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joncho · 20 January 2013, 04:04 AM

I just send my wife's ladies datejust I purchased a couple weeks back to RSC in Dallas.
Keeping my fingers crossed that it checks out. It's running fast and there is a particle under the acrylic. They said that if the dial had the diamonds added afterwards they won't service the watch unless they can bring it to it's original configuration.
I'll keep you posted.
Here is a before picture.

marnii · 20 January 2013, 04:12 AM

you need a local watchmaker or here RIkii can do it

joncho · 20 January 2013, 04:21 AM

Thanks marnii. I will look him up if rolex says no.

Rags · 20 January 2013, 04:39 AM

Doesn't look like a aftermarket dial..Post pics after service is done..

joncho · 20 January 2013, 05:03 AM

Will do rags. Thanks.

Watchdog · 20 January 2013, 05:05 AM

Good luck:)

rdschreiner · 20 January 2013, 06:08 AM

This looks like a possible problem, based on the fact that the hands have lume, which indicates the original dial must've been switched out. Could be a genuine Rolex dial, but maybe not.

joncho · 20 January 2013, 09:51 AM

Yeah, In am curios on what they would have to say about it.

Armyguy03 · 20 January 2013, 10:49 AM

Rikki gets my vote as well

subtona · 20 January 2013, 10:53 AM

good luck

joncho · 20 January 2013, 04:11 PM

Thank you all. The watch will be there Tuesday. I am expecting a call by Wed-Thurs maybe.

Rikki · 21 January 2013, 07:37 AM

Don't hold your breath

joncho · 21 January 2013, 09:35 AM

Rikki,

Do you mean a call back so soon or them servicing the watch?

TimeToGo · 21 January 2013, 09:38 AM

Quote:

Originally Posted by joncho

Rikki,

Do you mean a call back so soon or them servicing the watch?

Follow the tracking, when it shows accepted, give them a call, introduce yourself and give them your information/tracking. They will follow up with you, one way or another.

Mickey® · 21 January 2013, 09:49 AM

Good luck...hope it checks out and nothing after market.

z32turbo · 21 January 2013, 09:50 AM

I'd be surprised if they work on it with an aftermarket dial.

Rikki · 21 January 2013, 12:35 PM

it takes at least a couple of weeks to get an answer unless you initiate the conversation in my experience Rikki

joncho · 24 January 2013, 03:12 PM

Well, USPS shows the watch it's still trying to make it's way to the RSC.
I don't know why they offered me "priority shipping" with an expected delivery of Jan 22nd. if it was not going to make it by then.
Looks like it's going to be delivered tomorrow........... I hope.
I'll keep you posted :)

joncho · 25 January 2013, 12:48 PM

The watch made it there yesterday, but the website(USPS) never updated the info. I'll call tomorrow and introduce myself. Make sure they got it and hopefully get an idea on whats gonna happen.

timely · 25 January 2013, 12:51 PM

RCS in New York took 2 weeks to call me with an estimate on my last watch and I hand delivered it

joncho · 29 January 2013, 08:39 AM

Squeaky wheels gets the oil!
I called RSC today since they had received the watch friday last week. They had not looked at the watch this morning, but a very lovely lady said she will get it done ASAP. About 3 hours later I get a call from RSC. They said the dial is original, but the diamonds were added later by someone. They can do the service and replace the dial with the factory champagne with YG markers.

So I am giving them the go ahead. I'll post pictures once I receive it.

Joey_V · 29 January 2013, 08:45 AM

Just make sure you get your original dial back.

joncho · 29 January 2013, 08:52 AM

Quote:

Originally Posted by Joey_V

Just make sure you get your original dial back.

Yeah I am having them re-word the estimate so it says I will get the original dial back.
I don't know what I would do with it, but it would be nice to have it I guess.

