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hsfrank · 19 July 2012, 11:43 PM

After a post with differing results about USAA proceedure about stolen watches, I called USAA Claims. She called her gemologist. He said that USAA has a watch replacement account with Rolex directly. I was surprised to find out that USAA has a direct account with Rolex USA so I contacted Rolex and they confirmed that. I spoke to the customer service manager at Rolex New York. Now I am sure that USAA pays less than MSRP so it poses an interesting question as to what value you should place on your watches when insuring with USAA. I will try to get more info.

mlotus95 · 20 July 2012, 12:40 AM

great info.

rodrob59 · 20 July 2012, 01:55 AM

I would still insure for the full replacement value. MSRP if a model is still produced, full appraisal value if not. You never know when a relationship between an insurer and a vendor might change and you could get caught short if you try to insure for the company's anticipated cost to replace.

Would want to check with your agent also. Some, if not most companies require coverage to value. Means if you insure for 60% of value and loss is above that amount you are paid only 60% of the loss even if that is less than the dollar amount of coverage you purchased.
Always better to be over insured than under.

19 July 2012, 11:43 PM	#1
hsfrank "TRF" Member Join Date: Jan 2009 Real Name: Herbert Frank Location: Middletown,De Watch: President Posts: 1,641	Rolex and Insurance Companies After a post with differing results about USAA proceedure about stolen watches, I called USAA Claims. She called her gemologist. He said that USAA has a watch replacement account with Rolex directly. I was surprised to find out that USAA has a direct account with Rolex USA so I contacted Rolex and they confirmed that. I spoke to the customer service manager at Rolex New York. Now I am sure that USAA pays less than MSRP so it poses an interesting question as to what value you should place on your watches when insuring with USAA. I will try to get more info. __________________ Time and Tide wait for no man Rolex Cellini 4133 Tudor North Flag HERS: Rolex TTDJ

20 July 2012, 01:55 AM	#3
rodrob59 "TRF" Member Join Date: Jun 2011 Real Name: Rod Location: Atlanta, GA Watch: YG DD 18238 Posts: 1,540	I would still insure for the full replacement value. MSRP if a model is still produced, full appraisal value if not. You never know when a relationship between an insurer and a vendor might change and you could get caught short if you try to insure for the company's anticipated cost to replace. Would want to check with your agent also. Some, if not most companies require coverage to value. Means if you insure for 60% of value and loss is above that amount you are paid only 60% of the loss even if that is less than the dollar amount of coverage you purchased. Always better to be over insured than under. __________________ I ask you to judge me by the enemies I have made. -Franklin D. Roosevelt

20 July 2012, 12:40 AM	#2
mlotus95 Banned Join Date: May 2010 Location: pa Watch: GMT master II Posts: 600	great info.

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