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Rolex Phil · 19 October 2011, 09:14 AM

Several months ago I damaged my Submariner case and back. To have it repaired by Rolex is going to cost well over £2000.00. Is there anywhere I could purchase a case and back and have a good watch repairer transfer the mechanism or is it better I just take the financial pain through Rolex? Any advice would be appreciated...............thanks

yannis · 19 October 2011, 09:16 AM

If you specify which model you are referring to someone may be able to help you. Good luck!

MoBe · 19 October 2011, 09:40 AM

If you can post some pictures here maybe you can find someone to help with this problem.

I`m thinking possible repair rather than replacement.

Rikki · 19 October 2011, 10:35 AM

Is it a gold case must be because s/s is no where near that costly. More info please Rikki

Rolex Phil · 19 October 2011, 10:40 PM

Apologies for the lack of detail; I bought the Submariner in 2006 it is stainless steel both body and bracelet model ref: 16610. I could have the case dent polished out but the dent is significant and the case would not be as original and there is a ripple in the back which would have to stay. I would like it back to original condition or as close as possible. If not I will have to go down the Rolex route. Any help or suggestions would be appreciated. Sorry no pictures the watch is still at the jewellers.

Rikki · 19 October 2011, 10:49 PM

A stainless case back new from Rolex should cost no more than 3 to 4 hundred dollars and that's a high estimate. It is a Rolex only item send it to them directly not through an AD even if you have to send it to Geneva I think you will see a major difference in pricing. Rikki

Vetteman · 19 October 2011, 10:59 PM

Quote:

Originally Posted by Rikki

A stainless case back new from Rolex should cost no more than 3 to 4 hundred dollars and that's a high estimate. It is a Rolex only item send it to them directly not through an AD even if you have to send it to Geneva I think you will see a major difference in pricing. Rikki

Probably been answered before but what happens with the serial number on a replacement... And if the rehault is involved would you get one that's engraved on an older model?

Rolex Phil · 19 October 2011, 11:03 PM

Thanks Rikki. It is through an authorised dealer where I received the quote and they sent it to Rolex (in the UK I guess) would this screw up my opportunity of dealing direct as they would already know the watch?

Rossrolex · 20 October 2011, 06:18 AM

Just going through the exact same thing, the quote (I assume) from RSC UK is correct as I was quoted a shade over £2000 also. Depending how you damaged the watch I'm surprised they didn't quote for a full service also (usually insisted upon if dropped). Can you claim on your insurance?

Rolex Phil · 20 October 2011, 06:59 AM

I'm in the process of making a claim but insurance companies can be tricky even though I have never claimed for anything in my life other than car knocks. How did you damage your Seadweller? Are you dealing with Rolex direct as per recommended by Rikki or are you working through a Rolex retailer/agent?

Rossrolex · 20 October 2011, 07:09 AM

I went through the AD where the watch was purchased (felt more comfortable as once in their hands should anything happen in their care or whilst in transit it is their responsibility). Similarly I've never claimed for anything on my insurance but my AD was good enough to write a letter and that has been passed onto the company handling the claim. It was my 16610LV which has been damaged, fell out of a bag onto a tiled floor (there is another thread in the forum somewhere) landing lug first which caused significant damage. Just crossing my fingers (and everything else) that everything turns out ok!

Dickson Lim · 20 October 2011, 02:48 PM

I think the OP mentioned case and back, not only caseback. Then the price seems to be .. 'reasonable'. Anyway, I think you can source some middle case and caseback from those trusted vintage seller like Steve Muholland.

Best regards,
Dickson Lim

MoBe · 20 October 2011, 03:32 PM

If the watch was mine I`d think about selling it and replacing it.I think it would be possible to get enough for it in it`s current state that it wouldn`t take that much more to get another one of similar vintage.

19 October 2011, 09:14 AM	#1
Rolex Phil "TRF" Member Join Date: May 2010 Location: Leicestershire Posts: 8	Rolex Submariner Case Several months ago I damaged my Submariner case and back. To have it repaired by Rolex is going to cost well over £2000.00. Is there anywhere I could purchase a case and back and have a good watch repairer transfer the mechanism or is it better I just take the financial pain through Rolex? Any advice would be appreciated...............thanks

19 October 2011, 09:16 AM	#2
yannis "TRF" Member Join Date: Nov 2008 Real Name: Yannis Location: Europe Watch: maniac Posts: 9,070	If you specify which model you are referring to someone may be able to help you. Good luck! __________________ Rolex Submariner 116610LV \| Tudor 79220N DSSD MEMBERS - OWNERS CLUB

19 October 2011, 10:35 AM	#4
Rikki TechXpert Join Date: Jun 2009 Real Name: Rik Dietel Location: Seminole Fla Watch: 5512 s/s Sub Posts: 1,818	Is it a gold case must be because s/s is no where near that costly. More info please Rikki __________________ Century 21 Certified watchmaker Omega Service Provider Trained Omega OWME Certified. Rolex Parts Account Holder.

