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np2010 · 15 November 2011, 07:39 AM

I sent an email that said I am quoting my exact email "Do you currently have the Patek Philippe Men's Aquanaut 5167A in stock? and what is the best price I can get on this piece shipped to Ohio? I am looking to purchase within a week if the price is right". Thanks

His reply "Sorry we are not allowed to discount Patek......Perhaps you might like the Rolex I think they are more of a discount watch"

MonBK · 15 November 2011, 07:41 AM

I think that was a proper reply from a PP AD.

np2010 · 15 November 2011, 07:48 AM

I just found his reply degrading a simple we do not discount Patek's would be fine. It's funny cause out of all the AD's I have spoken to for Audemars Piguet or Vacheron not a single one has had that tone or reply.

rr-nyc · 15 November 2011, 08:05 AM

If a brand prohibits discounting, the last thing I would do as an AD is respond to an unsolicited email asking for discount prices. You might have a better chance at calling.

cecilia · 15 November 2011, 08:18 AM

well. a patek has is price set and it wont come out cheep. if youre about to buy a patek you dont need the discount. i mean if you have set youre eyes on that piece, you know it will cost ya. if we are talking about a bran new one. a used one...can get for less....i think the ad was given you a correct answer. dont set youre eyes on something you cant afford. the ad prob think you where degrading by asking for discount on a patek. but hey. thats my opinion....

cedargrove · 15 November 2011, 08:22 AM

At a minimum they should have told you the MSRP as that would be their best price. As others have said, they wouldn't admit to a discount by email.

psv · 15 November 2011, 08:34 AM

Why on earth would you email and ask about a discount? I'm surprised they even replied.

They can lose their AD status discussing discounts, especially in writing.

FeelingTheBlues · 15 November 2011, 09:03 AM

Perhaps they were thinking you were trolling them. I'd take the chance to say they may get a lot of those types of e-mails and wouldn't be surprised if I knew they were tired of it.

This being said, that answer isn't very good neither. Had I received an e-mail like that I would have probably just said I couldn't discuss any discounts (this, of course, if I haven't decided to ignore the said e-mail). You always get better discounts when you're in the store anyways!

dddrees · 15 November 2011, 09:37 AM

Quote:

Originally Posted by psv

why on earth would you email and ask about a discount? I'm surprised they even replied.

They can lose their ad status discussing discounts, especially in writing.

x2

conrail · 15 November 2011, 10:16 AM

I've gotten the "perhaps you'd like to look at something more in your price range" line when I've actually been in an AD and have spent time with them, and they're not offering a decent discount (this was a Breitling AD). That is when I walked right out.

Emailing an AD out of the blue about Patek discounts makes you sound like you're trolling around for discounts. The Patek brand carries with it an air of sophistication and I'm sure the salesmen act the part (for better or worse) when it comes to making a sale, and so I'm surprised you actually got a reply email. I'd say that was rather nice of them - and perhaps the next best thing they can give you a discount on is a Rolex in their store. I wouldn't be offended in this particular case.

Dan2010 · 15 November 2011, 11:00 AM

That was interesting.............

esm · 15 November 2011, 11:11 AM

Interesting. Can't really blame the AD for that reply though.

I'd probably reply and asking if he sell Rolex watches....

(you know where I am going with this....

)

dalip · 15 November 2011, 12:04 PM

To answer your question: I wouldn't reply. They chose to reply to your original request which is surprising. The reply maybe contains a condescending attitude ...hard to read. Let them be. Fact is if they'd just asked you to call them they could have discussed their policy over the phone and invited you to come in and see their range...thus lifting their chances of making a sale. Their loss in the end.

Welshwatchman · 15 November 2011, 12:12 PM

Take it clinically.

They've told you they don't want your business.

Don't give it to them.

beowulf566 · 15 November 2011, 01:37 PM

Quote:

Originally Posted by Welshwatchman

Take it clinically.

They've told you they don't want your business.

Don't give it to them.

THIS!!!

KirkWilfred · 15 November 2011, 01:41 PM

"Do you know who I am?"

rr-nyc · 15 November 2011, 02:27 PM

Quote:

Originally Posted by KirkWilfred

"Do you know who I am?"

keschete · 15 November 2011, 02:35 PM

If you want a discount on a high end watch, then you should be a regular customer of that AD. Just my 2 cents.

