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Motti · 9 February 2013, 07:41 AM

Here's the shortened back story & I apologize beforehand for the short novel - bought a pre-owned 1999 16613 from a reputable Jewelry store (not AD) and took it to RSC in NYC to have a permanent link removed since the bracelet just didn't fit properly with all the removable links already removed. Rolex immediately told me the bracelet was fake and would have to evaluate the watch for $150 to determine overall authenticity. I decided to go with it and Rolex determined the watch itself was authentic, just the bracelet was not. Rolex did say the crown needed to be replaced and recommended an overall service but that is because Rolex was not the last entity to service the piece.

I contacted the Jewelry store and they said it must've slipped through there Quality Control process when they originally purchased the watch and want to make good by me. They have given me the following options and just wanted some feedback from members here:

1 - full refund
2 - change the bracelet
3 - replace the entire watch same year (a week to source and evaluate)
4 - upgrade me to a 2004 (gold through the clasp) for $900 - taking into consideration my money spent at Rolex RSC

I'm already cost price into the piece, +$150 for the Rolex Evaluation and will have to spend another $150 to evaluate any other watch they send me for obvious reasons.

Thoughts, Ideas, Questions??

KBM · 9 February 2013, 10:20 AM

If the extra money is not an issue (i.e. if the deal is still good for you after the added cost), I would go with the upgrade. After what happened, I would even try to include the evaluation of the new piece in that extra cost as well.

DK3 · 9 February 2013, 10:26 AM

I would go for the upgrade. You will not miss the $900 after you wear your watch over time.

Armyguy03 · 9 February 2013, 10:26 AM

I would change the bracelet and request the 150 bucks the RSC charged you. If and when you take the bracelet to the RSC for link removal and the same thing happens again, then we can discuss further options.

mmmk604 · 9 February 2013, 10:27 AM

I would not hesitate to purchase from this store, they are honest despite the fact that they unknowingly sold a watch with a fake bracelet.

Do you like the new bracelets? I do, so I would go with option 4.
Otherwise, I would go with option 3.

AK797 · 9 February 2013, 10:28 AM

I agree on 4 would much rather have an 8 than 13 year old watch with gold thru clasp but try to pay $700 on top, bearing in mind the trouble theyve caused you.

HL65 · 9 February 2013, 10:32 AM

#4--upgrade for $900.

Trouble15 · 9 February 2013, 02:13 PM

Quote:

Originally Posted by SteelerFan65

#4--upgrade for $900.

R_Ongjoco · 9 February 2013, 10:33 AM

#4. You won't notice the $900 after a few years.

Hazelnut · 9 February 2013, 10:43 AM

I would do #4 also but only after having them pay RSC for verification of this newer piece. Otherwise #1.

datejusting · 9 February 2013, 10:43 AM

I would want full refund. I cannot believe the jeweler missed the fake bracelet.

kilyung · 9 February 2013, 10:43 AM

Upgrade plus expense for having new watch assessed by RSC.

RIPLEYXL9 · 9 February 2013, 08:36 PM

[QUOTE=kilyung;3936853]Upgrade plus expense for having new watch assessed by RSC.[/QUOTE

+ 1 Seems reasonable and justified!

1st ask for the evaluation fee back, as you should not have had to do that,
Then upgrade and evaluate the second one. Pay yourelf if its OK, if anything is wrong make them pay and get a full refund [2x and there out in my book].

CoachRolexRyan · 9 February 2013, 11:26 PM

Quote:

Originally Posted by kilyung

Upgrade plus expense for having new watch assessed by RSC.

X2

travisb · 9 February 2013, 11:32 PM

I'd go with what's behind curtain #4..

samuel019 · 9 February 2013, 10:52 AM

Upgrade. I'd take that deal and call it a day.

Motti · 9 February 2013, 11:13 AM

I countered $700 and they came back with $800. I'm going to take the upgrade for $800 but will try and squeeze a portion if not full $150 for the RSC assessment that I will have to get done.

Stonedcl · 9 February 2013, 11:25 AM

I seen a big online retailer that sells all there watches with aftermarket bracelets.. That is how they sell them soo cheap I do not remember the retailer...

AK797 · 9 February 2013, 11:47 AM

Quote:

Originally Posted by Stonedcl

I seen a big online retailer that sells all there watches with aftermarket bracelets.. That is how they sell them soo cheap I do not remember the retailer...

Authenticwatches often does this I believe.

ffighter556 · 9 February 2013, 12:04 PM

Quote:

Originally Posted by AK797

Authenticwatches often does this I believe.

