ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

mikelprz · 3 May 2011, 05:21 PM

Note..
Complete Overhaul service is a 2 week turn around at the RSC Bangkok,,, on Wireless Rd.
Just dropped my wifes 1982 Mid-size DJ for servicing.
Price 16210 Thb

Hopefully, the USD dollar will regain its value again and this won't cost me $549USD haha

As per the pics here.. the date wheel is misaligned. In addition, the second hand has been skipping and the watch has the usual wear and scratch marks.
Lastly, since my wife has such a small wrist, they will custom fit the bracelet for her.

I will try to post the follow up results later

Roja · 3 May 2011, 05:51 PM

The pics and info are BEFORE the RSC takes it in?!?!?!?!???

hunz · 3 May 2011, 06:10 PM

good luck buddy

STEELINOX · 3 May 2011, 11:13 PM

I've used that Servi-center in the past and have had excellent results.

aspen · 3 May 2011, 11:46 PM

Went there last month to authenticate the watch (16570) before making a purchase. Cost me about $60.

mikelprz · 4 May 2011, 09:04 PM

Yup,,, pics i posted are the "before" pics..
Pics aren't the best.. but when i receive the watch back, I will try to take "after" pics.
plus, post my comments of the service.

mikelprz · 29 May 2011, 07:30 PM

Ok.. had my wifes Rolex midsize 68273 get back from servicing in Bangkok RSC.

Customer Service was great when i turned the watch over to them. My wife did the pick up and wasn't that happy about the customer service when she picked it up the watch. Maybe a personality conflict in this haha

The watch looks a lot better..

However, they were unable to give a warranty for the watch.
They advised, they were unable to water proof the watch.. the watch case was too old. It had some previous rust damage that prevented it from passing the water test.
They said, they replaced the crystal in hopes to fix this problem, but that didn't help.

My wife was upset that they didn't place the original crystal back, but i assume this was done to help in either the pressure sealing or to help whatever water resistance could be done to the watch.

I guess.. the only problem i had with the customer service.. was they should have contacted me and informed me that the watch could not pass the water test, that it needed a new case in order for this to pass and receive a warranty. This way i could have made a decision before my wife picked the watch up.

I did receive an email just today.. the price of a new case is 46352 Thb.. which is about $1545 USD..and would take the RSC 3 months to order it. So not sure, if i should spend this amount for the watch.. I guess i can put that against buying a new or preowned watch instead.

In the end,, my wife doesn't want to change the watch case..

Does anyone have tech knowledge on this water test and if this is a major issue??

denzo · 29 May 2011, 08:12 PM

thats a nice watch - shame about the waterproofing, still a nice watch though

mjrennie · 29 May 2011, 08:38 PM

Beautiful watch, IMHO.

sherwin · 29 May 2011, 09:03 PM

Use the money and get another watch is what i'd do!! That way, you can rotate your watches on a daily basis.

padi56 · 29 May 2011, 10:38 PM

Quote:

Originally Posted by mikelprz

Ok.. had my wifes Rolex midsize 68273 get back from servicing in Bangkok RSC.

Customer Service was great when i turned the watch over to them. My wife did the pick up and wasn't that happy about the customer service when she picked it up the watch. Maybe a personality conflict in this haha

The watch looks a lot better..

However, they were unable to give a warranty for the watch.
They advised, they were unable to water proof the watch.. the watch case was too old. It had some previous rust damage that prevented it from passing the water test.
They said, they replaced the crystal in hopes to fix this problem, but that didn't help.

My wife was upset that they didn't place the original crystal back, but i assume this was done to help in either the pressure sealing or to help whatever water resistance could be done to the watch.

I guess.. the only problem i had with the customer service.. was they should have contacted me and informed me that the watch could not pass the water test, that it needed a new case in order for this to pass and receive a warranty. This way i could have made a decision before my wife picked the watch up.

I did receive an email just today.. the price of a new case is 46352 Thb.. which is about $1545 USD..and would take the RSC 3 months to order it. So not sure, if i should spend this amount for the watch.. I guess i can put that against buying a new or preowned watch instead.

In the end,, my wife doesn't want to change the watch case..

Does anyone have tech knowledge on this water test and if this is a major issue??

Acrylic crystals are always changed as part of normal routine service,take watch to local watchmaker for a standard dry pressure check, if it passes watch should be fine.

mikelprz · 30 May 2011, 02:51 AM

Thanks for the info.. I will check to see if they dry pressure tested the watch.. If not, I will have another reliable watchmaker do this for us.
After thinking about the cost of a new case.. I think best to save that cash for another watch in the future.

I think the overall service was good. Somethings could have been better, but for the most part, satisfied.
My wife told me, Service Rep told here to bring the watch back if any problems.. that they stand behind the work and service for 2 years, only there at the Bangkok RSC.

Michael M. · 30 May 2011, 03:49 AM

Looks like new, very nice!

