Warranty Card Question

[cmweber]

Hello everyone,

I'm new to the world of Rolex, and I just purchased a ladies no-date oyster perpetual from one of the better known grey market dealers reviewed on this site. I am certain the watch is authentic, but I wanted to run some details by the group to see how you guys (who know a lot more than me) feel about it.

1. The watch was shipped without a Rolex warranty card from Miami.
2. I contacted the grey market dealer, and he had the warranty card shipped out to me 2 weeks later from New York.
3. The warranty card looks legit, all numbers match up, but the dial section is left blank. It is also stamped by an AD in Texas.

Is there any reason to be concerned here? I have looked at the FS section on this forum, and I didn't see any warranty cards that had a blank dial section.

Again, the watch is gorgeous, and it certainly seems to be authentic to my untrained eye...

Any help would be appreciated.

Thank you

[Rolex Junky]

I'd suggest you take it in to a certified Rolex AD and have it authenticated for peace of mind.

[padi56]

Originally Posted by cmweber

Hello everyone,

I'm new to the world of Rolex, and I just purchased a ladies no-date oyster perpetual from one of the better known grey market dealers reviewed on this site. I am certain the watch is authentic, but I wanted to run some details by the group to see how you guys (who know a lot more than me) feel about it.

1. The watch was shipped without a Rolex warranty card from Miami.
2. I contacted the grey market dealer, and he had the warranty card shipped out to me 2 weeks later from New York.
3. The warranty card looks legit, all numbers match up, but the dial section is left blank. It is also stamped by an AD in Texas.

Is there any reason to be concerned here? I have looked at the FS section on this forum, and I didn't see any warranty cards that had a blank dial section.

Again, the watch is gorgeous, and it certainly seems to be authentic to my untrained eye...

Any help would be appreciated.

Thank you

Its simple if its a well known even grey market dealer its very very doubtful there is anything wrong with your watch or warranty card.And if the numbers match your watch myself would not worry,its very seldom the warranty is ever needed anyway.And seeing you have bought the watch its a bit late now to get it authenticated.Most ADs will not perform this task unless you pay, but many today would want to send the watch to Rolex as they have no way of getting the back off.If you are near a RSC you could just take it there but IMHO you have nothing to worry about.

[Time2time]

Originally Posted by Rolex Junky

I'd suggest you take it in to a certified Rolex AD and have it authenticated for peace of mind.

X2 What he said!!

[z32turbo]

Kinda late in the game to check authenticity. I'd bring it to an AD if that would make you feel better.

[cmweber]

Thanks for the replies. I can bring it to an AD to check authenticity. I believe there is one local that will check for me. I still need to get the band sized anyway.

I guess the main concern is the warranty card being blank by the dial. Does than concern any of you? I've never seen that before, but I don't have much experience either.

Thanks again.

[Time2time]

Originally Posted by cmweber

Thanks for the replies. I can bring it to an AD to check authenticity. I believe there is one local that will check for me. I still need to get the band sized anyway.

I guess the main concern is the warranty card being blank by the dial. Does than concern any of you? I've never seen that before, but I don't have much experience either.

Thanks again.

I must admit, all the warranty cards i've seen have been filled in with the watch details, country code, serial, model number, bracelet (U.S).

I'm sure it's legit. As padi says after 2 years it's defunct anyway. If it's authentic then wear with pride!!!

[MortgageGuy]

As always buy the seller and not the watch. At this point how about a call or email to the seller and ask why this is the case? Save yourself a trip and fee for authentication... Let us know and again if this is a reputable seller it will be explained wry easily...

I cannot say that I have ever seen a card with the dial blank... Name and date of course but not the dial...

As for sizing this can be simply done yourself too :)

[cmweber]

Here are some picutres if this helps. Thanks again.

[cmweber]

I just sent an email to the dealer I bought the watch from. Hopefully I'll get an explanation soon...

[cmweber]

This is the response I got from the grey market dealer:

"All cards that come from outside the USA come blank from the factory in Geneva
and some from USA dealers arrive blank as well, especially on certain models or
earlier designs and releases."

Again... I believe this guy is legit, and he is well reviewed on this board. I just got concerned when I saw the warranty card.

[cmweber]

Any opinions on this? Thanks.

[springer]

It is not uncommon at all to have the dial style left blank. I wouldn't worry at all.

[Lol-x]

I agree with Springer, it looks fine to me

[timeisfathaoftruth]

Originally Posted by Lol-x

I agree with Springer, it looks fine to me

Amen

[padi56]

Originally Posted by cmweber

This is the response I got from the grey market dealer:

"All cards that come from outside the USA come blank from the factory in Geneva
and some from USA dealers arrive blank as well, especially on certain models or
earlier designs and releases."

