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garGARgar · 12 August 2010, 02:37 AM

So my fiance showed me the watch that she got me as a wedding gift, and I love it. It's a V series LV!!! She got brand new for a decent price at a NYC AD. I had to agree not to wear it until the wedding in November, though...SUCKS!

OK so on to why I'm posting. After drooling over it and analyzing every millimeter, we noticed that there were 4 or 5 scratches on the caseback. They're probably 1-3cm long-not too bad, but you could feel them with your fingernail. This is a brand new watch, so why are there scratches?

How do you guys think that this should be handled? We're thinking about bringing it over to the AD and exchanging it. I was sneaking around in there yesterday and saw another LV on display. What do you guys think?

Renoir · 12 August 2010, 02:39 AM

It's probably been handled too much...I would exchange it, especially since you mention there's another one in stock.

Congrats on the LV!

Joey_V · 12 August 2010, 02:51 AM

Exchange it.

ocwatching · 12 August 2010, 02:53 AM

If the AD is a standup one and if you explain that this is a wedding present and very special, the Ad should do you right and exchange it...
good luck

Norway · 12 August 2010, 03:03 AM

Absolutely. Go back and show them the watch, and ask for an exchange.
Good luck, hope it works out for you!

gqllc · 12 August 2010, 03:03 AM

Absolutely exchange it

kcmo · 12 August 2010, 03:04 AM

Definitely return/exchange it!

Bigboss · 12 August 2010, 03:33 AM

Exchange it!

Rolesor · 12 August 2010, 03:36 AM

exchange it for sure my friend!

Howie · 12 August 2010, 05:15 AM

I would exchange it. Something is strange though, a brand new LV would have a clear sticker protecting the round caseback; was the sticker not intact?

JUSTROLEXES · 12 August 2010, 05:17 AM

Quote:

Originally Posted by Joey_V

Exchange it.

X2

DOUBLE 0 SE7EN · 12 August 2010, 05:18 AM

Why getting a brand new watch in a bad condition instead of getting it shiny?

dysondiver · 12 August 2010, 05:18 AM

ok , ,,,, i disagree , i wouldnt exchange it ,,, thats the one that was a pressent , so id stick with it , im funny like that , however ,,,, an extended warranty and some free servicing would help the situation along a bit.
just my thoughts

rfknauss · 12 August 2010, 05:24 AM

Exchange it!

PanosI · 12 August 2010, 05:47 AM

Quote:

Originally Posted by Howie

I would exchange it. Something is strange though, a brand new LV would have a clear sticker protecting the round caseback; was the sticker not intact?

These are my thoughts exactly !!!!

A brand new watch should have his stickers intact.
The only explanation is if the AD took them off in order to put it in the display.

One way or another return it and politely demand what a brand new watch should be .......

Art 1 · 12 August 2010, 07:32 AM

I might try to exchange it.

jevans41 · 12 August 2010, 07:35 AM

Try to exchange it, especially if they have another in stock. Can't hurt to try.

sturgeon123456 · 12 August 2010, 07:56 AM

Congrats on the upcoming wedding and wonderful present! If it bothers you and the future wife is okay with it exchange it.....if it does not bother you, keep it.

scl6118 · 12 August 2010, 08:09 AM

I would absolutely exchange it!!!!

garGARgar · 12 August 2010, 09:36 AM

Thanks for the input everyone. There was a mutual agreement between the two parties and we were very happy with it.

I cannot wait until I get to wear this beauty.

Rolexsd4000 · 12 August 2010, 09:45 AM

If the AD's name starts with a "T" you might have a problem.

garGARgar · 12 August 2010, 09:46 AM

HA! Fortunately, it doesn't!

Chipmunk · 12 August 2010, 09:48 AM

Go...... exchange it already. Good luck.

mike · 12 August 2010, 09:50 AM

I would exchange it if possible. As a wedding gift I'd want "pure as the driven snow".......then go find a justice-of-the-peace, ship's captain, or something--November??

Brushpup · 12 August 2010, 09:52 AM

Go back, exchange, and please update us! Good Luck!!!

Perdu · 12 August 2010, 10:36 AM

Well I'm definitely in the minority but I can't see a few fine fine scratches on the case back are going to make any difference. But it obviously bothers you so exchange it.

scl6118 · 12 August 2010, 10:39 AM

I would want to be the one "baptizing" it with scratches if I got it new.

garGARgar · 12 August 2010, 10:45 AM

No worries guys!!! It's all taken care of!! Thanks again for your input! Just can't wait till I get to wear this watch instead of staring at it.

What would you guys suggest I do with it till November? Just let it sleep in the case?

RolexPete32 · 12 August 2010, 10:51 AM

If these watches sit in the case on display. Many of them do as we all know they get handled and tried on many times. The AD takes off all the protective stuff and away people go with trying everything on. Point is if it bugs you then return it. Mine was ordered in as they had none in stock and it came to me untouched. They may also have one out back untouched as well. Not everything they have is in the case.

sea-dweller · 12 August 2010, 12:22 PM

Definitely return it. That is unacceptable for a new watch.