NKflyer · 29 January 2013, 09:06 AM

Quote:

Originally Posted by joncho

Squeaky wheels gets the oil!
I called RSC today since they had received the watch friday last week. They had not looked at the watch this morning, but a very lovely lady said she will get it done ASAP. About 3 hours later I get a call from RSC. They said the dial is original, but the diamonds were added later by someone. They can do the service and replace the dial with the factory champagne with YG markers.

So I am giving them the go ahead. I'll post pictures once I receive it.

It's your watch and your money to do as you please, of course. But...

I personally don't think this is a good move. The diamonds were probably a huge part of what attracted you to the watch to begin with amongst a sea of similar lady datejusts. I highly doubt that RSC will return the modified dial. Way more likely they will confiscate it. Not to mention that you are going to have an almost $1k repair bill on a watch worth only $2k.

Just my opinion, but if it were mine, I would have RSC return it and get it serviced at a local place or with Rikki here on the forum for probably $400-500 and you get to keep the diamonds.

Bangel · 29 January 2013, 09:20 AM

Quote:

Originally Posted by joncho

Yeah I am having them re-word the estimate so it says I will get the original dial back.
I don't know what I would do with it, but it would be nice to have it I guess.

I wouldn't know what to do with your "original" dial either, but I would want to get it back on principle.

I look forward to seeing how the watch looks when you get it back.

mrbill2mrbill2 · 29 January 2013, 09:21 AM

Quote:

Originally Posted by Nyer

It's your watch and your money to do as you please, of course. But...

I personally don't think this is a good move. The diamonds were probably a huge part of what attracted you to the watch to begin with amongst a sea of similar lady datejusts. I highly doubt that RSC will return the modified dial. Way more likely they will confiscate it. Not to mention that you are going to have an almost $1k repair bill on a watch worth only $2k.

Just my opinion, but if it were mine, I would have RSC return it and get it serviced at a local place or with Rikki here on the forum for probably $400-500 and you get to keep the diamonds.

x2!

Rolex will not return an after market dial. But, they will charge full retail for replacement.

C

joncho · 29 January 2013, 09:37 AM

I talked to them a bit ago and they said they wouldn't keep the diamond dial. So I'll keep you posted on that too.

I payed a bit over 1K for the watch, so even if I get it serviced and replaced all parts: Factory Movt Serv-press prf & Crystal, Refinish case and bracelet, Dial y/g markers L, Pair of hands, one second hand, winding crown and clasp, I will end up a bit past 2K out of my pocket. So I think is a fair deal for a watch thats is going to look like new and last for another 30 years plus.
The diamond dial was a nice touch, but not the buying point. I am ok if the watch ends up not having them and so is my wife. That's the important part, ha ha.

Thank you guys for your advice and suggestions. I knew I had found the right forum when I stumble upon this site :)

mjclark32 · 29 January 2013, 10:22 AM

Looking forward to seeing it all cleaned up

joncho · 21 February 2013, 01:13 PM

Quick update.
Still waiting for a call back for completion of service from RSC Dallas. I had them price the service getting the diamond dial back and it didn't make sense finically. I accepted the quote with a trade in of the dial and the service rep (The manager actually) was very nice. The dial replacement came out even so that made sense financially.

I'll keep you all posted as soon as I get it back.

rolex75216 · 21 February 2013, 03:40 PM

Whatever you do, try your best to keep the wife away from the AD while it is in for service. If you can't, check you bank account and credit card statements immediately.

20 January 2013, 04:04 AM	#1
joncho "TRF" Member Join Date: Jan 2013 Location: USA Posts: 60	It's off to RSC in Dallas I just send my wife's ladies datejust I purchased a couple weeks back to RSC in Dallas. Keeping my fingers crossed that it checks out. It's running fast and there is a particle under the acrylic. They said that if the dial had the diamonds added afterwards they won't service the watch unless they can bring it to it's original configuration. I'll keep you posted. Here is a before picture.