Again... I believe this guy is legit, and he is well reviewed on this board. I just got concerned when I saw the warranty card.

Thats quite true Rolex USA is a separate company from the parent company Rolex SA, warranty cards are different like no country code etc.But even some in the USA they don't always have all the information on the cards with some models.

[cmweber]

Originally Posted by padi56

Thats quite true Rolex USA is a separate company from the parent company Rolex SA, warranty cards are different like no country code etc.But even some in the USA they don't always have all the information on the cards with some models.

What is the difference between Rolex USA and Rolex SA? Are the watches the same? Is the watch any less valuable because it came from Rolex USA?

Thanks again.

[MonBK]

Originally Posted by cmweber

What is the difference between Rolex USA and Rolex SA? Are the watches the same? Is the watch any less valuable because it came from Rolex USA?

Thanks again.

Yes they are all the same and made in Switzerland.

[padi56]

Originally Posted by cmweber

What is the difference between Rolex USA and Rolex SA? Are the watches the same? Is the watch any less valuable because it came from Rolex USA?

Thanks again.

No all Rolex watches come from the same factory in Switzerland Rolex SA, but Rolex USA is a separate company with there own set of rules.

[padi56]

Originally Posted by padi56

No all Rolex watches come from the same factory in Switzerland Rolex SA, but Rolex USA is a separate company with there own set of rules.

Below is the corporate structure back in 2006/7 abut a few changes since then CEO has changed.

Well these are the Rolex company figures from late 2006/7

Corporate Address:
PO Box 1755
Rue Francois Dussaud 3
Geneva, CH 121126
Switzerland

Tel: (41) 223082200
Fax: (41) 223002255
Web Site: www.rolex.com

Number of Employees: 3,000
Fiscal Year End Date: 12/31/2006/7

State Of Inc.: CH
Business Description:
Mfr & Sales of Watches
Import: No
Export: Yes
NAICS Code/Desc:
334518/Watch, Clock, and Part Manufacturing
SIC Code/Desc:
3873/Watches, Clocks, Clockwork Operated Devices & Parts


Personnel - Rolex S.A. (International)
CEO: Patrick Heiniger


Outside Service Firms - Rolex S.A. (International)
Advertising Agency
DDB Paris
Corporate Address:
55 rue d'Amsterdam
Paris, 75008
France

Tel: (33) 1 5332 5669
Fax: (33) 1 5332 6347
Email: [email protected]
Web Site: www.ddbparis.fr
JWT
Corporate Address:
1 Knightsbridge Green
London, SW1X 7NW
United Kingdom

Tel: (44) 20 7656 7000
Fax: (44) 20 7656 7010
Web Site: www.jwt.co.uk

Brands & Products - Rolex S.A. (International)
CELLINI - Fine Watches
CELLISSIMA - Watch
DAYTONA - Fine Watches
OYSTER - Fine Watches
ROLEX - Fine Watches

Overview - Rolex Watch U.S.A., Inc. (International)

Corporate Address:
665 5th Ave
New York, NY10022

Tel: (212) 758-7700
Fax: (212) 223-7443
Web Site: www.rolex.com

Number of Employees: 500

Business Description:
Mfr. of Watches
Import: No
Export: No
NAICS Code/Desc:
423940/Jewelry, Watch, Precious Stone, and Precious Metal Merchant Wholesalers
SIC Code/Desc:
5094/Jewelry, Watches, Precious Stones & Precious Metals-Wholesale



Personnel - Rolex Watch U.S.A., Inc. (International)
Chm: Walter Fischer

CFO & Sr VP: Michael Elms



Outside Service Firms - Rolex Watch U.S.A., Inc. (International)
Advertising Agency
JWT U.S.A., Inc.
Corporate Address:
466 Lexington Ave
New York, NY10017-3140

Tel: (212) 210-7000
Fax: (212) 210-7299
Email: [email protected]
Web Site: www.jwt.com



Brands & Products - Rolex Watch U.S.A., Inc. (International)
OYSTER COLLECTION - Watches


Hierarchy - Rolex Watch U.S.A., Inc. (International)

[moz]

Originally Posted by cmweber

Any opinions on this? Thanks.

Nothing to worry i guess...

The dial of the Lady DJ can be changed during the purchase from an AD... Basically you choose a watch they have ready at stock, and then you can choose a dial you like... Pink, silver, black, greye, roman numreals, index, diamonds etc...

Therefor it makes perfectly sense that the dial part is blank on the warranty card for lady DJ... because it could be any dial on any watch...

[JimmyJ123]

what if a AD never gave me the card when I perchased the watch ? but everyting other then that was there.

[Johny]

Originally Posted by JimmyJ123

what if a AD never gave me the card when I perchased the watch ? but everyting other then that was there.

contact the ad and ask where it is.