12 August 2010, 02:37 AM	#1
garGARgar "TRF" Member Join Date: Aug 2010 Real Name: Gary Location: New York, NY Watch: 16610LV Posts: 711	Got my LV, but... So my fiance showed me the watch that she got me as a wedding gift, and I love it. It's a V series LV!!! She got brand new for a decent price at a NYC AD. I had to agree not to wear it until the wedding in November, though...SUCKS! OK so on to why I'm posting. After drooling over it and analyzing every millimeter, we noticed that there were 4 or 5 scratches on the caseback. They're probably 1-3cm long-not too bad, but you could feel them with your fingernail. This is a brand new watch, so why are there scratches? How do you guys think that this should be handled? We're thinking about bringing it over to the AD and exchanging it. I was sneaking around in there yesterday and saw another LV on display. What do you guys think?

12 August 2010, 02:51 AM	#3
Joey_V "TRF" Member Join Date: Jan 2008 Real Name: Joey Location: Dallas, TX Watch: SS Sub 16610 M Posts: 3,824	Exchange it. __________________ Current Rotation: Rolex Submariner Date (M) - 1/08, Rolex Milgauss GV (V) - 2/10, Rolex SS Black Daytona (V) - 6/10, Rolex GMTIIC (G) - 5/11, TAG Heuer Silverstone (286/1860) - 1/2015 Former-watches: Omega PO/2535.80/2254, TAG Carrera/F1x2/Monaco, Panerai 312K/292L Wish List: Panerai 270/505, Rolex SMURF, Rolex RG Daytona, Rolex DSSD

12 August 2010, 02:53 AM	#4
ocwatching "TRF" Member Join Date: Jan 2009 Real Name: Phil Location: CA Posts: 5,374	If the AD is a standup one and if you explain that this is a wedding present and very special, the Ad should do you right and exchange it... good luck __________________ too much into watches...

12 August 2010, 03:03 AM	#5
Norway "TRF" Member Join Date: Apr 2010 Real Name: Mads Location: Singapore Watch: out! Posts: 362	Absolutely. Go back and show them the watch, and ask for an exchange. Good luck, hope it works out for you! __________________ SS Daytona white, "G" Sub LV "V" Sub 116613LB (R) SeaDweller 4000 AP ROO Navy (I) AP ROO Black/Red (I) Instagram: mad_eclectic

12 August 2010, 03:03 AM	#6
gqllc "TRF" Member Join Date: Mar 2010 Real Name: Steve Location: Albany NY Watch: Blue Bezel SubC Posts: 1,511	Absolutely exchange it __________________ K-TT Datejust, Random Blue Bezel SubC

12 August 2010, 02:39 AM	#2
Renoir "TRF" Member Join Date: Dec 2009 Real Name: Renato Location: New York Posts: 2,396	It's probably been handled too much...I would exchange it, especially since you mention there's another one in stock. Congrats on the LV!

12 August 2010, 03:04 AM	#7
kcmo "TRF" Member Join Date: Jan 2007 Real Name: Karis Location: USA Posts: 19,377	Definitely return/exchange it!

12 August 2010, 03:33 AM	#8
Bigboss "TRF" Member Join Date: Aug 2010 Real Name: W Location: The answer is 42 Watch: Out! Posts: 524	Exchange it!

12 August 2010, 03:36 AM	#9
Rolesor "TRF" Member Join Date: May 2009 Real Name: Brandon Location: Toronto, ON Watch: 116234 Posts: 4,150	exchange it for sure my friend! __________________ 116234 - Blue Concentric Dial - Fluted Bezel - Oyster Bracelet Tudor Black Bay 54 - Rubber Strap

12 August 2010, 05:15 AM	#10
Howie "TRF" Member Join Date: Apr 2008 Location: New York Posts: 1,038	I would exchange it. Something is strange though, a brand new LV would have a clear sticker protecting the round caseback; was the sticker not intact?

12 August 2010, 05:18 AM	#12
DOUBLE 0 SE7EN "TRF" Member Join Date: Jan 2010 Real Name: KAAN Location: ISTANBUL Watch: Explorer-PAM233 Posts: 1,648	Why getting a brand new watch in a bad condition instead of getting it shiny?

12 August 2010, 05:18 AM	#13
dysondiver "TRF" Member Join Date: Jul 2010 Real Name: tom Location: northern ireland Watch: my fins Posts: 10,063	ok , ,,,, i disagree , i wouldnt exchange it ,,, thats the one that was a pressent , so id stick with it , im funny like that , however ,,,, an extended warranty and some free servicing would help the situation along a bit. just my thoughts

12 August 2010, 05:24 AM	#14
rfknauss 2024 SubLV41 Pledge Member Join Date: Nov 2009 Real Name: Richard Location: Macungie, PA Watch: 5513 Sub, LV Sub Posts: 14,497	Exchange it! __________________ *"Few things in life give man as great a pleasure as wearing a Rolex!"* TRF's "AFTER DARK" Bar & NightClub Patron

12 August 2010, 07:32 AM	#16
Art 1 Banned Join Date: Feb 2008 Location: Florida, Canada Watch: Rol/Seik/Tud/Omega Posts: 30,244	I might try to exchange it.