19 October 2011, 10:40 PM	#5
Rolex Phil "TRF" Member Join Date: May 2010 Location: Leicestershire Posts: 8	A little more detail Apologies for the lack of detail; I bought the Submariner in 2006 it is stainless steel both body and bracelet model ref: 16610. I could have the case dent polished out but the dent is significant and the case would not be as original and there is a ripple in the back which would have to stay. I would like it back to original condition or as close as possible. If not I will have to go down the Rolex route. Any help or suggestions would be appreciated. Sorry no pictures the watch is still at the jewellers.

19 October 2011, 10:49 PM	#6
Rikki TechXpert Join Date: Jun 2009 Real Name: Rik Dietel Location: Seminole Fla Watch: 5512 s/s Sub Posts: 1,818	A stainless case back new from Rolex should cost no more than 3 to 4 hundred dollars and that's a high estimate. It is a Rolex only item send it to them directly not through an AD even if you have to send it to Geneva I think you will see a major difference in pricing. Rikki __________________ Century 21 Certified watchmaker Omega Service Provider Trained Omega OWME Certified. Rolex Parts Account Holder.

19 October 2011, 09:40 AM	#3
MoBe "TRF" Member Join Date: Sep 2011 Location: Canada Posts: 6,773	If you can post some pictures here maybe you can find someone to help with this problem. I`m thinking possible repair rather than replacement.

19 October 2011, 11:03 PM	#8
Rolex Phil "TRF" Member Join Date: May 2010 Location: Leicestershire Posts: 8	Thanks Rikki. It is through an authorised dealer where I received the quote and they sent it to Rolex (in the UK I guess) would this screw up my opportunity of dealing direct as they would already know the watch?

20 October 2011, 06:18 AM	#9
Rossrolex "TRF" Member Join Date: Aug 2010 Location: UK Watch: Sea-dweller Posts: 20	Just going through the exact same thing, the quote (I assume) from RSC UK is correct as I was quoted a shade over £2000 also. Depending how you damaged the watch I'm surprised they didn't quote for a full service also (usually insisted upon if dropped). Can you claim on your insurance?

20 October 2011, 06:59 AM	#10
Rolex Phil "TRF" Member Join Date: May 2010 Location: Leicestershire Posts: 8	Hi Rossrolex I'm in the process of making a claim but insurance companies can be tricky even though I have never claimed for anything in my life other than car knocks. How did you damage your Seadweller? Are you dealing with Rolex direct as per recommended by Rikki or are you working through a Rolex retailer/agent?

20 October 2011, 07:09 AM	#11
Rossrolex "TRF" Member Join Date: Aug 2010 Location: UK Watch: Sea-dweller Posts: 20	I went through the AD where the watch was purchased (felt more comfortable as once in their hands should anything happen in their care or whilst in transit it is their responsibility). Similarly I've never claimed for anything on my insurance but my AD was good enough to write a letter and that has been passed onto the company handling the claim. It was my 16610LV which has been damaged, fell out of a bag onto a tiled floor (there is another thread in the forum somewhere) landing lug first which caused significant damage. Just crossing my fingers (and everything else) that everything turns out ok!

20 October 2011, 02:48 PM	#12
Dickson Lim "TRF" Member Join Date: Sep 2010 Location: planet Posts: 1,517	I think the OP mentioned case and back, not only caseback. Then the price seems to be .. 'reasonable'. Anyway, I think you can source some middle case and caseback from those trusted vintage seller like Steve Muholland. Best regards, Dickson Lim

20 October 2011, 03:32 PM	#13
MoBe "TRF" Member Join Date: Sep 2011 Location: Canada Posts: 6,773	If the watch was mine I`d think about selling it and replacing it.I think it would be possible to get enough for it in it`s current state that it wouldn`t take that much more to get another one of similar vintage.

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