I saw enough fakes at the jewelry show and online (not from this forum's vendors) and was terrified that I would get a fake. I wasn't a member here when I started looking.

So I went to my regular jeweler, who is an AD and after I picked a watch, I asked about a discount. I also asked about adding an after market diamond bezel later. Both things that an AD is not supposed to do. They did both. But they know me. I think that is key.

The seller and the buyer need to establish trust. If the trust isn't there, then getting what you want for the price you want is difficult.

z32turbo · 15 November 2011, 02:42 PM

Like others have stated I wouldn't get upset at the response but rather surprised you got one at all.

Mac-Apple · 15 November 2011, 02:59 PM

Check , Mann's in Cleveland, they are a Patek Ad ,and I have gotten a discount on Pam ,Rolex. I wouldn't give anyone my business with that kind of a response.

Cato · 15 November 2011, 04:45 PM

I bet the salesman isn't a native english speaker: he doesn't understand he just insulted you. Verbal nuances are the most difficult part of the language.

drgleeds37 · 15 November 2011, 10:41 PM

Quote:

Originally Posted by np2010

I sent an email that said I am quoting my exact email "Do you currently have the Patek Philippe Men's Aquanaut 5167A in stock? and what is the best price I can get on this piece shipped to Ohio? I am looking to purchase within a week if the price is right". Thanks

His reply "Sorry we are not allowed to discount Patek......Perhaps you might like the Rolex I think they are more of a discount watch"

If anyone who ever worked for me responded to a customer in this fashion there would be severe consequences. He was correct in saying that Patek doesn't allow discounts, but to follow it up with such a snide remark is incredibly rude. It wouldn't fly in most retail environments and definitely should be allowed from a Patek sales rep, imho.

-Daniel

cgjane · 15 November 2011, 10:43 PM

Quote:

Originally Posted by Cato

I bet the salesman isn't a native english speaker: he doesn't understand he just insulted you. Verbal nuances are the most difficult part of the language.

This. It is easy to misunderstand people over email...and yes context and nuances are the hardest things to learn in the English language

drtooth73 · 15 November 2011, 11:17 PM

Quote:

Originally Posted by psv

Why on earth would you email and ask about a discount? I'm surprised they even replied.

They can lose their AD status discussing discounts, especially in writing.

Exactly.
I bet when you go to the store and talk to them, or have a friend in the watch sales, you'd get a very nice discount.
I am not a buyer for a PP, but when I had a question about one model, the AD mailed me 3 or 4 different catalogs and brochures and a Patek magazine. I think PP (and for that matter AP and VC) authorized dealers have excellent customer service.

Cru Jones · 15 November 2011, 11:44 PM

Quote:

Originally Posted by MonBK

I think that was a proper reply from a PP AD.

to OP - just ignore the email about "the rolex".

caballero · 16 November 2011, 12:15 AM

My dad bought a patek at the start of this year from an AD. He received a discount....

paddy_crow · 16 November 2011, 12:44 AM

To answer your question, I wouldn't reply. Why do you feel a need to respond?

azguy · 16 November 2011, 12:47 AM

You need to build and develop a relationship, I thinking he was "toying" with you with the Rolex comment and all

GradyPhilpott · 16 November 2011, 12:51 AM

Never leave a paper trail and always deal in cash.

Timber Loftis · 16 November 2011, 05:10 AM

You didn't ask for a discount -- you asked for a price. It's not like PP lists MSRP's, and you usually have to ask an AD to get a stated price.

Email him back and tell him he fails too badly at reading comprehension for you to believe he is entrusted to sell such fine timepieces.

15 November 2011, 07:39 AM	#1
np2010 Member Join Date: Feb 2011 Location: Ohio Watch: Rolex, AP, Omega Posts: 17	How would your reply back to this email from an AD for Patek? I sent an email that said I am quoting my exact email "Do you currently have the Patek Philippe Men's Aquanaut 5167A in stock? and what is the best price I can get on this piece shipped to Ohio? I am looking to purchase within a week if the price is right". Thanks His reply "Sorry we are not allowed to discount Patek......Perhaps you might like the Rolex I think they are more of a discount watch"