20 January 2013, 04:39 AM	#4
Rags 2024 Pledge Member Join Date: Jan 2009 Real Name: Chuck Location: SW Florida Watch: 16233,16610,214270 Posts: 11,196	Doesn't look like a aftermarket dial..Post pics after service is done.. __________________ 16233 Y Serial Datejust 16610 Z Serial Submariner 214270 Explorer *114300 Oyster Perpetual* *76200 Tudor Date+Day*

20 January 2013, 10:49 AM	#9
Armyguy03 "TRF" Member Join Date: Nov 2012 Location: DM[V] Watch: 16710 \| 16600 Posts: 3,546	Rikki gets my vote as well __________________ Member of the Global Association of Retro-Grouch-Curmudgeons

20 January 2013, 10:53 AM	#10
subtona "TRF" Member Join Date: Jan 2011 Real Name: gus Location: East Coast Watch: APK & sometimes Y Posts: 26,598	good luck __________________

21 January 2013, 07:37 AM	#12
Rikki TechXpert Join Date: Jun 2009 Real Name: Rik Dietel Location: Seminole Fla Watch: 5512 s/s Sub Posts: 1,818	Don't hold your breath __________________ Century 21 Certified watchmaker Omega Service Provider Trained Omega OWME Certified. Rolex Parts Account Holder.

20 January 2013, 04:12 AM	#2
marnii "TRF" Member Join Date: Mar 2012 Real Name: kevin Location: ny Posts: 235	you need a local watchmaker or here RIkii can do it

20 January 2013, 04:21 AM	#3
joncho "TRF" Member Join Date: Jan 2013 Location: USA Posts: 60	Thanks marnii. I will look him up if rolex says no.

20 January 2013, 05:03 AM	#5
joncho "TRF" Member Join Date: Jan 2013 Location: USA Posts: 60	Will do rags. Thanks.

20 January 2013, 05:05 AM	#6
Watchdog "TRF" Member Join Date: Feb 2009 Real Name: Junkyard Dog Location: The Doghouse Watch: I can't tell time Posts: 6,822	Good luck:)

20 January 2013, 06:08 AM	#7
rdschreiner "TRF" Member Join Date: Sep 2012 Location: Minnesota Posts: 41	This looks like a possible problem, based on the fact that the hands have lume, which indicates the original dial must've been switched out. Could be a genuine Rolex dial, but maybe not.

20 January 2013, 09:51 AM	#8
joncho "TRF" Member Join Date: Jan 2013 Location: USA Posts: 60	Yeah, In am curios on what they would have to say about it.

20 January 2013, 04:11 PM	#11
joncho "TRF" Member Join Date: Jan 2013 Location: USA Posts: 60	Thank you all. The watch will be there Tuesday. I am expecting a call by Wed-Thurs maybe.

21 January 2013, 09:35 AM	#13
joncho "TRF" Member Join Date: Jan 2013 Location: USA Posts: 60	Rikki, Do you mean a call back so soon or them servicing the watch?

21 January 2013, 09:49 AM	#15
Mickey® Banned Join Date: Aug 2011 Real Name: Mickey® Location: Atlanta, GA Watch: Swiss Made Posts: 5,801	Good luck...hope it checks out and nothing after market.

21 January 2013, 09:50 AM	#16
z32turbo "TRF" Member Join Date: Apr 2009 Location: Sea Level Watch: Varies Posts: 6,877	I'd be surprised if they work on it with an aftermarket dial. __________________ Instagram @z32turbo

21 January 2013, 12:35 PM	#17
Rikki TechXpert Join Date: Jun 2009 Real Name: Rik Dietel Location: Seminole Fla Watch: 5512 s/s Sub Posts: 1,818	it takes at least a couple of weeks to get an answer unless you initiate the conversation in my experience Rikki __________________ Century 21 Certified watchmaker Omega Service Provider Trained Omega OWME Certified. Rolex Parts Account Holder.

