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steebee2 · 27 September 2012, 02:27 AM

I received my Rolex (116233) directly from Rolex on January 23rd 2012. The piece (not sure what it's called) that the crown winds down onto is coming out when I unscrew the crown. Away from the case. Should this ever happen? Will Rolex cover this? I would take it to the store where I purchased, but it'a an insurance replacement. Again, shipped to me directly from RUSA.

I work in NYC, so I'm thinking of taking it to RSC myself, but when I spoke to them, they wouldn't say if it was covered before seeing it.

I tried to take a pic too. Attached.

Your opinions and help are appreciated.

27 September 2012, 02:27 AM	#1
steebee2 "TRF" Member Join Date: Oct 2011 Real Name: Steve Location: New York City Watch: 116233 Posts: 193	Help: Is this covered? I received my Rolex (116233) directly from Rolex on January 23rd 2012. The piece (not sure what it's called) that the crown winds down onto is coming out when I unscrew the crown. Away from the case. Should this ever happen? Will Rolex cover this? I would take it to the store where I purchased, but it'a an insurance replacement. Again, shipped to me directly from RUSA. I work in NYC, so I'm thinking of taking it to RSC myself, but when I spoke to them, they wouldn't say if it was covered before seeing it. I tried to take a pic too. Attached. Your opinions and help are appreciated. Attached Images

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