainz · 2 April 2010, 10:30 AM

Quote:

Originally Posted by WatchnRoll

It does have some kind of pink tint to it...it's beyond bizarre.

I am going to be firm about getting another one. Not sure how likely that is but I have already sent multiple people to this AD as well so I expect royal treatment.

Actually,

I told him I would buy a GMT or SD from him.. He better rectify this!

It looks like a miniscule piece of the gasket or some o-ring..

CZ

WatchnRoll · 2 April 2010, 10:32 AM

Quote:

Originally Posted by Captainz

Actually,

I told him I would buy a GMT or SD from him.. He better rectify this!

It looks like a miniscule piece of the gasket or some o-ring..

CZ

Captainz, thanks man. I'm sure it will be taken care of.

Hooper · 2 April 2010, 10:59 AM

Quote:

Originally Posted by meloncap78

It looks almost like a little piece of pencil eraser. That definitely would bug me. Sending it in would be the right thing to do.

Im the same way !! must be my OCD lol, if I know its there thats all I see ! I feel for ya brother. But fear not, you'll get her back better than before

bewithabob · 2 April 2010, 11:05 AM

toss it back to the dealer

lordcon · 2 April 2010, 11:11 AM

I wish I could say thats the first time ive seen lint/dust particles under the crystal on a Rolex....but unfortunately i have had this happen to several of my new watches.

-j

WatchnRoll · 2 April 2010, 11:21 AM

Quote:

Originally Posted by lordcon

I wish I could say thats the first time ive seen lint/dust particles under the crystal on a Rolex....but unfortunately i have had this happen to several of my new watches.

-j

And what did you do once you discovered it? Did you send them back? Get new ones?

Thanks

WatchnRoll · 2 April 2010, 11:25 AM

So I went back to some pictures I took when I first got the watch and wanted to see if it was there...

Sure enough...it was on there one of the first nights I got it.

Here is a picture. LOOK BETWEEN THE L and O on RING LOCK SYSTEM. The pink thing in there...what could that be? JEEZ!!!!!

2 April 2010, 07:51 AM	#1
WatchnRoll "TRF" Member Join Date: Feb 2010 Location: Florida Posts: 538	Not an April Fools joke...there is something inside my dial!!! :( I've had my Deep Sea now about 10 days. I was sitting in my car waiting at a light with the sun roof open...checking out my watch with the sunshine right on it and glaring at me is something that shouldn't be there... There is something between the L and O on the Ring Lock System writing on the inner bezel. I took pics and I'm sending to my AD...I am sitting here dreading the idea of having to ship the watch and wait weeks to get it back. I'm actually depressed thinking about it. I know there is no choice but to send it in...I mean who could live with it there? Plus the crazy part is I didn't notice it until today which is beyond weird because I've looked at this watch a thousand times since I bought it. I've even looked in other pictures I've taken recently and it wasn't visible...it's only noticeable if you look super super close and in the right light but CAN YOU BELIEVE SOMETHING IS INSIDE??? __________________ Navitimer 01 on Black Leather Strap

2 April 2010, 08:10 AM	#6
SLS "TRF" Member Join Date: Aug 2006 Real Name: Scott Location: GMT -7 Watch: GMT's & Sub's Posts: 10,401	That stinks! If your AD has an onsite watchmaker, it could be a quick fix. __________________ "The bitterness of poor quality remains long after the sweetness of lower price is forgotten." -Benjamin Franklin Member No. 922

2 April 2010, 08:17 AM	#9
spuds "TRF" Member Join Date: Nov 2009 Real Name: Dan Location: Essex, UK Watch: West Ham! COYI!! Posts: 7,941	Yep that'd drive me nuts too!! Hope it's resolved expediently for you mate.... __________________ Onwards & Upwards Rodders...... Onwards & Upwards. Life is not about how fast you can run or how high you can climb........... It's about how well you can bounce!! TRF HALL OF FAME JANUARY 2010

2 April 2010, 08:22 AM	#10
looking to buy "TRF" Member Join Date: May 2008 Real Name: Bob Location: Paradise CA Posts: 920	It is a microphone that the government is requiring in all new watches. It allows them to listen in to your conversations. Standard issue these days> __________________ 16610 Submariner - 116710 GMT II C - 16570 Explorer II - 126710BLRO GMT II (Pepsi) - 116300 Datejust II