24 January 2013, 03:12 PM	#18
joncho "TRF" Member Join Date: Jan 2013 Location: USA Posts: 60	Well, USPS shows the watch it's still trying to make it's way to the RSC. I don't know why they offered me "priority shipping" with an expected delivery of Jan 22nd. if it was not going to make it by then. Looks like it's going to be delivered tomorrow........... I hope. I'll keep you posted :)

25 January 2013, 12:48 PM	#19
joncho "TRF" Member Join Date: Jan 2013 Location: USA Posts: 60	The watch made it there yesterday, but the website(USPS) never updated the info. I'll call tomorrow and introduce myself. Make sure they got it and hopefully get an idea on whats gonna happen.

25 January 2013, 12:51 PM	#20
timely Member Join Date: Aug 2012 Real Name: Bob Location: NE PA Watch: 3131 bubble back Posts: 641	RCS in New York took 2 weeks to call me with an estimate on my last watch and I hand delivered it

29 January 2013, 08:39 AM	#21
joncho "TRF" Member Join Date: Jan 2013 Location: USA Posts: 60	Squeaky wheels gets the oil! I called RSC today since they had received the watch friday last week. They had not looked at the watch this morning, but a very lovely lady said she will get it done ASAP. About 3 hours later I get a call from RSC. They said the dial is original, but the diamonds were added later by someone. They can do the service and replace the dial with the factory champagne with YG markers. So I am giving them the go ahead. I'll post pictures once I receive it.

29 January 2013, 08:45 AM	#22
Joey_V "TRF" Member Join Date: Jan 2008 Real Name: Joey Location: Dallas, TX Watch: SS Sub 16610 M Posts: 3,824	Just make sure you get your original dial back. __________________ Current Rotation: Rolex Submariner Date (M) - 1/08, Rolex Milgauss GV (V) - 2/10, Rolex SS Black Daytona (V) - 6/10, Rolex GMTIIC (G) - 5/11, TAG Heuer Silverstone (286/1860) - 1/2015 Former-watches: Omega PO/2535.80/2254, TAG Carrera/F1x2/Monaco, Panerai 312K/292L Wish List: Panerai 270/505, Rolex SMURF, Rolex RG Daytona, Rolex DSSD

29 January 2013, 09:37 AM	#27
joncho "TRF" Member Join Date: Jan 2013 Location: USA Posts: 60	I talked to them a bit ago and they said they wouldn't keep the diamond dial. So I'll keep you posted on that too. I payed a bit over 1K for the watch, so even if I get it serviced and replaced all parts: Factory Movt Serv-press prf & Crystal, Refinish case and bracelet, Dial y/g markers L, Pair of hands, one second hand, winding crown and clasp, I will end up a bit past 2K out of my pocket. So I think is a fair deal for a watch thats is going to look like new and last for another 30 years plus. The diamond dial was a nice touch, but not the buying point. I am ok if the watch ends up not having them and so is my wife. That's the important part, ha ha. Thank you guys for your advice and suggestions. I knew I had found the right forum when I stumble upon this site :)

29 January 2013, 10:22 AM	#28
mjclark32 "TRF" Member Join Date: Mar 2010 Real Name: MJC Location: PHL USA Watch: IWC, Rolex, AP Posts: 29,232	Looking forward to seeing it all cleaned up __________________

21 February 2013, 01:13 PM	#29
joncho "TRF" Member Join Date: Jan 2013 Location: USA Posts: 60	Quick update. Still waiting for a call back for completion of service from RSC Dallas. I had them price the service getting the diamond dial back and it didn't make sense finically. I accepted the quote with a trade in of the dial and the service rep (The manager actually) was very nice. The dial replacement came out even so that made sense financially. I'll keep you all posted as soon as I get it back.

21 February 2013, 03:40 PM	#30
rolex75216 "TRF" Member Join Date: Jan 2013 Location: United States Posts: 2,008	Whatever you do, try your best to keep the wife away from the AD while it is in for service. If you can't, check you bank account and credit card statements immediately.

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