Not that I'm aware of. Always got a fully authentic piece!

mjclark32 · 9 February 2013, 11:27 AM

#4

Hairdude1 · 9 February 2013, 12:52 PM

#4

GIS8 · 9 February 2013, 01:11 PM

#4, but get $150 discount.

sub-eddie · 9 February 2013, 02:08 PM

upgrade

polarinda · 9 February 2013, 02:13 PM

#4 at $750

SohAIS · 9 February 2013, 02:13 PM

Upgrade

Casey VP-26 · 9 February 2013, 11:21 PM

#4

Would also like to mention as you are looking to have a permanent link removed, to make sure you get the original number of bracelet links from up-dated model you are considering as these are expensive links and you might need them if you resell.

Good Luck.

mikkolopez · 9 February 2013, 11:54 PM

no. 4 for me

Lion · 10 February 2013, 12:03 AM

I'd go with a full refund plus the $150.00 you spent at RSC and go elsewhere for a watch. Try the trusted sellers here on TRF...

Take it easy.....Leo

landroverking · 10 February 2013, 12:18 AM

The up grade sounds great to me. IMHO the store is offering you a fair deal on all points.

9 February 2013, 10:32 AM	#7
HL65 TRF Moderator & 2024 SubLV41 Patron Join Date: Dec 2007 Real Name: Ken Location: SW Florida Watch: One on my wrist. Posts: 64,006	#4--upgrade for $900. __________________ *SPEM SUCCESSUS ALIT*

9 February 2013, 10:52 AM	#16
samuel019 2024 SubLV41 Pledge Member Join Date: Sep 2012 Real Name: Anthony Location: Triad Watch: Me go broke!!!! Posts: 4,038	Upgrade. I'd take that deal and call it a day. __________________ Rolex Collection: A few here and there. Just ask

9 February 2013, 11:27 AM	#21
mjclark32 "TRF" Member Join Date: Mar 2010 Real Name: MJC Location: PHL USA Watch: IWC, Rolex, AP Posts: 29,232	#4 __________________

10 February 2013, 12:03 AM	#29
Lion "TRF" Member Join Date: Jan 2009 Real Name: Leo Location: Midwest Watch: GMT-II 16710 PEPSI Posts: 21,461	I'd go with a full refund plus the $150.00 you spent at RSC and go elsewhere for a watch. Try the trusted sellers here on TRF... Take it easy.....Leo __________________ SS GMT-II 16710 PEPSI(Z-serial#) THE ONLY DIFFERENCE BETWEEN MEN AND BOYS IS THE PRICE OF THE TOYS!!! MontBlanc Meisterstuck Doue Silver Barley MontBlanc Meisterstuck Solitaire Doue Signum Proud Card Carrying Member of the Curmudgeons.....Yikes!!!

9 February 2013, 07:41 AM	#1
Motti "TRF" Member Join Date: Oct 2012 Location: New York Posts: 18	Submariner Dilemma - Fake Bracelet, All Else Authentic Here's the shortened back story & I apologize beforehand for the short novel - bought a pre-owned 1999 16613 from a reputable Jewelry store (not AD) and took it to RSC in NYC to have a permanent link removed since the bracelet just didn't fit properly with all the removable links already removed. Rolex immediately told me the bracelet was fake and would have to evaluate the watch for $150 to determine overall authenticity. I decided to go with it and Rolex determined the watch itself was authentic, just the bracelet was not. Rolex did say the crown needed to be replaced and recommended an overall service but that is because Rolex was not the last entity to service the piece. I contacted the Jewelry store and they said it must've slipped through there Quality Control process when they originally purchased the watch and want to make good by me. They have given me the following options and just wanted some feedback from members here: 1 - full refund 2 - change the bracelet 3 - replace the entire watch same year (a week to source and evaluate) 4 - upgrade me to a 2004 (gold through the clasp) for $900 - taking into consideration my money spent at Rolex RSC I'm already cost price into the piece, +$150 for the Rolex Evaluation and will have to spend another $150 to evaluate any other watch they send me for obvious reasons. Thoughts, Ideas, Questions??

9 February 2013, 10:20 AM	#2
KBM 2024 SubLV41 Pledge Member Join Date: Jan 2010 Real Name: K. Location: 780 Posts: 10,460	If the extra money is not an issue (i.e. if the deal is still good for you after the added cost), I would go with the upgrade. After what happened, I would even try to include the evaluation of the new piece in that extra cost as well.

9 February 2013, 10:26 AM	#3
DK3 "TRF" Member Join Date: Nov 2010 Location: California Posts: 257	I would go for the upgrade. You will not miss the $900 after you wear your watch over time.

9 February 2013, 10:26 AM	#4
Armyguy03 "TRF" Member Join Date: Nov 2012 Location: DM[V] Watch: 16710 \| 16600 Posts: 3,546	I would change the bracelet and request the 150 bucks the RSC charged you. If and when you take the bracelet to the RSC for link removal and the same thing happens again, then we can discuss further options. __________________ Member of the Global Association of Retro-Grouch-Curmudgeons

9 February 2013, 10:27 AM	#5
mmmk604 "TRF" Member Join Date: Jul 2012 Location: Canada Watch: 116610LN Posts: 1,594	I would not hesitate to purchase from this store, they are honest despite the fact that they unknowingly sold a watch with a fake bracelet. Do you like the new bracelets? I do, so I would go with option 4. Otherwise, I would go with option 3.