2 April 2010, 08:56 AM	#11
WatchnRoll "TRF" Member Join Date: Feb 2010 Location: Florida Posts: 538	Thanks guys. I'm so upset about this that my family doesn't even want to be around me.... I mean this damn thing is brand new and now I have to part with it. It takes away the joy of owning it and really just pisses me off to no end! __________________ Navitimer 01 on Black Leather Strap

2 April 2010, 08:01 AM	#3
Mystro 2024 SubLV41 Pledge Member Join Date: Dec 2009 Real Name: The Mystro ;) Location: Central Pa. Posts: 15,514	Man that sucks. I see it. Now every time you look at your watch it will jump out at you cause you know its there.

2 April 2010, 08:03 AM	#4
meloncap78 "TRF" Member Join Date: Mar 2008 Real Name: Joshua Location: Syracuse, NY Watch: LV C Posts: 2,204	It looks almost like a little piece of pencil eraser. That definitely would bug me. Sending it in would be the right thing to do.

2 April 2010, 08:08 AM	#5
t e x "TRF" Member Join Date: Mar 2010 Real Name: Joel Location: Renton, WA Watch: 16610LV Posts: 2,990	AD's should have loaner watches when something like this happens

2 April 2010, 08:12 AM	#7
Captainz "TRF" Member Join Date: Mar 2010 Real Name: Aldo Location: Left Coast Watch: All of them Posts: 879	Lets us know the outcome.

2 April 2010, 08:13 AM	#8
Mockingbird "TRF" Member Join Date: Nov 2009 Location: -- Posts: 2,097	Ugh, I hate it when these things slip through Rolex's quality control. SEND IT IN!

2 April 2010, 09:31 AM	#14
STEELINOX 2024 SubLV41 Pledge Member Join Date: Oct 2008 Real Name: Sink-O! Location: a praire in AZ Watch: ROLEX-less atm... Posts: 14,021	I see it clearly. But if I were you, I would best leaves it alone. I mean common, is "this" the reason you want to send it to someone? Really think about what you are asking... Its not like its running +10/day, really understand what is implied when this timepiece leaves your possession for this slight QC issue. Its guaranteed "Heartache" ! Just enjoy your watch... __________________ *Positive Waves Baby* Lug Hole Loyalist / Chamfer Line Inspector INFORTHE WIN SUB-MAH-REEEN-ER ~ !

2 April 2010, 10:04 AM	#22
fazman "TRF" Member Join Date: Jan 2008 Real Name: Dan Location: Leland,nc Watch: Milgauss blue Posts: 31	I would be firm, kind a persistent with the AD...at only 10 days old, he should swap it out.

2 April 2010, 11:05 AM	#27
bewithabob "TRF" Member Join Date: Jan 2008 Real Name: Bob Location: Dallas, Texas Watch: Daytona Meteorite Posts: 3,417	toss it back to the dealer __________________ meteor flying to Earth onto my wrist... 116509 Daytona Meteorite, 116520 Daytona Black, 116710 GMTIIC, 16013 DATEJUST, CARTIER SANTOS 100 W20090X8, IWC Big Pilot, IWC Top Gun "Everything works out in the end. If it hasn't worked out, it's not the end."

2 April 2010, 11:11 AM	#28
lordcon "TRF" Member Join Date: Feb 2008 Real Name: Jason Location: MD, USA Watch: 16600 SD_Z serial Posts: 309	I wish I could say thats the first time ive seen lint/dust particles under the crystal on a Rolex....but unfortunately i have had this happen to several of my new watches. -j

2 April 2010, 11:25 AM	#30
WatchnRoll "TRF" Member Join Date: Feb 2010 Location: Florida Posts: 538	So I went back to some pictures I took when I first got the watch and wanted to see if it was there... Sure enough...it was on there one of the first nights I got it. Here is a picture. LOOK BETWEEN THE L and O on RING LOCK SYSTEM. The pink thing in there...what could that be? JEEZ!!!!! __________________ Navitimer 01 on Black Leather Strap

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)