15 November 2011, 09:03 AM	#8
FeelingTheBlues "TRF" Member Join Date: Sep 2011 Real Name: Carl Location: Always moving Watch: If you wish... Posts: 22,039	Perhaps they were thinking you were trolling them. I'd take the chance to say they may get a lot of those types of e-mails and wouldn't be surprised if I knew they were tired of it. This being said, that answer isn't very good neither. Had I received an e-mail like that I would have probably just said I couldn't discuss any discounts (this, of course, if I haven't decided to ignore the said e-mail). You always get better discounts when you're in the store anyways! __________________ Mon corps c'est un pays en guerre sur l'point d'finir, Le général de l'armée de terre s'attend au pire, J'ai faim, j'ai frette, je suis trop faible pour me lever debout, On va hisser le drapeau blanc un point c'est tout. - André Fortin

15 November 2011, 10:16 AM	#10
conrail "TRF" Member Join Date: Sep 2010 Location: Boston Posts: 3,177	I've gotten the "perhaps you'd like to look at something more in your price range" line when I've actually been in an AD and have spent time with them, and they're not offering a decent discount (this was a Breitling AD). That is when I walked right out. Emailing an AD out of the blue about Patek discounts makes you sound like you're trolling around for discounts. The Patek brand carries with it an air of sophistication and I'm sure the salesmen act the part (for better or worse) when it comes to making a sale, and so I'm surprised you actually got a reply email. I'd say that was rather nice of them - and perhaps the next best thing they can give you a discount on is a Rolex in their store. I wouldn't be offended in this particular case. __________________ "Oh, you give a f****' aspirin a headache, pal!"

15 November 2011, 12:04 PM	#13
dalip "TRF" Member Join Date: Sep 2009 Real Name: Dalip Location: Mumbai and Perth Watch: Rolex PAM Omega Posts: 18,656	To answer your question: I wouldn't reply. They chose to reply to your original request which is surprising. The reply maybe contains a condescending attitude ...hard to read. Let them be. Fact is if they'd just asked you to call them they could have discussed their policy over the phone and invited you to come in and see their range...thus lifting their chances of making a sale. Their loss in the end. __________________ ------------------------------------------------------------ *"The liar's punishment is not in the least that he is not believed, but that he cannot believe anyone else." George Bernard Shaw*

15 November 2011, 12:12 PM	#14
Welshwatchman "TRF" Member Join Date: Apr 2006 Real Name: Paul Location: Wales, UK Posts: 14,578	Take it clinically. They've told you they don't want your business. Don't give it to them. __________________ ..33

15 November 2011, 07:41 AM	#2
MonBK Banned Join Date: Nov 2010 Location: Kingstown Posts: 58,279	I think that was a proper reply from a PP AD.

15 November 2011, 07:48 AM	#3
np2010 Member Join Date: Feb 2011 Location: Ohio Watch: Rolex, AP, Omega Posts: 17	I just found his reply degrading a simple we do not discount Patek's would be fine. It's funny cause out of all the AD's I have spoken to for Audemars Piguet or Vacheron not a single one has had that tone or reply.

15 November 2011, 08:05 AM	#4
rr-nyc Liar & Ratbag Join Date: Nov 2009 Real Name: Renato Location: NYC / Miami Beach Watch: Rolex Daytona Posts: 5,344	If a brand prohibits discounting, the last thing I would do as an AD is respond to an unsolicited email asking for discount prices. You might have a better chance at calling.

15 November 2011, 08:18 AM	#5
cecilia "TRF" Member Join Date: Oct 2011 Real Name: Cecilia Location: Here Watch: Patek Philippe Posts: 1,730	well. a patek has is price set and it wont come out cheep. if youre about to buy a patek you dont need the discount. i mean if you have set youre eyes on that piece, you know it will cost ya. if we are talking about a bran new one. a used one...can get for less....i think the ad was given you a correct answer. dont set youre eyes on something you cant afford. the ad prob think you where degrading by asking for discount on a patek. but hey. thats my opinion....

15 November 2011, 08:22 AM	#6
cedargrove "TRF" Member Join Date: Dec 2010 Real Name: Rich Location: Canada Watch: Milgauss, GMT IIc Posts: 3,013	At a minimum they should have told you the MSRP as that would be their best price. As others have said, they wouldn't admit to a discount by email.