12 August 2010, 07:35 AM	#17
jevans41 "TRF" Member Join Date: Jul 2009 Location: Atlanta, Ga Watch: Rollie Posts: 136	Try to exchange it, especially if they have another in stock. Can't hurt to try. __________________ Rolex Submariner 16610 TT Rolex Yachtmaster 16622 SS/PL Rolex Explorer II 16570 SS Polar

12 August 2010, 07:56 AM	#18
sturgeon123456 "TRF" Member Join Date: Sep 2009 Location: Canada Posts: 2,551	Congrats on the upcoming wedding and wonderful present! If it bothers you and the future wife is okay with it exchange it.....if it does not bother you, keep it.

12 August 2010, 08:09 AM	#19
scl6118 "TRF" Member Join Date: Oct 2009 Real Name: Shawn Location: United States Watch: SS GMT IIC Posts: 1,624	I would absolutely exchange it!!!! __________________ Current: SS GMT IIC Former: Panerai 114 Former: Breitling Hercules :

12 August 2010, 09:36 AM	#20
garGARgar "TRF" Member Join Date: Aug 2010 Real Name: Gary Location: New York, NY Watch: 16610LV Posts: 711	Thanks for the input everyone. There was a mutual agreement between the two parties and we were very happy with it. I cannot wait until I get to wear this beauty.

12 August 2010, 09:45 AM	#21
Rolexsd4000 "TRF" Member Join Date: Sep 2008 Real Name: Mike Location: N.Y Watch: SD43 Mk1 , TT SD43 Posts: 970	If the AD's name starts with a "T" you might have a problem.

12 August 2010, 09:46 AM	#22
garGARgar "TRF" Member Join Date: Aug 2010 Real Name: Gary Location: New York, NY Watch: 16610LV Posts: 711	HA! Fortunately, it doesn't!

12 August 2010, 09:48 AM	#23
Chipmunk "TRF" Member Join Date: Feb 2010 Real Name: Alvin Location: So Cal Watch: ROLEXES Posts: 5,390	Go...... exchange it already. Good luck. __________________ "A thing of beauty is a joy forever"............John Keats

12 August 2010, 09:50 AM	#24
mike "TRF" Member Join Date: Jul 2005 Posts: 22,683	I would exchange it if possible. As a wedding gift I'd want "pure as the driven snow".......then go find a justice-of-the-peace, ship's captain, or something--November??

12 August 2010, 09:52 AM	#25
Brushpup "TRF" Member Join Date: Jun 2007 Real Name: Patrick Location: Texas Watch: what I'm wearing Posts: 5,943	Go back, exchange, and please update us! Good Luck!!! __________________ *TRFs "AFTER DARK" Bar & NightClub Patron-Founding Member* PClub # 10 74,592 The safest place for your watch is on your wrist.

12 August 2010, 10:36 AM	#26
Perdu "TRF" Member Join Date: Jul 2007 Real Name: Gary Location: GMT-6 Watch: GMT Posts: 3,350	Well I'm definitely in the minority but I can't see a few fine fine scratches on the case back are going to make any difference. But it obviously bothers you so exchange it. __________________ Omega Seamaster 300M GMT Noire Omega Seamaster Aqua Terra 8500 Benson 1937 Sterling Silver Hunter

12 August 2010, 10:39 AM	#27
scl6118 "TRF" Member Join Date: Oct 2009 Real Name: Shawn Location: United States Watch: SS GMT IIC Posts: 1,624	I would want to be the one "baptizing" it with scratches if I got it new. __________________ Current: SS GMT IIC Former: Panerai 114 Former: Breitling Hercules :

12 August 2010, 10:45 AM	#28
garGARgar "TRF" Member Join Date: Aug 2010 Real Name: Gary Location: New York, NY Watch: 16610LV Posts: 711	No worries guys!!! It's all taken care of!! Thanks again for your input! Just can't wait till I get to wear this watch instead of staring at it. What would you guys suggest I do with it till November? Just let it sleep in the case?

12 August 2010, 10:51 AM	#29
RolexPete32 "TRF" Member Join Date: Dec 2008 Real Name: Peter Location: Canada Watch: You know... Rolex Posts: 1,520	If these watches sit in the case on display. Many of them do as we all know they get handled and tried on many times. The AD takes off all the protective stuff and away people go with trying everything on. Point is if it bugs you then return it. Mine was ordered in as they had none in stock and it came to me untouched. They may also have one out back untouched as well. Not everything they have is in the case.

12 August 2010, 12:22 PM	#30
sea-dweller "TRF" Member Join Date: Oct 2007 Real Name: Dennis Location: Bay Area - 925 Posts: 40,018	Definitely return it. That is unacceptable for a new watch. __________________ TRF Member #6699 (since September 2007)

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