9 February 2013, 10:28 AM	#6
AK797 2024 Pledge Member Join Date: Feb 2010 Real Name: Neil Location: UK Watch: ing ships roll in Posts: 59,369	I agree on 4 would much rather have an 8 than 13 year old watch with gold thru clasp but try to pay $700 on top, bearing in mind the trouble theyve caused you.

9 February 2013, 10:33 AM	#9
R_Ongjoco "TRF" Member Join Date: Oct 2012 Real Name: Ron Location: BayArea/SanDiego Watch: AP Posts: 427	#4. You won't notice the $900 after a few years.

9 February 2013, 10:43 AM	#10
Hazelnut "TRF" Member Join Date: Feb 2012 Real Name: David Location: Los Angeles Watch: SubC Date Posts: 242	I would do #4 also but only after having them pay RSC for verification of this newer piece. Otherwise #1.

9 February 2013, 10:43 AM	#11
datejusting "TRF" Member Join Date: Jul 2012 Real Name: Al Location: USA Watch: Rolex Posts: 1,153	I would want full refund. I cannot believe the jeweler missed the fake bracelet.

9 February 2013, 10:43 AM	#12
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	Upgrade plus expense for having new watch assessed by RSC.

9 February 2013, 08:36 PM	#13
RIPLEYXL9 Member Join Date: Nov 2008 Location: BERKSHIRE UK Watch: 16618 18ct Yellow Posts: 49	[QUOTE=kilyung;3936853]Upgrade plus expense for having new watch assessed by RSC.[/QUOTE + 1 Seems reasonable and justified! 1st ask for the evaluation fee back, as you should not have had to do that, Then upgrade and evaluate the second one. Pay yourelf if its OK, if anything is wrong make them pay and get a full refund [2x and there out in my book].

9 February 2013, 11:32 PM	#15
travisb 2024 SubLV41 Pledge Member Join Date: Aug 2009 Real Name: Travis Location: FL / NYC Watch: Yes.. Posts: 33,489	I'd go with what's behind curtain #4..

9 February 2013, 11:13 AM	#17
Motti "TRF" Member Join Date: Oct 2012 Location: New York Posts: 18	I countered $700 and they came back with $800. I'm going to take the upgrade for $800 but will try and squeeze a portion if not full $150 for the RSC assessment that I will have to get done.

9 February 2013, 11:25 AM	#18
Stonedcl "TRF" Member Join Date: Mar 2011 Location: Nj Watch: 116200, 116610 Posts: 1,191	I seen a big online retailer that sells all there watches with aftermarket bracelets.. That is how they sell them soo cheap I do not remember the retailer...

9 February 2013, 12:52 PM	#22
Hairdude1 "TRF" Member Join Date: Apr 2012 Real Name: Alex Location: Chicago Watch: AP,PP, Rolex Posts: 37,156	#4

9 February 2013, 01:11 PM	#23
GIS8 "TRF" Member Join Date: Jun 2012 Location: Earth Posts: 230	#4, but get $150 discount.

9 February 2013, 02:08 PM	#24
sub-eddie "TRF" Member Join Date: Jun 2011 Real Name: Dr. Eddie Location: Texas Watch: 116610LN Posts: 222	upgrade

9 February 2013, 02:13 PM	#25
polarinda "TRF" Member Join Date: Mar 2011 Real Name: Trav Location: singapore Watch: it Posts: 2,316	#4 at $750

9 February 2013, 02:13 PM	#26
SohAIS ⭐⭐⭐⭐ 2024 SubLV41 Sponsor & Boutique Seller Join Date: Sep 2010 Real Name: Aamir Location: Atlanta, Georgia Watch: Patek, Rolex Posts: 34,536	Upgrade

9 February 2013, 11:21 PM	#27
Casey VP-26 "TRF" Member Join Date: Jun 2009 Location: America Posts: 2,721	#4 Would also like to mention as you are looking to have a permanent link removed, to make sure you get the original number of bracelet links from up-dated model you are considering as these are expensive links and you might need them if you resell. Good Luck.

9 February 2013, 11:54 PM	#28
mikkolopez "TRF" Member Join Date: Sep 2010 Location: Philippines Posts: 2,301	no. 4 for me

10 February 2013, 12:18 AM	#30
landroverking "TRF" Member Join Date: Dec 2008 Real Name: Jay Location: TEXAS Watch: Daytona Posts: 7,648	The up grade sounds great to me. IMHO the store is offering you a fair deal on all points.

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