15 November 2011, 08:34 AM	#7
psv 2024 Pledge Member Join Date: Oct 2009 Location: USA & France Posts: 11,078	Why on earth would you email and ask about a discount? I'm surprised they even replied. They can lose their AD status discussing discounts, especially in writing.

15 November 2011, 11:00 AM	#11
Dan2010 "TRF" Member Join Date: Apr 2010 Location: South Carolina Watch: Panerai 914 Posts: 6,540	That was interesting.............

15 November 2011, 11:11 AM	#12
esm "TRF" Member Join Date: Jul 2008 Real Name: Eric Location: Location,Location Watch: this, bro... Posts: 15,340	Interesting. Can't really blame the AD for that reply though. I'd probably reply and asking if he sell Rolex watches.... (you know where I am going with this.... )

15 November 2011, 01:41 PM	#16
KirkWilfred "TRF" Member Join Date: May 2010 Real Name: Brian Location: West Hartford, CT Watch: 116710LN Posts: 1,224	"Do you know who I am?" __________________ “Time is an illusion.” – Albert Einstein

15 November 2011, 02:35 PM	#18
keschete "TRF" Member Join Date: Oct 2007 Real Name: Kaya Location: Louisiana Watch: 116500 Posts: 3,575	If you want a discount on a high end watch, then you should be a regular customer of that AD. Just my 2 cents. I saw enough fakes at the jewelry show and online (not from this forum's vendors) and was terrified that I would get a fake. I wasn't a member here when I started looking. So I went to my regular jeweler, who is an AD and after I picked a watch, I asked about a discount. I also asked about adding an after market diamond bezel later. Both things that an AD is not supposed to do. They did both. But they know me. I think that is key. The seller and the buyer need to establish trust. If the trust isn't there, then getting what you want for the price you want is difficult. __________________ GMT II BLNR, Submariner, Submariner Serti, Datejust, Daytona C, TT Yacht Master, Hulk Submariner, Pepsi GMT II

15 November 2011, 02:42 PM	#19
z32turbo "TRF" Member Join Date: Apr 2009 Location: Sea Level Watch: Varies Posts: 6,877	Like others have stated I wouldn't get upset at the response but rather surprised you got one at all. __________________ Instagram @z32turbo

15 November 2011, 02:59 PM	#20
Mac-Apple Banned Join Date: Sep 2010 Real Name: Mike Location: Connecticut Watch: AP Diver Posts: 642	Check , Mann's in Cleveland, they are a Patek Ad ,and I have gotten a discount on Pam ,Rolex. I wouldn't give anyone my business with that kind of a response.

15 November 2011, 04:45 PM	#21
Cato Banned Join Date: Oct 2008 Location: Land of the Lost Watch: 116610LN Posts: 2,201	I bet the salesman isn't a native english speaker: he doesn't understand he just insulted you. Verbal nuances are the most difficult part of the language.

16 November 2011, 12:15 AM	#26
caballero "TRF" Member Join Date: Jan 2009 Real Name: Adam Location: Japan / Australia Watch: LV/116520/118238 Posts: 471	My dad bought a patek at the start of this year from an AD. He received a discount....

16 November 2011, 12:44 AM	#27
paddy_crow Member Join Date: Nov 2010 Location: Michigan Posts: 592	To answer your question, I wouldn't reply. Why do you feel a need to respond?

16 November 2011, 12:47 AM	#28
azguy Banned Join Date: Sep 2011 Real Name: ------- Location: ------- Watch: --------- Posts: 12,609	You need to build and develop a relationship, I thinking he was "toying" with you with the Rolex comment and all

16 November 2011, 12:51 AM	#29
GradyPhilpott 2024 SubLV41 Pledge Member Join Date: Sep 2008 Location: New Mexico Watch: Seiko #SRK047 Posts: 34,460	Never leave a paper trail and always deal in cash. __________________ JJ Inaugural TRF $50 Watch Challenge Winner

16 November 2011, 05:10 AM	#30
Timber Loftis "TRF" Member Join Date: Nov 2007 Real Name: Jon Location: Chicago Watch: IIc,DJII,P244,A1-Z Posts: 2,857	You didn't ask for a discount -- you asked for a price. It's not like PP lists MSRP's, and you usually have to ask an AD to get a stated price. Email him back and tell him he fails too badly at reading comprehension for you to believe he is entrusted to sell such fine timepieces.

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