3 May 2011, 05:21 PM	#1
mikelprz Banned Join Date: Dec 2009 Location: USA Watch: Rolex Batman Posts: 452	RSC Bangkok Note.. Complete Overhaul service is a 2 week turn around at the RSC Bangkok,,, on Wireless Rd. Just dropped my wifes 1982 Mid-size DJ for servicing. Price 16210 Thb Hopefully, the USD dollar will regain its value again and this won't cost me $549USD haha As per the pics here.. the date wheel is misaligned. In addition, the second hand has been skipping and the watch has the usual wear and scratch marks. Lastly, since my wife has such a small wrist, they will custom fit the bracelet for her. I will try to post the follow up results later Attached Images

3 May 2011, 11:13 PM	#4
STEELINOX 2024 SubLV41 Pledge Member Join Date: Oct 2008 Real Name: Sink-O! Location: a praire in AZ Watch: ROLEX-less atm... Posts: 14,021	I've used that Servi-center in the past and have had excellent results. __________________ *Positive Waves Baby* Lug Hole Loyalist / Chamfer Line Inspector INFORTHE WIN SUB-MAH-REEEN-ER ~ !

29 May 2011, 07:30 PM	#7
mikelprz Banned Join Date: Dec 2009 Location: USA Watch: Rolex Batman Posts: 452	Returned from Servicing Ok.. had my wifes Rolex midsize 68273 get back from servicing in Bangkok RSC. Customer Service was great when i turned the watch over to them. My wife did the pick up and wasn't that happy about the customer service when she picked it up the watch. Maybe a personality conflict in this haha The watch looks a lot better.. However, they were unable to give a warranty for the watch. They advised, they were unable to water proof the watch.. the watch case was too old. It had some previous rust damage that prevented it from passing the water test. They said, they replaced the crystal in hopes to fix this problem, but that didn't help. My wife was upset that they didn't place the original crystal back, but i assume this was done to help in either the pressure sealing or to help whatever water resistance could be done to the watch. I guess.. the only problem i had with the customer service.. was they should have contacted me and informed me that the watch could not pass the water test, that it needed a new case in order for this to pass and receive a warranty. This way i could have made a decision before my wife picked the watch up. I did receive an email just today.. the price of a new case is 46352 Thb.. which is about $1545 USD..and would take the RSC 3 months to order it. So not sure, if i should spend this amount for the watch.. I guess i can put that against buying a new or preowned watch instead. In the end,, my wife doesn't want to change the watch case.. Does anyone have tech knowledge on this water test and if this is a major issue?? Attached Images

29 May 2011, 09:03 PM	#10
sherwin "TRF" Member Join Date: Nov 2007 Location: Perth/Singapore Posts: 1,764	Use the money and get another watch is what i'd do!! That way, you can rotate your watches on a daily basis. __________________ Want to Buy:SS GMT black;116509 WG Daytona Metrorite

3 May 2011, 05:51 PM	#2
Roja "TRF" Member Join Date: Mar 2011 Real Name: Pierre Location: Spain/Canada Watch: and learn... Posts: 533	The pics and info are BEFORE the RSC takes it in?!?!?!?!???

3 May 2011, 06:10 PM	#3
hunz Member Join Date: Dec 2006 Location: Oztralia Watch: Rolex, SINN Posts: 618	good luck buddy

3 May 2011, 11:46 PM	#5
aspen "TRF" Member Join Date: Jan 2011 Real Name: Sermphan Location: Bangkok, Thailand Watch: 16610 Posts: 107	Went there last month to authenticate the watch (16570) before making a purchase. Cost me about $60.

4 May 2011, 09:04 PM	#6
mikelprz Banned Join Date: Dec 2009 Location: USA Watch: Rolex Batman Posts: 452	Yup,,, pics i posted are the "before" pics.. Pics aren't the best.. but when i receive the watch back, I will try to take "after" pics. plus, post my comments of the service.

29 May 2011, 08:12 PM	#8
denzo "TRF" Member Join Date: May 2010 Location: Cheshire Watch: DJ 116234 Roman N Posts: 197	thats a nice watch - shame about the waterproofing, still a nice watch though

29 May 2011, 08:38 PM	#9
mjrennie Banned Join Date: Aug 2010 Real Name: MJR Location: Midlands, UK Watch: 116618 LB Posts: 878	Beautiful watch, IMHO.

30 May 2011, 02:51 AM	#12
mikelprz Banned Join Date: Dec 2009 Location: USA Watch: Rolex Batman Posts: 452	Thanks for the info.. I will check to see if they dry pressure tested the watch.. If not, I will have another reliable watchmaker do this for us. After thinking about the cost of a new case.. I think best to save that cash for another watch in the future. I think the overall service was good. Somethings could have been better, but for the most part, satisfied. My wife told me, Service Rep told here to bring the watch back if any problems.. that they stand behind the work and service for 2 years, only there at the Bangkok RSC.

30 May 2011, 03:49 AM	#13
Michael M. Banned Join Date: Aug 2010 Location: Newport Beach, CA Posts: 8,391	Looks like new, very nice!

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